Table of Contents
Main help menu
Close help
 
Group name
Tabblo Issues
Manager
Tabblo.com
Number of members
209
Are you having a problem with Tabblo? Is there something that is confusing you? Do you think you found a bug? Please let us know here.

Group members
Tabblo.com
(1 tabblo)
DEE-Trow
(583 tabblos)
Perryandtina83
(551 tabblos)
DocEna
(529 tabblos)
Chaitiamma
(501 tabblos)
Antonio
(493 tabblos)
Welshchick
(370 tabblos)
Wopmusic
(358 tabblos)
Thebeautifullife
(352 tabblos)
Cowgirl
(334 tabblos)
View everyone in Tabblo Issues »
  Tabblo Issues group

Featured group tabblos
There are currently no featured tabblos in Tabblo Issues
Newest group tabblos
by Lifequest22
Jul 1, 2008
by Kapluni
May 2, 2009
by Cowgirl
May 17, 2009
by Bo_bo_92
Jan 3, 2009
by Lifequest22
Dec 13, 2008
by Chaitiamma
Dec 13, 2008
by Chaitiamma
Dec 14, 2008
by Whodat54321
Oct 20, 2008
View other group tabblos »
Issues with Tabblo
Create a topic or Sign up now
Unfocused Pictures created by JuDeck on Nov 3, 2009:
JuDeck said at 11:04 a.m. on Nov 3, 2009:
I'm using a Mac and firefox. When I upload my pictures to tabblo and enlarge them, the pictures go out of focus. Example is in my last tabblo, the writing is unreadable yet I'm able to read it on my Mac screen. In order for my pics to focus properly on tabblo, I have to reduce the size. I've only recently seen this problem since my return to tabblo. Thanks in advance for checking.
Ned said at 11:19 a.m. on Nov 3, 2009:
Your original Angel of the Lost Bells photo is only 360 x 270 pixels. It looks like your upload process is uploading reduced-size pictures. Have you recently changed how you upload photos?
 
Intergrate with Flickr / upload from iPhone created by Fuzzles on Oct 6, 2009:
Fuzzles said at 4:10 p.m. on Oct 6, 2009:
The Help about integrating with Flickr says "go to the 'Upload' tab. On the right-hand side choose the Flickr option." However, I can't find anything about flickr on the right-hand side, only "One file at a time" or "Multiple files at once". How can I integrate with Flickr?

What I am wanting to do is upload from iPhone to Tabblo. The easiest I could think of was from iPhone by Flickr app, then integrate from Flickr to Tabblo. If there is an uploader that can go directly to Tabblo, please tell me. Thank you!
Fuzzles said at 2:47 a.m. on Oct 7, 2009:
OK, I found the Flickr uploader! It was on the LEFT side, though. And when I clicked on Upload on the toolbar, my Firefox kept freezing up. I finally got to it by clicking on Make - Online.

But I'm still looking for suggestions on uploading directly from iPhone!
Ericf said at 9:16 a.m. on Oct 7, 2009:
Thanks for the suggestion! I'd love to be able to upload directly from my iPhone as well. If something like that becomes available I'll be sure to let you know.

Thanks,

Eric Foster
Tabblo Support
Lifequest22 said at 11:16 a.m. on Nov 3, 2009:
When will we get the search engine. It's been over a year, Eric...why can't the engineers create a simple search engine. And the tags of course don't function either. I think Tabblo is the only site on the entire web without a search engine.
 
Font size shrunk? created by CECT on Sep 9, 2009:
CECT said at 8:59 a.m. on Sep 9, 2009:
I made a series of tabblos last fall (30 or 40 that linked together) and sometime within the six months that followed almost all of the text shrunk. (I'm not sure when it happened but just noticed it when I went back to have a look.)

I've tried to go back and increase the size and sometimes I can but most times it won't work. Sometimes I get an error message, sometimes nothing happens, sometimes part of a paragraph will go to a larger font and the rest stays the same. Here is an example page: http://www.tabblo.com/studio/stories/view/1659261/ (The text should fill the spaces between photos.)

I've noticed that in the thumbnail images the text is the original size. Also, tabblos I made before and after that project are fine.

Any ideas? I want to print the tabblos out to put in a notebook and the thought of slogging through all the pages to fix something that wasn't broken is daunting!

Connie
Ericf said at 8:19 p.m. on Sep 9, 2009:
Very interesting. I'll have the engineers take a look at it. I thought you had asked me about this before, but I couldn't reproduce this. I'll get back to you as soon as I have word.

Thanks for reporting this.

Eric Foster
HP/Tabblo Support
CECT said at 8:22 p.m. on Sep 9, 2009:
Thanks Eric! And you aren't going crazy - I did email you about it last week.

Connie
Ericf said at 8:23 p.m. on Sep 9, 2009:
In attempting to resolve the issue I seem to have worsened it. No fear...it's more fodder for the engineers. I'll have them look at it first thing in the morning.

-Eric
Ericf said at 8:08 p.m. on Sep 10, 2009:
Sorry for the delay. We're still working on it. =)
CECT said at 8:19 p.m. on Sep 10, 2009:
AHHHH! Yikes! I'll stay tuned!!

Isn't it strange that the thumbnails have the font correctly sized?

Lesson: Don't procrastinate printing out my Tabblos. If I had only done it before they went haywire!

Connie
Ned said at 10:15 a.m. on Sep 11, 2009:
Connie, sorry for the drama. I think I've fixed your tabblos, but you should check them over to make sure everything is right.

BTW: It's a very impressive set of tabblos, thanks for making them!
CECT said at 3:37 p.m. on Sep 11, 2009:
Ned, you just MADE MY DAY!!!!!!!!!!

Thanks!
Connie
 
Circle created by Lifequest22 on Sep 1, 2009:
Lifequest22 said at 11:45 a.m. on Sep 1, 2009:
Eric--I know that if other tabblo members don't have me in their circle, they will not recieve my invitation. But here's my question: If I have them in my circle and I'm not in theirs, will their new tabblos show up on my homepage under the TABBLOS from my CIRCLE.

Thanks.
Ericf said at 12:00 p.m. on Sep 1, 2009:
I've added myself to your circle and you are not in mine. I then created a test tabblo that IS on your My Circle page...so the answer is "yes" if I understand your question.

If I've missed something please let me know.

-Eric
 
Size of canvas created by MakeArt67 on Aug 28, 2009:
MakeArt67 said at 11:25 a.m. on Aug 28, 2009:
Can someone explain how to make the Tabblo canvas wider. I notice that on some people's Tabblos their photos are a lot wider than the norm. How is this done ? Thanks
Ericf said at 11:36 a.m. on Aug 28, 2009:
You can use different layouts to achieve a larger canvas size. Borderless #6 works well for me.
MakeArt67 said at 12:39 p.m. on Aug 28, 2009:
Thanks Eric - that's the one !
Ericf said at 1:17 p.m. on Aug 28, 2009:
There ARE others there, so experiment! I generally choose medium grid with swap enabled. Some of the more artistic types choose overlapping for more flexibility in design. Have fun!
 
What the ???? created by Lifequest22 on Aug 19, 2009:
Lifequest22 said at 11:45 p.m. on Aug 19, 2009:
The thumbnail of this tabblo shows a pink background but when you open the tabblo, the background is gray concrete. And doesn't look good at all.

http://www.tabblo.com/studio/stories/view/1520933/
Lifequest22 said at 11:57 p.m. on Aug 19, 2009:
thumbnail above. I want my pink background back.
Ned said at 5:58 a.m. on Aug 20, 2009:
It seems to have fixed itself.
Lifequest22 said at 12:22 p.m. on Aug 20, 2009:
I just clicked on it and it's still got the concrete.
 
How to clean my circle. created by S_erez on Aug 9, 2009:
S_erez said at 9:45 p.m. on Aug 9, 2009:
Hi,
I would like to clean the list of members in my circle.
I have some people in the list which I am not a member in their circle so can't send them notifications.
What I would like to do is send an email to everyone (or if I could to everyone I am not in their circle) asking them to add me to their circle or letting me know they are not interested.
Any suggestions how I do this without sending the emails one by one?
Erez.
Ericf said at 3:11 p.m. on Aug 10, 2009:
That's a good question. Aside from messaging people one at a time there is currently no way to message multiple people at once.

I'll try to figure something out.
S_erez said at 2:47 a.m. on Oct 23, 2009:
Eric,
Anything new about this?
Erez.
 
SLOW SLOW SLOW created by Debdog on Jul 24, 2009:
Debdog said at 2:43 p.m. on Jul 24, 2009:
hi Eric, thanks for the explanation and fixing my tabblo, now i wonder...is it just me, or is the whole system running slow??? pics take LONG times to load, the comments take forever or you have to refresh or cancel...both ways you cant leave a comment...i know i get frustrated because i cant easily view the new work my friends put out, or they think you've done a view with no comment. I have latest Safari, and firefox 3 something, i did not downland 3.5 yet due to security issues they have to fix. other sites i visit are fine. still love ya though!!!!!!! :) the best people are right here :)
Ericf said at 8:23 a.m. on Jul 27, 2009:
I'll check into the logs but I don't think there were any events other than the one I mentioned in the post below. If I find something I'll post it here. Are you still experiencing the slowness?
Debdog said at 9:06 p.m. on Jul 27, 2009:
Hi Eric, yes, same problem tonight ! it's 9pm and i just tried 2 tabblos, from Patrick, and Loes, they both have quite a few images, but just wont load all the way. I took quite a while for this page to come up too. Thanks for all you do :) Deb
Ericf said at 8:05 a.m. on Jul 28, 2009:
Pages with a ton of images will normally load a bit slower. Also pages with a lot of content, like this one, will as well. BUT...it shouldn't be terribly noticeable. I'll check into this and see what I can do. One solution is to paginate these forums, so the loading page is much smaller. I've had an enhancement request in for that issue for a while now. Thanks a bunch for letting me know you were having issues.
Debdog said at 12:23 p.m. on Jul 28, 2009:
hey, thanks so much Eric...and i know lots of pics take a while ,but this is very noticeable and i have been leaving messages in the comments like "sorry i can't see all your pics, I'll be back" :) I hope you get the requested enhancement :)it will be a pleasure....
Debdog said at 2:52 p.m. on Aug 6, 2009:
hi Eric.... trouble persists!!!! I give up and that's why i can only get one pic on...SLOW to load, edit. won't pan, zoom...bummer!!!!!!! i JUST did the most recent updates to firefox and safari....thanks :)
Ericf said at 2:58 p.m. on Aug 6, 2009:
Apparently there is an issue with the delivery of the drop shadow image on Tabblos that use it. It's a written bug that's being looked at as I write this. I'm sorry for not updating earlier, but I wanted to make sure it was being looked at.
 
i can't see my new tabblo created by Debdog on Jul 21, 2009:
Debdog said at 10:41 p.m. on Jul 21, 2009:
when i pull up my home page, its not visible, and when i go to new tabblos, or most popular, where it appears,it has the Tabblo icon over it...i kept getting an error message when setting security...i put it on public, or at least it is supposed to be.thanks :)

great, this message wont go thru either....grrr :o!
Hollyridger said at 11:20 p.m. on Jul 21, 2009:
I, too, can only see the tabblo icon superimposed on your tabblo, Deb. Something wrong....
Pattymaryclare said at 1:29 a.m. on Jul 22, 2009:
SAME THING HERE ....sporadically thruout all day today! yikes!
Ericf said at 9:29 a.m. on Jul 22, 2009:
Yesterday we had a problem "delivering" images at one point yesterday. So some tabblos that were made during that time had problems displaying certain images which is why some tabs were in error. I've since gone in and reflowed these tabs, so the thumbnail should be visible. Sorry for the inconvenience!

-Eric
Pattymaryclare said at 11:43 a.m. on Jul 22, 2009:
Must still be having problems - in this VERY group. KAPLUNI's tabblo ^^^^ is not being displayed except with 'tabblo' logo on top ...when you click on it , his photos have the little red 'x's where pics should be loading....
 
Is there a limit on notifications? created by S_erez on Jul 12, 2009:
S_erez said at 1:37 a.m. on Jul 12, 2009:
Hi,
Is there any limit on the number of notifications I can send for a new tabblo?
I created a new tabblo and send notifications to ~50 people, however when check the notifications history it is telling me that only ~30 notifications were sent.
Why is that?
Erez.
AdSR said at 4:22 a.m. on Jul 12, 2009:
Erez, for the record, I received the invitation to your latest tabblo twice, so depending on how you sent the notifications the number displayed may not be accurate.
Ericf said at 8:22 a.m. on Jul 13, 2009:
It's interesting that AdSR got 2 invitations. S_erez, can you check your invitation list to see how many duplicates you're using?

Thanks,

Eric Foster
Tabblo Support Staff
S_erez said at 8:45 a.m. on Jul 13, 2009:
I am not using duplicated, however I did send the invitation twice when I wasn't sure it was sent to everyone.
Erez.
Lifequest22 said at 10:21 a.m. on Jul 13, 2009:
Sounds to me this is the result of the changes made last week. If you send an invite to someone in your circle and they do not have you in your circle--they will not recieve the invite. Isn't this correct ERIC.

http://www.tabblo.com/studio/group/tabblo-discuss/#topic2210
S_erez said at 1:22 p.m. on Jul 13, 2009:
Ok, so looks like this is the problem.
However there is no way to try and resolve this as I can't even send emails to people who I want to invite (and has in the past) and ask them to add me to their circle, and since it is likely that they don't know this has changed they will never receive my invitations.
Erez.
S_erez said at 1:24 p.m. on Jul 13, 2009:
I have an additional question...can I see which members have me in their circle?
This way I can make sure I get all my notifications?
Erez.
Lifequest22 said at 2:08 p.m. on Jul 13, 2009:
I believe you can go to everyone's circle to see if you are in theirs. And I think you can send anyone a message and tell them you have them in your circle and if they want to recieve your invites, then they will have to put you in theirs.

Seems like a lot of work, Erez.
S_erez said at 2:52 p.m. on Jul 13, 2009:
Yes, this is the problem. I know I can send everyone email but this is too much work.
Any other suggestions?
Erez.
 
NO TOOL BAR created by Cowgirl on Jul 2, 2009:
Cowgirl said at 12:40 p.m. on Jul 2, 2009:
Howdy..... Still having issues with my TOOL BAR.... I need another kind of BAR after dealing with TOOL BAR hahahahaha........... I shared a tab. i was working on ...Thanks Bobbioe
Lifequest22 said at 12:43 p.m. on Jul 2, 2009:
Bobbi--it took me 20 minutes yesterday to finally get the tool bar to appear. Other tabbloers are having problems with it too.

Eric , there is definitely a glitch with the tool bar. Can one of the engineers take a look at the problem.
Ericf said at 8:25 a.m. on Jul 13, 2009:
Give me the rundown of what you're using please. Things like Browser, Browser version, OS, etc... I've heard quite a few people mention this, and I've recreated it accidentally on occasion. I'd like to be able to recreate it consistently so any information you could add would be helpful.

Thanks,

Eric Foster
HP/Tabblo Support Staff
 
NO TOOL BAR created by Cowgirl on Jul 2, 2009:
Cowgirl said at 12:40 p.m. on Jul 2, 2009:
Howdy..... Still having issues with my TOOL BAR.... I need another kind of BAR after dealing with TOOL BAR hahahahaha........... I shared a tab. i was working on ...Thanks Bobbioe
 
Change the order of Tabblos' created by HotRodsUnlimited on Jun 30, 2009:
HotRodsUnlimited said at 1:53 a.m. on Jun 30, 2009:
Newbie! After reading about 15 posts, I almost feel guilty about asking a basic question. I need to put Tabblos in chronological order even though I am not entering them in that way. It is fine if I had to call them 1,2,3, and then if I needed to insert 2.5, I would change the rest of the numbers to fit.

Is there any way to reorder the Tabblo, not the photos within them, besides newest created, oldest, most viewed, etc.?

Thanks!!
Pattymaryclare said at 2:17 a.m. on Jun 30, 2009:
There really isnt actually a way to re-order. Once you begin a tabblo, edit save and may not even publish....the day you started working on it remains the date it was and always will be. you cannot switch around the order they are numbered from most recent back all the way back to the first one ever made. i.e. if you were working on several and wanted the date to conincide with your 'publish' date....it would still say the first date you 'saved it' for future work/edits. Anyway Tabblo exec may know something diff. but I've made birthday surprize tab ahead of time and they still show the date i first started working on them....not date actual b.d. date. HOPE THAT HELPS A WEE BIT pmc
HotRodsUnlimited said at 3:19 a.m. on Jun 30, 2009:
Patty,

Thanks for the quickly reply! Fortunately I only completed 3 before I recognized the error of my ways. I just have to delete those and just hope no one comes up with photos of 3 years ago that need to be in order.

Now that I think of it, I guess I could always add those "in between" date photos into a Tabblo that is close in time. Then just change the title to include two events.

See, what you made me think of???

Thanks for the help!
Leftofcenter said at 9:02 a.m. on Jun 30, 2009:
what I do (this was a tip I received when I was a newbie): if I'm working privately on a tab and it's been there for a weeks let's say. I "MAKE A VARIATION" of it the day I want it to be publish. Once that I one goes PUBLIC, I delete the "working tabblo".
HotRodsUnlimited said at 11:04 a.m. on Jun 30, 2009:
Uh oh....

Left, remember the new guy here. I have noticed that sometimes when I have changed (variation) a Tab that I then have two - I have just deleted the oldest one. I'm not sure this has happened in all cases, but it didn't affect the order of the others.

What I think I am hearing is that you can play a game with the order by creating a variation and then it becomes the "newest". If I "finish" that particular Tab it will then move it to the "newest".

Knowing I can play the game that way, could be helpful, but my goal is not to change the order.

Help me with these definitions:

Save - is the working copy that isn't published
Finish - posts the Tab for everyone to see
Variation - creates a 2nd identical Tab to manipulate

If I just want to update a Tab, but not make it the newest, do I "edit" the finished Tab and nothing moves? Or if once it is finished, any editing will cause it to be the newest if I click "finish"?

It sounds like if I do an edit, and click save, it won't show until I click "finish".

Maybe instead of answering my questions, it would be easier to just say what happens in your own words.

Is any of this on the main site? I found the help section to be extremely basic - I don't need cute paragraphs - where is the detail in how the program works?

Thanks for the help!
Pattymaryclare said at 12:19 p.m. on Jun 30, 2009:
No Hotrod......once you click 'save'it is saved. As to editing later after its published you can ALWAYS 'edit' a tabblo any time even years laters. but the puslished date will stay the same as the date you first saved it. As for the variation idea from LeftofCentre, I've never tried that ...heck I can't even find it on my screen anymore 'make variation' but then I used to see it. I just kinda don't worry about what day it SAYS its published and try not to make any that I don't plan to publish pretty much immediately, anymore. Your defintions were correct though ie SAVE FINISH VARIATION. perhaps someone else may help you more? hope so and good luck! pmc
HotRodsUnlimited said at 2:27 p.m. on Jun 30, 2009:
Patty,

Thanks again for jumping in!

This is really getting addicting! Yes, I discovered that edit will allow me to jump in and make corrections, so everything is staying put. I only have to redo 3 of three once I get to year 2009 - I'm still at 2004...Yikes!

My current issue which is unrelated to order has to do with the edit bar at the bottom of the screen - it isn't coming up? It seemed like all I had to do was hover over a picture or the left side of the screen and I could choose tools, etc. Now, zero.

I tried refreshing the screen and that didn't do it. Is there some way to turn it on?
Pattymaryclare said at 6:49 p.m. on Jun 30, 2009:
Hi again...I'm using IE 7 browser ....are you by chance using IE 8 (beta) or Mozilla Firefox, Safari ( on a MAC computer).....I discovered long ago (for IE 7 anyway) that when TOOLS( dont come up 1st time which they rearely do now).one single REFRESH works every time! So, perhaps it's a browser or a javascript programming issue with the tabblo site. i.e some browsers interpret javascript different on pages that tabblo must use.....LEMME KNOW. and then after that, I'd say click on Eric Foster's avatar as he is TABBLO exec who helps with these issues. pmc (sorry was out this afternoon!)
HotRodsUnlimited said at 7:38 p.m. on Jun 30, 2009:
Hi Patty,

I'm on IE7, and refreshed until my fingers were tired. Logged out and came back in and still no luck. Went in through Firefox and everything is fine. I'm just updating away in my boring old way! All the same....now have to add some story lines to each. But first....more to upload.

I'm good to go!

Thanks for the help!!!
Pattymaryclare said at 2:21 a.m. on Jul 1, 2009:
You're very welcome and glad Mozilla worked - it does seem to be more 'TABBLO FRIENDLY' (smile) I know that tons of folks on here use only Firefox and that even Eric Foster has suggested that, from what I've read here, to try exactly what you did! Very glad most issues have been resolved for you....but really if there's something verry wrong DO click on Mr. Fosters avatar here and he'll be glad to help you...'help ever hurt neverr' Patty
HotRodsUnlimited said at 9:44 p.m. on Jul 1, 2009:
Patty,
Thanks for checking out the photos. We do have a lot of fun in the club. Come join us for the 4th of July parade in Lake Forest, CA. We'll get you a seat in a cool car and you can wave to 20,000 people until your arm is tired!

Figure out which one is me in the Hunny's photos?
Pattymaryclare said at 2:55 a.m. on Jul 2, 2009:
NOPE I DID NOT....the yuong good looking guy? with the blinding white smile? NO CLUE CAUSE YOURE SUPPOSED to be the one taking pics....LOL....whoever your are YOU'RE ALL HAVING A BLAST....'all's well that ends well' ~W.Shakespear....YEAH SAVE ME A SEAT BUT SORRY it's already just 2nd HE HE...send the lear jet LOL AND HAHA ...pmc out! (HAVE A GREAT INDEPENDENCE DAY CAR RALLY and festivities GUYS AND GALS!) xo
HotRodsUnlimited said at 5:29 p.m. on Jul 2, 2009:
Hey I like that description! Even if it isn't me! But I think you caught me. I guess I should post a profile photo....

You know I had something new happen while I was adding text boxes. The bottom photos went out of the border area. Is there a way to extend the border downward? Hope that makes sense.
Pattymaryclare said at 12:13 a.m. on Jul 3, 2009:
uhm er we cannot use this GROUP as a sort of 'helper' forum for every little thing....perhpas add people to your circle , then ask some of the more PRO'S in a user-to-user message on their profile pages... I THING WE'RE TAKING UP TOO MUCH ROOM HERE NOW....lol and good luck HAPPY TABBLO'ING! PATTY
 
Aspect ratio created by Abking on Jun 28, 2009:
Abking said at 3:13 p.m. on Jun 28, 2009:
I always use a lay-out with rectangular format. I crop my photos when I edit and then upload to tabblo. Sometimes the photos are arbitrarily cropped again when entered into the lay-out. Is there an aspect ratio I can use when I crop my photos that will ensure they will appear in their entirety in the final tabblo?
Thanks for all your work on this site,
Allan
Ericf said at 10:55 a.m. on Jun 29, 2009:
You'll need to experiement. Don't forget you can pan and zoom photos within templates on Tabblo too. I use that all the time.
Pkeener said at 1:15 p.m. on Jun 29, 2009:
Allan, I discovered a neat trick last year. When you edit your photos in your editing program, not Tabblo, use the "constrain to aspect ratio" (it's a check box on the crop tool) and your photos will be cropped as the digital camera took them, which, incidentally, coincides with the tabblo templates! No matter if you crop Portrait or landscape, they will fit the corresponding tabblo boxes. Does this make sense??
Pkeener said at 1:17 p.m. on Jun 29, 2009:
and also, you can test them, doing what Eric suggested. Use the pan tool and they should barley move inside the box. If you crop to any other ration, they will not fit perfectly. This is also true when you print your digital photos. I use 8/12 and that will not crop anything differently, as opposed to using 8x10 or 5x7 or even 4x6.
Ericf said at 1:51 p.m. on Jun 29, 2009:
Great info Pam...thanks for contributing!
Abking said at 6:30 p.m. on Jun 29, 2009:
Thanks Eric and Pam. I went back and experimented, and for my purposes-I was working with scanned drawings-maintaining a 5X7 ratio worked. I'm familiar with the pan and zoom tool, but in this case, wouldn't pan enough. I had written captions on the drawings and they were cropped too much to compensate by panning. Zoom-in was doing what it does, but that was wrong direction for what I needed. Zoom-out was on vacation and didn't change a thing. Going back and re-editing after setting up 5x7 canvas size in photoshop gave me the correct ratio. It leaves me with a couple of extra flaps of color around the image, but that's not a big deal.
Thanks again,
Allan
Pkeener said at 7:57 p.m. on Jun 29, 2009:
glad to be of help. and hope you could wade through my typos!
 
Images stopped loading in a tabblo created by Kapluni on Jun 24, 2009:
Kapluni said at 3:40 p.m. on Jun 24, 2009:
I made a tabblo from Flickr images about 2 months ago. A few weeks later the images just stopped showing up. if i recreate a tabblo with the same set from flickr, they show up fine. is there any way to recover this? i posted the tabblo to the group (it's called jubilees).
thanks for your help
Ericf said at 10:18 a.m. on Jun 25, 2009:
Hello,

Thanks for writing!

Did you perhaps delete your Flickr integration? That would cause the issues you've described.

-Eric
Kapluni said at 1:41 p.m. on Jun 26, 2009:
no i did not delete it. and i made a pass at recreating the tabblo manually, and it was able to load all the photos from flickr.
 
Search created by Lifequest22 on Jun 21, 2009:
Lifequest22 said at 2:13 p.m. on Jun 21, 2009:
Hey--Eric--Hows that Search function coming along. I still think you should hire out the job to a 16 year-old-computer whiz. LOL
Ericf said at 8:50 a.m. on Jun 22, 2009:
Interestingly enough that's been a topic here in the office over the past week. I think there will be more to report on that in the next few weeks so stay tuned.
Lifequest22 said at 9:21 a.m. on Jun 22, 2009:
Great to hear that. Thanks, Eric.
Pattymaryclare said at 2:27 a.m. on Jun 30, 2009:
iNTERESTINGLY enuff re my May 17 post that's EXACTLY what my programmer friend stated......that's only a couple hrs work for a fledgling programmer ...he could have it done in no time!!! (my frend) ...so hopefully this time, IT REALLY ONLY WILL be a 'few more weeks' WE ALL MISS BEING ABLE TO SEACH WITHIN THE COMMUNUITY AND JUST GIVE A USER NAME TO OUTISIDE INTERESTED PARTIES....patience is a virtue ....lol and out pmc
 
what the heck is this??? this happened 2 am last night, could not get back on...happened two or 3 ti created by Debdog on Jun 5, 2009:
Debdog said at 4:09 p.m. on Jun 5, 2009:
Traceback (most recent call last):
File "/home/tabblo/bitty-26039-py2.5.egg/wsgiserver.py", line 1184, in communicate
self.__req.respond()
File "/home/tabblo/bitty-26039-py2.5.egg/wsgiserver.py", line 554, in respond
self._respond()
File "/home/tabblo/bitty-26039-py2.5.egg/wsgiserver.py", line 566, in _respond
response = self.wsgi_app(self.environ, self.start_response)
File "/home/tabblo/bitty-26039-py2.5.egg/django/core/handlers/wsgi.py", line 239, in __call__
response = self.get_response(request)
File "/home/tabblo/bitty-26039-py2.5.egg/django/core/handlers/base.py", line 130, in get_response
return self.handle_uncaught_exception(request, resolver, exc_info)
File "/home/tabblo/bitty-26039-py2.5.egg/django/core/handlers/base.py", line 162, in handle_uncaught_exception
return callback(request, **param_dict)
File "/home/tabblo/bitty-26039-py2.5.egg/bitty/apps/studio/views/main.py", line 759, in server_error
context = util.getDefaultContext(request)
File "/home/tabblo/bitty-26039-py2.5.egg/bitty/apps/studio/views/util.py", line 297, in getDefaultContext
'static_url': settings.MEDIA_URL,
File "/home/tabblo/bitty-26039-py2.5.egg/django/template/context.py", line 105, in __init__
self.update(processor(request))
File "/home/tabblo/bitty-26039-py2.5.egg/bitty/middleware/context_processors.py", line 32, in bitty_user_adder
c = {'bitty_user': request.tabblo_user }
File "/home/tabblo/bitty-26039-py2.5.egg/bitty/middleware/standard.py", line 119, in _get_user
u = User.objects.get(pk=user_id)
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/manager.py", line 93, in get
return self.get_query_set().get(*args, **kwargs)
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/query.py", line 304, in get
num = len(clone)
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/query.py", line 160, in __len__
self._result_cache = list(self.iterator())
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/query.py", line 275, in iterator
for row in self.query.results_iter():
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/sql/query.py", line 206, in results_iter
for rows in self.execute_sql(MULTI):
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/models/sql/query.py", line 1733, in execute_sql
cursor = self.connection.cursor()
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/backends/__init__.py", line 56, in cursor
cursor = self._cursor(settings)
File "/home/tabblo/bitty-26039-py2.5.egg/django/db/backends/mysql/base.py", line 262, in _cursor
self.connection = Database.connect(**kwargs)
File "/usr/local/lib/python2.5/site-packages/MySQL_python-1.2.3-py2.5-linux-x86_64.egg/MySQLdb/__init__.py", line 74, in Connect
File "/usr/local/lib/python2.5/site-packages/MySQL_python-1.2.3-py2.5-linux-x86_64.egg/MySQLdb/connections.py", line 168, in __init__
super(Connection, self).__init__(*args, **kwargs2)
OperationalError: (2003, "Can't connect to MySQL server on '16.246.28.52' (111)")
Ned said at 4:51 p.m. on Jun 5, 2009:
Yeah, last night was not a good night. We had a catastrophic server problem, compounded by a number of other mistakes. Sorry you had to experience it in such a jarring way.

The problem is fixed now, and we're working on making sure it doesn't happen again.
Debdog said at 1:25 p.m. on Jun 6, 2009:
thanks Ned! :) i figured it was a BIG problem :)
 
what the HECK am I doing wrong? created by Pattymaryclare on May 27, 2009:
Pattymaryclare said at 2:41 p.m. on May 27, 2009:
ALL my tabblos for quite awhile now, no matter WHICH layout or style i choose, when published ARE ONLY 1/2 THE FULL SCREEN size...on the left always ...i cannot stretch pics past the field allowance. Can anyone tell me what's changed, which layout/style to pick so my tabs WILL FILL THE WHOLE SCREEN....tabblo exec or any knowledgable tabbloers out there HELP!!!!!!!!!! TY PATTY
DocEna said at 3:12 p.m. on May 27, 2009:
PATTY DID U TRY "BORDERLESS 6 COL" LAYOUT?
Lifequest22 said at 3:31 p.m. on May 27, 2009:
Patty--As Doc said--it's the 6"borderless columns
Ericf said at 3:33 p.m. on May 27, 2009:
Patty,, I'm not sure if I understand what you're referring to. What specifically has changed for you?
Debdog said at 7:46 p.m. on May 27, 2009:
Patty, i too use the fine grid, "borderless 6" you can make them BIIG
Pattymaryclare said at 12:57 a.m. on May 28, 2009:
Thanks Enaldo Linda and Debs...does it SAY that on hovering over layout...sometimes mine do and sometimes they don't?? will it say borderless 6" column and yes i always revertt to the fine grid so thanks again for a bit more advice guys and gals! Eric, 2 yrs ago, i seem to recall this wasn't the case but I'm sure i'll get it figured out now! Unfortunately, they don't always pop up with the name of the layout.....grhhhh and I await next tidbit...many thanks. Patty
Debdog said at 10:20 p.m. on May 28, 2009:
yes Pmc. it says 'borderless 6" and it is to the right of something that looks the same.i always chose that and my grid FIRST before i start to work....if you change after, it does this weird "REFLOWING" thing that to me means "your tabblo is about to get all messed up!!!! and some of your pics go POOF!!!!!!!!!!!! LOL!
Pattymaryclare said at 1:31 a.m. on May 29, 2009:
Thx again guyz and dollz . i think way back when (2 YRS AGO lol) we didnt have near as many layout choices...and if i remember correctly most of them were full screen...it was Frank (URBAN PARADOX) who first told me to always use fine grid and funny thing on the 'storm riders' one i created the whole thing in 'borderless col 6' (UH DUH and had just recentlhy noticed they're all NAMED) BUT IN WIDE grid Debs....then afterwards remembered so changed to fine and 'nothing got screwed up at all' WHEW..! and so now YA CAN'T STOP ME HA HA! a tabbloing machine....i really WAS getting disheartened as some kinda cool pics were just 'ordinary and mundane' in other formats. YOU ALL ROCK FOR REACHING OUT TO HELP! pmc out!
 
tool BAR created by Cowgirl on May 24, 2009:
Cowgirl said at 5:48 p.m. on May 24, 2009:
I cant find my tool bar ?????? It keeps hidding itself after i upload ....... Help....Thanks Bobbie
Lifequest22 said at 6:15 p.m. on May 24, 2009:
Bobbi--that happend to me the other day. It completely disappeared till the next day.
Debdog said at 10:50 p.m. on May 24, 2009:
i have a tool bar, but everythiing is so darn SLOW>>>>>>>uploading, then timing out i WOULD make and buy books of my images if it was not such a pain to do! :)
Leftofcenter said at 11:59 a.m. on May 27, 2009:
my last tab, already have some comments on it, I want to add some text, and YUP no tool bar! but it's only on this one. I'm working on another one and no problems there! very grrr- but apart from that... TABBLO ROCKS! :)))))
Ericf said at 8:51 a.m. on May 28, 2009:
I can't imagine why you're not seeing a toolbar while in edit mode. Have you tried refreshing the page? Which browser are you using? I'm aware of some issues with the latest version of IE, which is IE8, but other than that I'm not aware of any problems.
Lifequest22 said at 9:50 p.m. on May 28, 2009:
Eric--there is definitely a problem. When I initially start the tabblo--upload photos, yada yada---the tool bar is there. However, when I uploaded more photos and returned to the tabblo--NO Toolbar. Poof--disappears and refreshing doesnot help. Hitting finish and coming back later doesn't work either. I had to start from scratch.

This happened last week on the tabblo I was working on. I gave up and when I returned the next day the tool bar showed up.

Using IE 7....Windows XP.
Pattymaryclare said at 2:09 a.m. on Jun 30, 2009:
YES ON THIS PARTICULAR GLITCh.....i just started REFRESHING every time it said tool bar BUT THERE WERE NO TOOLS...it works every time! it's a pain but now I'm just kinda used to it, one refresh atter any new edit works EVERY TIME.....hope that sorta helps! you have to wait thru the 'reload' but 2nd time THEY'RE ALL THERE at your disposal....luv pmc
 
PLS SEE TABBLO 'DISCUSS' for the start of this thread by Hollyridger, Liferequest & Andre created by Pattymaryclare on May 16, 2009:
Pattymaryclare said at 12:58 a.m. on May 16, 2009:
this was my FINAL post on ' missing search bar' and other complaints discussed..i think this is more suited to 'issues' then 'discuss' as they note there noone gets back to them ....here is the place that 'SHOULD' occur...TY

Tabloops General Issues - In Consulting with my LEAD APPLICATION DEVELOPER friend... created by Pattymaryclare on May 15, 2009:

Pattymaryclare said at 10:37 p.m. on May 15, 2009:
I RESPECTFULLY submit, that clearly seems to be a lack of funding that's what it always comes down to...search field TO FIND A USER NAME is an absolutely rudimentary task to accomplish, at most 2 hrs for any competent progammer. I'm talking to one right now. He asks me how many users there may be on this site Eric, Ned or Antonio (knowing of course new folks join each day) as it relates to your present bandwidth?? His words and I'm sure yours...'What's your pipe?" He feels this is why we have tabblo tool mega-problems such LatentE, me and all of us have with the tools doing what they want or reverting back later. 'Stuff is timing out or you don't have a 'beefy' enough server."

So, this seems to be an all inclusive answer FOLKS...there aren't the funds available from HP to Tabblo to supply any of these fixes. SO I THINK WE CAN SURMISE WHY WE ARE NOT GETTING ANSWERS FROM TABBLO EXEC. after a year or more of asking. As someone here said, forget who, yes Eric and perhaps NED AND ANTONIO'S have no 'clout to get the dough'. The money ain't there or perhaps the money stream from the sale of softbooks, photocubes, posters, etc. isnt there either.

YOU WOULD THINK THAT TO GENERATE MORE REVENUE LOGICALLY, THEY WOULD INVEST IN THIS SITE ...THUS MORE FOLKS WOULD STAY AND MORE FOLKS WOULD JOIN AND PROBABLY THEN, AFTER HAVING NOT MANY ISSUES WITH TABBLO MAKING, THEN BUY MORE TABBLO CONCEPT PRODUCTS.

So, please feel free to jump in Tabblo Exec if any of these thoughts are not correct...........PMC (and others await)
 
Thinned out groups! created by Ericf on May 12, 2009:
Ericf said at 2:29 p.m. on May 12, 2009:
Hello All!

We've thinned out the groups and made it difficult for spammers to create bogus groups. I removed the obvious spammers, the nonsensical test groups, and old, empty, inactive groups. If by chance a group you've created is gone please feel free to start it up again.

Thanks!

Eric Foster
HP/Tabblo Support Staff
Pattymaryclare said at 2:49 p.m. on May 12, 2009:
Thanks Eric and Tabblo staff! FOR OBVIOUS REASONS, you can't tell us what you mean by 'making it difficult to create bogus groups' lol...HOW do you plan to prevent 'new standalone' profiles from spamming? i.e. the no avatar and no tabblo goofs?!? (I realize some of them are 'some of us' as secret identities...haha!) Thanks again Patty
 
Flickr created by Lifequest22 on May 3, 2009:
Lifequest22 said at 12:30 p.m. on May 3, 2009:
Hi Eric--I'm wondering why when I use the Tabblo share option to post to Flickr that all the code shows up at flickr. Here's a link ---

http://www.flickr.com/photos/lifequest22/
Ericf said at 8:11 a.m. on May 5, 2009:
I can see the code but I can't seem to replicate the problem. Does this happen for you every time you post a tabblo to Flickr? Which browser are you using to export these tabblos?
Lifequest22 said at 11:39 a.m. on May 11, 2009:
Hey Eric---yes, it happens every time. I'm using IE 7.
 
i've also posted this on Tabblo Discuss Eric et al (in reply to another post) created by Pattymaryclare on Apr 28, 2009:
Pattymaryclare said at 9:32 a.m. on Apr 28, 2009:
I JUST GOT THIS ONE TABBLO...definitely we're being spammed!! CAN YOU DO ANYTHING ABOUT MORE SPAM FILTERS ETC TABBLO?? THIS IS NOW JUST LIK MYSPACE HAS BECOME...........YIKES!~pmc

From: mamaregato To: pattymaryclare
Date: April 28, 2009 Actions: Reply Save Mark as new Delete
Reply Move to Inbox Mark as new Delete

Hello,
Nice to meet you, how is everything, hope all is well with you. My name is Madam Avelin Regato, I found your contact after reading your profile I picked interest to contact you. I've something very important which I would love to share with you privately, therefore, would advise you to kindly write me back on: ( regatoavelin@live.fr) so that I'll give you details. Waiting anxiously for your anticipated corporation,
Yours,
Madam Avelin
Email me on: regatoavelin@live.fr
Ericf said at 9:38 a.m. on Apr 28, 2009:
Hello,

Thanks for bringing this to my attention. PLEASE DO NOT RESPOND.

I've disabled that account. If you get similar messages in the future please let me know and I'll take of it.

Sincerely,

Eric Foster
HP/Tabblo Support Staff
Pattymaryclare said at 10:18 a.m. on Apr 28, 2009:
I'll send them to you personally Eric so as to not 'crap up' this forum...Of course, I'm quite clear on deleting immediately and never responding....this goes on on most 'profile' websites....delete!! of in the case of MYSPACE, they have built in code to 'REPORT AS SPAM'...as you likely know.. just wanted to alert all other tabblo users whe 'may' NOT KNOW do not reply ever and to delete promptly. Thanks fo ryour quic reply ....pmc
Robya said at 10:51 p.m. on Apr 28, 2009:
Hi Eric, AND Patty, I got spammed by that same person the last day or two. I am glad you disabled it. Thanks.. Robi
 
issues, issues, issues! lol created by Pattymaryclare on Apr 3, 2009:
Pattymaryclare said at 12:15 p.m. on Apr 3, 2009:
WHEN i try to edit OR refresh i'm getting code!!! and won't let me save and 'go to your page' to try editing there...also of course, title KEEPS disappearing despite 'many saves'...here's a sample of the code that appears instead of the tabblo being wroked on:
File "/home/tabblo/bitty-24838-py2.5.egg/wsgiserver.py", line 1175, in communicate
req.respond()
File "/home/tabblo/bitty-24838-py2.5.egg/wsgiserver.py", line 545, in respond
self._respond()
File "/home/tabblo/bitty-24838-py2.5.egg/wsgiserver.py", line 557, in _respond
response = self.wsgi_app(self.environ, self.start_response)
File "/home/tabblo/bitty-24838-py2.5.egg/django/core/handlers/wsgi.py", line 239, in __call__
response = self.get_response(request)
File "/home/tabblo/bitty-24838-py2.5.egg/django/core/handlers/base.py", line 130, in get_respons

HELP!! and is this just an overly taxed server issue? Patty
Ericf said at 1:25 p.m. on Apr 3, 2009:
I'm checking into this now Patty. Which browser are you using? Is it a consistent issue? Have you tried using a different browser?
Pattymaryclare said at 2:58 p.m. on Apr 3, 2009:
Still on Version7 IE but need to download 8...do not use Mozilla Firefox or other browsers..did manage to finish but lost title many times but just keep retyping after save and refresh (no problems only solutions lol) the odd thing that kept happening too despite MANY tries, refreshes, logouts was i was NEVER able to switch layouts ( a woman DOES have the prerogative to change her mind! hee hee). I've only seen this happen recently Eric and only a couple of times. Thx for all the fixes - the overlay works great now and other fine tuning....'help ever hurt never' Patty
Ericf said at 4:08 p.m. on Apr 3, 2009:
I wouldn't update to IE8 yet if you're hoping to use Tabblo. There are several known bugs, including not being able to move photos around when editing in IE8.

We'll offer support for that soon, but we're still working on it.

In regards to the problem above, has it still been consistent for you?
Pattymaryclare said at 4:30 p.m. on Apr 3, 2009:
the weird code thing no, was only transitory a couple of times today and one other time 'recently'....the title disappearing after typed/re-typed, etc and all changes saved, yes on last few tabs. the changing layout after the fact, today only. Also, now intermittently getting a msg that TABBLO is currenly unavailable too! oh dear oh well TGIF for you guyz! ;-)
 
Where did the editor go? created by Awdragon on Mar 28, 2009:
Awdragon said at 2:22 p.m. on Mar 28, 2009:
There was a nifty little photo editor last week. now it's gone. where did it go? i would like an answer ASAP. thanks.

-adam dragon
Ericf said at 1:43 p.m. on Mar 30, 2009:
Interesting...we've not removed anything. Which browser are you using? Are you still experiencing this issue? Have you tried refreshing the page or using a different browser?
 
bugs bugs bugs created by Debdog on Mar 24, 2009:
Debdog said at 8:30 p.m. on Mar 24, 2009:
when i view a tabblo lately, sometimes pics do not load AT ALL!!!!!!then "image expired" everything seems to be so slow... I refresh, i go in and out, i try safari, try Firefox(they re up to date) ..and, when i make a tabblo, WHY when i have in advanced/allow overlap mode, just it just get a mind of it's own and "REFLOW" my tabZ??? :) thanks
Ericf said at 8:30 a.m. on Mar 25, 2009:
Morning Deb,

The image issue sounds similar to what AdSR and several other people described, and I need to know if you're currently still experiencing this problem. The reflow issue is something I've seen myself and I'll update the ticket I have open on it. I usually see it before I click "allow overlap." After I click it the problem goes away. My standard for making Tabblos, regardless of eventual view is Borderless 6 column, medium grid, allow overlap and then I just "design" on my own. That seems to give me a pretty clear palate to work on.

But as I said, I'll update the ticket and see about putting it in front of the right engineer again. I'm sorry you're having so much trouble Deb...keep me updated.

Sincerely,

Eric Foster
HP/Tabblo Support Staff
Debdog said at 11:05 p.m. on Mar 25, 2009:
thanks eRIC . i ALWAYS use borderless 6.fine mode. allow overlap, i do all the choosing BEFORE i even start/ On my quietude tab...right at the end it just went nuts and "reflowed" whole thing!
yesterday i changed the pic on my tabblo concentric circles///////it took forever for the grayed out screen look to go away. so long i went in and out multiple times. i also had problems today just waiting and waiting for a person's tab to load OR if i wanted to leave a comment it just took so long i's hit refresh and try again. or go back later/ I even called my cable co to complain my internet is so. SLOW and they say not on their end. ihave no spyware and keep firefox and all updated i am the only usuer on my mac, so i don't know why there is such a lag I HAVE THE FASTEST road runner they offer/ thanks very much for getting back to me so quick! :) Deb
 
Search function created by Lifequest22 on Mar 24, 2009:
Lifequest22 said at 6:09 p.m. on Mar 24, 2009:
Eric--any update on the seach function.
Ericf said at 8:46 a.m. on Mar 25, 2009:
Sort of.

I thought that a search by username/tag might viable so I'm trying to find some traction for that approach. I push for search on a daily basis...much to the consternation of our engineers. The matter of fact is we're a very small group in terms of actual people and search functionality on Tabblo will take engineering time that's not currently available.

I understand that search is an expected functionality on a website like Tabblo and I'll keep pushing for it.

Sincerely,

Eric Foster
HP/Tabblo Support Staff
Lifequest22 said at 6:40 p.m. on Mar 28, 2009:
thanks, for the update Eric. A user name search is what we need. I don't think too many search by tags.
 
Uploader broken? created by AdSR on Mar 24, 2009:
AdSR said at 5:23 p.m. on Mar 24, 2009:
I'm having problems with uploading pictures - it looks like the uploader tool is getting a 404 from the site.
Ericf said at 8:23 a.m. on Mar 25, 2009:
Good Morning,

Are you still experiencing these issues? I've received several other emails regarding this and it appears Deb has experienced similar issues as well. I'll check with the engineers to see what may have occurred.

I just attempted uploading in both FF and IE and didn't have an issue. Let me know if you're still getting those errors.

Thanks.
AdSR said at 2:13 p.m. on Mar 25, 2009:
It seems to be working fine now. Thanks!
 
question about book created by Shefster on Feb 27, 2009:
Shefster said at 3:22 p.m. on Feb 27, 2009:
hello!

thanks for the wonderful book service!

i had a quick question about the book cover. can i add different pictures to the front and back covers? right now i have one photo for the front cover and a different one for the back cover. also, is the same rule true for both the bigbook and the softbook?

thanks!
Ericf said at 4:54 p.m. on Mar 1, 2009:
Hello,

Thanks for asking your question!

Yes, the covers are customizable. You can add/change to the text or photos to get it exactly how you would like it.

Just make sure to preview the PDF of the book and it's cover on the confirmation page to make sure it's perfect before placing your order. If you've got any other questions make sure to let me know the title of your book so I can see what you're referencing.

Thanks,

Eric Foster
HP/Tabblo Support Staff
 
The Case of the Disappearing Toolbar. created by Ericf on Feb 27, 2009:
Ericf said at 2:17 p.m. on Feb 27, 2009:
There is GOOD NEWS on this front!

I believe we've discovered and resolved this problem BUT...it's not been implemented on the live servers yet. I expect the fix to be online over the weekend.

Can the people who were experiencing this problem keep an eye on it over the weekend and please report any changes?

THANKS!

Eric Foster
HP/Tabblo Support Staff
Ericf said at 7:56 a.m. on Mar 6, 2009:
Has anyone experienced the "Missing Toolbar phenomenon" in IE recently? Anyone? Bueller?

We're pretty sure it's fixed, thanks to Pete! If anyone is still experiencing it let me know please.

Thanks,

Eric Foster
HP/Tabblo Support Staff
 
How to remove a user which didn't create a user account? created by S_erez on Feb 25, 2009:
S_erez said at 1:40 p.m. on Feb 25, 2009:
Hi,
I have someone who emailed my saying he is receiving my invitations to see tabblos, however he has no account in this site and asked me to stop sending him those emails.
Since i have no way to know which user is using his email account and he can't give me a user name as he is saying he never created a user in this site, how do i remove him from my list?
Thanks,
Erez.
Ericf said at 1:54 p.m. on Feb 25, 2009:
If you keep scrolling down on the "My Notifications" page you'll noticed an empty field labeled "Block List." Add this person to that list and they won't receive your invitations. Make sure to save your preferences!
S_erez said at 1:58 p.m. on Feb 25, 2009:
I don't know who the person is in the list.
The list is showing the user names, and all I have is the email address he is sending me the request from.
I can't identify the user name based on the email address!
Erez.
Ericf said at 8:09 a.m. on Feb 26, 2009:
Send me a private message with the information and I'll look into it for you. =)
 
Windows Security Certificate Error message created by Pattymaryclare on Feb 22, 2009:
Pattymaryclare said at 11:39 a.m. on Feb 22, 2009:
Last few times I've tried to sign in i get the above message - know I can choose to ignore it and go to the site anyway (not recommended LOL!) is there a reason for this 'glitch' again? (did it some time ago too cant remember when?) "There is a problem with this sites Security Certificate'. thanks! Patty
CNYGreg said at 1:01 p.m. on Feb 22, 2009:
You may want to check the time, date and time zone set on your computer. If these settings are wrong you can get certificate errors.
Ericf said at 8:34 a.m. on Feb 23, 2009:
We did have that issue about a month ago or so but we've made sure all of our Certificates were updated. Anyone besides Pattymaryclare getting these?
Pattymaryclare said at 12:10 p.m. on Feb 23, 2009:
In actual fact Eric AND GREG, just recently my new little mini has been resetting dates, time etc and of course I would never have put that and the security cert. issue together! But also, that WAS about the timeframe of the last occurrence Eric so I'd say it's now a 'non-issue' and THANKS GREG. Now to figure out why the applied date/time settings occasionally have a 'mind of their own'! lol I MISS MY COMPAQ PRESARIO wah!!! lol haha regards from Patty.
 
placing text over a link created by Pkeener on Feb 11, 2009:
Pkeener said at 8:03 a.m. on Feb 11, 2009:
Morning Boston

Can you "splain how to place text over a link in the text box, so whenyou click on the name of something it is actually a link. I know it can be done, I just don't know how

Duh in Denver
Ericf said at 8:27 a.m. on Feb 12, 2009:
Text over a link. I'm guess you're referring to embedding a link into text. Make sure you're in edit mode and have the text box in your tabblo with the text window open. Type your content and then highlight the text you want to make clickable and click the "Link" button in the text window. It's directly to the LEFT of the text color button and looks like a link in a chain.

I usually copy the link and paste it into the appropriate field.

That help?
Pkeener said at 8:51 a.m. on Feb 12, 2009:
eric, thank you! i figured it out and it was so easy. it's so cool!
 
Edit function not working for me created by John98 on Jan 31, 2009:
John98 said at 12:55 p.m. on Jan 31, 2009:
Hi. Have been away from tabblo for several months. During last week have tried several times to create a new tabblo. At first the edit function worked but when I came back to continue making my tabblo later, could not get it to work again. I use windows xp prof operating system, and IE 7 browser. If I upload lots of photos, like 40 or 50, tabblo accepts my upload and my transfer into a lightbox, and will dump them all into a haphazard online tabblo. But then when I try to move photos around to put into chronological order, change sizes, etc cannot do. I go to edit and do not see toolbars across bottom of screen. I have tried to begin a tabblo with just a few pics, hoping to add pics as I go along but edit function does not work this way either. Have tried to empty cache, restart browser, etc but n.g. Have deleted about 5 new unfinished tabblos, and have 2 that I started and can't work with up now. PLease help. Thanks, John
Lifequest22 said at 1:05 p.m. on Jan 31, 2009:
John--lots of folks having problems. try refreshing. that's what i do and it seems to work. Frustrating though.
John98 said at 1:29 p.m. on Jan 31, 2009:
Thanx lifequest for your suggestion. Yeah, have refreshed and refreshed and refreshed, no help. I should have mentioned that. Apppreciate your interest. Any other ideas?
Lifequest22 said at 1:56 p.m. on Jan 31, 2009:
John--the only other idea I have is that the Tabblo gods need to fix the issues. Complaints have been going on for months. May the Force be with You and all of us Mortal souls on Tabblo. .
Ericf said at 8:35 a.m. on Feb 3, 2009:
We were actually able to capture some information about a week ago and I've got a ticket in on it. Up until then I've not been able to reproduce the issue, but hopefully we'll have it resolved soon. I'll check in with the engineers today in regards to progress and I'll try to update.

Has anyone using Firefox experienced this issue?
John98 said at 12:41 p.m. on Feb 5, 2009:
Eric, I downloaded latest version of IE today, IE8, hoping it would make a difference. But no help, seems to have made things worse. Now when I get to "Make" page, I get a "browser warning" that it appears I am using an old browser version of IE & that tabblo does not work well with 5.5 or less! Apparently Tabblo is not recognizing IE 8 at all. Pls help! Tnx John
John98 said at 1:22 p.m. on Feb 5, 2009:
Hello again. Got the idea of emailing some pics to my wife and trying to create a tabblo on her computer. Same result. She has Microsoft xp, browser is IE 7. Here's a linkhttp://www.tabblo.com/studio/stories/edit/1699873/
John
John98 said at 2:51 p.m. on Feb 5, 2009:
OK, last try today was to download Firefox 2.0 and try to make a tabblo. I DID get an Edit toolbar, hooray. and then went back to an old unfinished tabblo to work on it. However cannot Add photos. The Add photo button does not work for me using Firefox. Sigh.
Ericf said at 4:19 p.m. on Feb 5, 2009:
Firefox 2 is MANY revisions ago...the latest version of FF is 3.0.6. I'm sorry you're still experiencing these issues and it could be days before the fix is in. I appreciate to continued effort! Try FF3 and let me know if you're still having issues.

Thanks!
John98 said at 7:27 p.m. on Feb 8, 2009:
I downloaded FF3, all the edit buttons worked and I was able to finish my tabblo. Thanx for your suggestion.
Ericf said at 8:23 a.m. on Feb 12, 2009:
I'm sorry you've got to change browsers to continue using Tabblo. I'm doing all I can to push our fixes through and appreciate your patience.
 
html for tabblo badge created by Pkeener on Jan 27, 2009:
Pkeener said at 8:45 a.m. on Jan 27, 2009:
mornin Eric
I cant get the tabblo badge to work on mySpace page. i can do an individual one, but not the one that flashes all of mine. I did it for my blogger and it worked last year. suggestions?
Ned said at 9:16 a.m. on Jan 27, 2009:
I believe it's because Myspace doesn't allow Javascript pasted into your pages.
Pkeener said at 9:27 a.m. on Jan 27, 2009:
Hey Ned! That makes sense. Myspace is very hard to set up and work with grrrrr

thank you so much for getting back to me so quickly! Have a great day!
Ericf said at 9:27 a.m. on Jan 27, 2009:
What HE said.
 
Title created by Pkeener on Jan 22, 2009:
Pkeener said at 9:17 a.m. on Jan 22, 2009:
I can't change the title in 2 different browsers, Safari and Firefox. It won't allow me to change the MY TABBLO title! I can't finish!
Lifequest22 said at 10:43 a.m. on Jan 22, 2009:
I think other people are having the same problem. That's why there have been so many tabbloe titled "My Tablo." and this from regulars.
Ericf said at 12:40 p.m. on Jan 22, 2009:
Yep, I know a lot of people can't edit the title. We've already got a report written and it's being looked at. Sorry for the inconvenience.
Pkeener said at 5:36 p.m. on Jan 22, 2009:
Eric!!! Please fix it so I can finish my tabblo. I can't bear to title it MY TABBLO> ;)
Lifequest22 said at 7:03 p.m. on Jan 22, 2009:
DITTO.
Ned said at 6:43 a.m. on Jan 23, 2009:
Hey everyone, so sorry! This is fixed now. We need to create a new award for the dev team for when they break something this big!
AdSR said at 7:21 a.m. on Jan 23, 2009:
Yes, it works! Thanks for the fix.

There is still a small problem though: If you change the style during edit, title editing stops working (at least in FF 3.0.5). The workaround is to move away from the edit page and come back to it through a link (I haven't tried reloading). This problem existed before the latest issue as well.
Pkeener said at 8:11 a.m. on Jan 23, 2009:
Ned! thank you! well, i already made my tabblo with a text box, but i can edit it now.

YOU GUYS ROCK!!!!!!
 
CFENTERS created by Andre. on Jan 20, 2009:
Andre. said at 11:43 p.m. on Jan 20, 2009:
Wherever I've tried 2 move my photos to right or left , they centered themselves. Thank you
Andre. said at 11:49 p.m. on Jan 20, 2009:
Lets get strait. Anyone ?
Andre. said at 11:51 p.m. on Jan 20, 2009:
Obama my mama
Pkeener said at 12:28 a.m. on Jan 21, 2009:
Obama is NOT yr mama

yes this happens 2 me 2
Andre. said at 7:48 a.m. on Jan 21, 2009:
Unfortunately...LOL
Andre. said at 7:59 a.m. on Jan 21, 2009:
And now while trying 2 administer one of my groups I keep getting this:

Secure Connection Failed

www.tabblo.com uses an invalid security certificate.

The certificate is only valid for store.tabblo.com

(Error code: ssl_error_bad_cert_domain)

Firefox 3.0.5
ConnieL said at 9:54 a.m. on Jan 21, 2009:
I rec'd the exact message when trying to 'go back', had to click on it from list of recent viewed. I also have Firefox 3.0.5.
Ericf said at 5:09 p.m. on Jan 21, 2009:
We've identified the issue and will be implementing a fix soon. Check back in the morning and I'll have a status update for you all. Thanks for being patient with this issue.
Lifequest22 said at 5:39 p.m. on Jan 21, 2009:
I'm not getting the security error anymore. Yeah--sounds like it's fixed. Thanks, Eric.
 
Security Certificates created by Lifequest22 on Jan 18, 2009:
Lifequest22 said at 11:26 a.m. on Jan 18, 2009:
Eric--I keep getting Security Certificate errors on tabblo. And I've been getting them on 3 different computers--using Explorer 7. Have XP and Vista. And I'm not getting the messages on other sites.
YorkJodi said at 11:38 a.m. on Jan 18, 2009:
For the first time in months I tried to make a tabblo last weekend...
After I'd push "upload photos"... it would get to "Upload 4%" and then I'd get an 2 error messages...

An error occurred. Please try your upload again. (3/404)

An error occurred. Please try again. (:3)

I finally deleted the whole process and started over... but never finished the tabblo because of all the problems I was having... keeping the photos where I wanted them, the size & layout etc...

Finally just deleted the whole tab... Very frustrating...

I can see I'm not the only one with troubles... I'm using Firefox and Windows XL...
Lifequest22 said at 12:25 p.m. on Jan 18, 2009:
Is anyone else getting the security certificate error messages. This just started yesterday.
L810th said at 4:56 p.m. on Jan 18, 2009:
This has been happening to me for two days now and I thought at first that someone was working on it. I was able to get around it by using a short cut e.g http://www.tabblo.com/studio/view/ or by going back a page. I tried deleting the TABBLO cookie several times in case that had been corrupted, but to no avail. I also notice that the "back to Tabblo" button used to bring me back to the editable tabblo instead of the viewing Tabblo, so I suspect that this is one and the same path errors. Mike.
L810th said at 6:36 p.m. on Jan 18, 2009:
..see my tabblo above.
[Solved this issue with the following URL: https://store.tabblo.com/studio/......... Keep an eye on the address bar that it does not change to the offending address www.tabblo.com. Not sure if this is an official address or a hijacking, but WHOIS TABBLO.com link is here:http://www.whois.net/whois_new.cgi?d=tabblo.com&tld;=com. I hope this is of some help with this issue.
L810th said at 6:32 p.m. on Jan 18, 2009:
Just found the offending Path: If you click on the TABBLO logo( Top LH corner ) to go to the home page, the URL changes back to the www.tabblo.com and so the cycle of errors resumes. Create a shortcut on the tool/side bar or bookmark the URL as in comment two and that should solve it until the links are corrected.]
Ericf said at 12:29 p.m. on Jan 20, 2009:
We're looking into this.
Ericf said at 1:01 p.m. on Jan 20, 2009:
Should be resolved today.
Lifequest22 said at 3:02 p.m. on Jan 20, 2009:
Thanks Eric. don't whip the engineers too much.. just enough to get it fixed. Then maybe they can give us a Search Engine.

http://www.youtube.com/watch?v=gUnXygYSoxA
L810th said at 4:26 p.m. on Jan 21, 2009:
Thank You Eric! All links are working fine now. Give the team a day off now for their fine work. Mike.
Lifequest22 said at 1:07 p.m. on Jan 22, 2009:
No Mike--they can't have the day off. They have to fix the title bug today.
 
Making a Tabblo created by Spilly0901 on Jan 12, 2009:
Spilly0901 said at 9:52 a.m. on Jan 12, 2009:
I see others are making Tabblo's, but I can't seem to finish one. I can upload, work on one a bit, then the editing tools disappear after an edit and I cannot get them back.

It's been awhile since I've had something to add, so maybe I'm just not "up to date".
Ericf said at 8:41 a.m. on Jan 13, 2009:
Thanks for posting Spilly.

If this is happening to you I would appreciate if you could:

Send me a screenshot or two of the event if possible. Send those along with information such as operating system, browser type/version and an explanation of what happened when the event occurred. I know this is a lot to ask but we're simply not able to reproduce this problem and it's not happening for everyone, so any info might help. You can send that information to eric.foster@hp.com.

I'll keep working on this. Thanks!
Heritageofjapan said at 7:14 p.m. on Jan 22, 2009:
Everyday I go in and try to make a tabblo, sometimes the same one over and over again. Each time the same thing keeps happening. I can't edit the title text, can't move other textboxes, can't bin things, can't adjust size of images or pan. And of course, the toolbar keeps disappearing so I can't work with the tabblos anyway. I get out, and try to get back in to re-edit the tabblos, but I come back to a "frozen" tabblo without toolbars to which I can't edit a thing. Eric I've already sent you my screenshot, pages browser details Windows IE, XP. I've noticed some others with the same PCs and browsers having the same trouble. But it's been weeks and I haven't been able to complete any tabblos. It probably only happens to tabblos with multiple images though?
 
Contest created by Lifequest22 on Jan 9, 2009:
Lifequest22 said at 11:05 a.m. on Jan 9, 2009:
Eric--How do we know when there is a contest. Is it announced on the main Tabblo page. Is there a group. I'm so confused in Tampa.
Ericf said at 11:33 a.m. on Jan 9, 2009:
Currently the only way is to belong to the Weekly Contest Group. I've been a tad disappointed in the level of participation...perhaps it's because it's not been seen. I would hate to make it ToD just to get the word out...so I'll need to work on a way to better advertise the contest.

Thanks for letting me know that it was hard to find.
Mginfl said at 11:51 a.m. on Jan 9, 2009:
I can't find a group named the Weekly Contest group. Is it the Weekly Challenge group?
 
Search and URL links created by Thebeautifullife on Dec 24, 2008:
Thebeautifullife said at 12:22 p.m. on Dec 24, 2008:
Hi...I am wondering if we have a "search" bar anywhere that I overlooked on the main site (or on pages) where a visitor can input a tag OR a user-name and then be directed to said user's profile and/or do we have a url we can give out to family that takes them to our Tabblo page listing all our Tabblo's?
Also--
I also used to use a "badge" on my old blog, but when currently looking for how to make a badge I don't see it...do we still have that?

Thank you. Sorry if I am just overlooking this...but I looked! :))
Kelly "thebeautifullife" user
Ericf said at 9:17 a.m. on Dec 30, 2008:
Search, ah yes. There was indeed a search and very well may be again. I just need to glare at the appropriate engineer a little harder. Short answer is: I'm pushing for it...hard.

The blog badging is still there as a link on your "MyPage."

http://www.tabblo.com/studio/view/blogbadge
 
Link bug created by AdSR on Dec 20, 2008:
AdSR said at 4:19 p.m. on Dec 20, 2008:
The "Back to tabblo" link in the individual photo page brings the tabblo editing page instead of just the tabblo. I don't think that's correct.
Ericf said at 8:13 a.m. on Dec 22, 2008:
Still happening for you?
AdSR said at 9:00 a.m. on Dec 22, 2008:
Not anymore. Thanks!
 
A suggestion... created by Cruising on Dec 19, 2008:
Cruising said at 11:47 a.m. on Dec 19, 2008:
FYI - I do NOT work for Tabblo - but know this will help.

When reporting problems, share with Tabblo

* your operating system (e.g. windows xp, windows vista, MAC Leopard etc...)
* browser (e.g. firefox 3.1, IE7, Safari 3.1 etc...)
* a link to your tabblo

It will probably help them figure out what is going on. They test on "their browsers" and the "browsers they plan to support". But then there is the rest of us working with our real browsers.

For those on Mac Leopard... the latest 10.5.6 update did some weird stuff to Safari. Getting several unexpected behaviors with Gmail, Smugmug ... so that could be it too.
 
When will help arrive ? created by Chaitiamma on Dec 19, 2008:
Chaitiamma said at 11:26 a.m. on Dec 19, 2008:
Help !!! Took me 3 days and I still cannot finish my tab. !!!
Eddie said at 11:34 a.m. on Dec 19, 2008:
Hi. I'm Eddie -- I work at Tabblo. Can you describe the issue you're having? It seems like a lot of people are having a hard time. You can reply here or to my email: fun@hp.com or abrams@tabblo.com. Thanks!
Chaitiamma said at 11:39 a.m. on Dec 19, 2008:
Hi Eddie,

Thanks for the swift reply. My problem is just like what Pam described below and I cannot locate the Tool Bars. Thanks again.
Eddie said at 11:45 a.m. on Dec 19, 2008:
Hello. So it sounds like you're saying that you go to edit a tabblo, but you do not see the toolbars across the bottom of the screen? Is that correct? If so, what browser are you on, and when did the toolbars last work correctly for you? Thanks in advance, -eddie
Chaitiamma said at 11:54 a.m. on Dec 19, 2008:
Hi Eddie,

I can do the uploading but when I try to add more photos from the 'Photo Bars', it just kept loading and loading till never ends. And after I switched off and reopened the tab again, there's no 'Tool Bars' after I clicked on the edit mode.

Hope you can understand what I am trying to tell you. LOL....... Thanks.
Eddie said at 12:57 p.m. on Dec 19, 2008:
What browser are you working with?
Chaitiamma said at 11:13 a.m. on Dec 20, 2008:
Hi Eddie,

Sorry I went to sleep after the last message, 11.39 am you time is almost 3.00am my time.

To answer to your question, I am using Window XP, Mozilla Firefox, IE7.
 
The same issue created by Cowgirl on Dec 18, 2008:
Cowgirl said at 11:51 p.m. on Dec 18, 2008:
The same down here in Texas ..... Helpppppppppppp
Eddie said at 11:35 a.m. on Dec 19, 2008:
Hello. My name is Ed -- I work at Tabblo. What issue are you having exactly? I'm trying to track down recent problems. Thanks! -Eddie (abrams@tabblo.com)
Lifequest22 said at 1:37 p.m. on Dec 19, 2008:
I'm using IE 7 on a pc- Windows XP. Same types of problems. Have to continuously refresh when moving pics within the new tabblo. and when i add more pics the toolbar doesn't show up until I refresh.
Eddie said at 2:36 p.m. on Dec 19, 2008:
When you say the 'toolbar', are you referring to the grey rectangle on the left side of any photo you hover, that has a few icons that let you e.g. pan and zoom, set effects, rotate, etc?
Lifequest22 said at 7:57 p.m. on Dec 20, 2008:
I'm referring to the grey tools at the bottom--tools, photos, layouts, etc.
 
idividual tools on each photo created by Pkeener on Dec 17, 2008:
Pkeener said at 5:50 p.m. on Dec 17, 2008:
Eric I can't make a tabblo to save my life. I have been working and re making the same tabblo over and over, becuase i can't get the photos to stay in place. I have to constantly refresh and then when I add an image from the photo bar, it just keeps loading and loading and loading. What is it? I have the same problem on mt mac as well as a PC using the latest Firefox(updated today, infact) and Safari. HEEEEELLLPPPPPP!!!!!!
Ericf said at 9:45 a.m. on Dec 18, 2008:
Continuing to look into this.
Eddie said at 11:37 a.m. on Dec 19, 2008:
Hello Pkeener. I'm Eddie -- I work at Tabblo. You say that something goes wrong when you add photos from your photo tab in the bottom toolbar. I am not having that problem, so I am wondering if you can give me a bit more precise examples of how I can reproduce your problem. Thank you in advance! -- Eddie (abrams@tabblo.com)
 
Extra page added with Tabblo banner and barcode created by Akessell on Dec 16, 2008:
Akessell said at 7:12 p.m. on Dec 16, 2008:
Just noticed in the .pdf of my 9.5x8" photobook that Tabblo added an extra page at the end of the book. The page is blank on the front and has the Tabblo banner and a barcode on the back. This won't actually be printed in my book, right?
Ericf said at 8:42 a.m. on Dec 17, 2008:
Yes, each book has a barcode, along with an identifying number, printed on the last page.
Flash said at 8:44 a.m. on Dec 17, 2008:
Absolutely, tabblo will add their logo and barcode to a page they add at the back of the book. Bummer eh? My book also came with a mis-aligned cover, missing page, duplicate page. Other than that it was perfect.
-Flash
Ericf said at 9:11 a.m. on Dec 17, 2008:
Flash, I'm sorry I didn't hear back from you regarding those problems. If I don't hear about a problem there's nothing I can do about it...so speak up!

=)

Eric Foster
HP/Tabblo Support Staff
Flash said at 9:33 a.m. on Dec 17, 2008:
Hey Eric, I sent an 'contact message' yesterday via the tabblo contact page. I mentioned there how irritating it is to not have a phone number or mailing address. I would love to send tabblo the book so they can see I'm not full of hot air. BTW all three copies of the book shared the aforementioned issues, except one, it was missing four pages!
Ericf said at 9:41 a.m. on Dec 17, 2008:
Flash, I'm answering that particular note this morning. I certainly don't think you're full of hot air and if there's a problem with ANYTHING you received it's important to report it. If I remember correctly you weren't charged for those books so I'll take a look at the updated book in your account. If those are fine I'll go ahead and get replacements out to you. Can you do me a favor and send me the order number for the books you've received that had issues?

Thanks,

Eric Foster
HP/Tabblo Support Staff
 
Continued 1 year later: Safe area outline not visible created by Akessell on Dec 16, 2008:
Akessell said at 6:59 p.m. on Dec 16, 2008:
Hi. I really love the design flexibility Tabblo affords, but I have some important questions, basically the same questions Kennis Koldewyn had on Dec 26, 2007:

"I'm putting together a 9.5x8" book with pictures that fill the pages, and having some idea of where the "safe area" is would be a big help. I get the impression from the diagram at the top of the tabblo editing web page that the safe area for the book page being edited should be visible as a pink outline, but I don't see one. Is there some way to turn on that option so the safe area outline is visible directly on the page being edited?"
AND
"It occurs to me that I don't know which grid size (coarse, medium or fine) you're referring to when you mention that important content should be two grid squares away from the edge."

I do not see a pink line indicating the safe area, either (I am using Safari 3.2.1 and Firefox 3.0.4). Should there be one? Do we still need to keep 2 grid squares away from the edge to be safe? And if so, how do we know how far that is? (The option to change grid lines (which I can't see anyway) from coarse to med to fine is nowhere to be found in either of my browsers.)

Now when I view a pdf of my photobook, the entire page (straight up to all 4 edges) is visible. Does this mean the entire page is safe?

Finally, do we need to worry about keeping a safe area from the binding? In other words, will the (even/odd) pages lose a bit from the (right/left) inside edge because it will be buried in the binding? Or does Tabblo already take this into account in the tabblo editing web page (so everything we can see there will be safe from the inside binding?

Thanks so much!
Ericf said at 11:50 a.m. on Dec 17, 2008:
Until we restore the grid the best reference to how your book will look is to view the PDF. If you look at the PDF you will notice that we take the binding edge into account when creating the pages. Sorry for the inconvenience and I'll keep the thread updated as we progress.
Akessell said at 2:50 p.m. on Dec 17, 2008:
Thanks, Eric. Just to confirm then, according to my pdf there is no unsafe area, and I should trust the pdf? I'm worried because although it looks great in the pdf, when I "View" my photobook on the tabblo website, huge parts of the pages along the edges are missing. But I should ignore that and trust the pdf? Thanks!
Ericf said at 9:55 a.m. on Dec 18, 2008:
I've looked at both, the Tabblo of your book (in edit mode) and the PDF of your book. If you're happy with the spacing in between some of your photos then I think it's fine. Of course, if you find any problems once you receive the book make sure to let me know.
 
Access denied to TOD created by LostAbroad on Dec 16, 2008:
LostAbroad said at 1:48 p.m. on Dec 16, 2008:
Hi dear Tabblo Doctors,

see my latest tabblo TOD, please. What s wrong?
Is the TOD tabblo not public for all?

thanks for your help again
Heli
Hollyridger said at 1:55 p.m. on Dec 16, 2008:
I had the same problem, Heli. Obviously there is something wrong because the creator of the TOD has not made any tabblos, according to his 'bio'.
Ericf said at 2:33 p.m. on Dec 16, 2008:
ToD should be restored now. I've glared appropriately at those responsible and they fixed it! Thanks for being patient.
LostAbroad said at 12:08 a.m. on Dec 17, 2008:
Thanks, Eric. I confirm that now able to see the latest TOD. However, no history, not the one from the day before. Could you please, use your magic and let me see that one, too.

Enjoy the day
Heli
LostAbroad said at 3:49 p.m. on Dec 17, 2008:
Eric,
you know that there is no history TODs? I only can see now 2 last ones. Will it be like the new beginning?

hugs,
Heli
Ericf said at 9:58 a.m. on Dec 18, 2008:
That's the word I'm getting. I'll do my best to add a history manually. I think the loss was unexpected and I apologize for the inconvenience.
Ericf said at 2:10 p.m. on Dec 18, 2008:
ToD is fixed!
LostAbroad said at 4:21 p.m. on Dec 18, 2008:
Thanks Eric


Heli
very proud of my 1st ever TOD :DDD (... want to learn more and get more tod...)
 
Still missing your Toolbar? created by Ericf on Dec 15, 2008:
Ericf said at 1:22 p.m. on Dec 15, 2008:
A few of you mentioned that Toolbars were disappearing. Is that still happening for some of you? I know the grid visibility issues are still occurring, but not sure about the toolbar since I can't seem to replicate it.

Thanks!
LostAbroad said at 1:28 p.m. on Dec 16, 2008:
Eric, yesterday night when I created my last ones the toolbar worked quite well. Still I need to refresh often but managed to do all.

thanks,
Heli
JuDeck said at 8:30 p.m. on Dec 18, 2008:
My last tabblo took three attempts to make because the tool bar kept playing hide and seek with me. Finally had a good 30 mins of it sticking around but I still didnt finish the tabblo off the way I would have liked because I must of scared it off again. A-yup, still a problem. sigh
 
Numbering problem created by AdSR on Dec 12, 2008:
AdSR said at 5:07 p.m. on Dec 12, 2008:
I noticed a problem that hasn't been fixed for some time now. Go to this page:
http://www.tabblo.com/studio/groups/directory?letter=T
It says "2 of 4 Pages", but it should be "1 of 3 Pages" really.

Similar problem happens in my photos page (starts at 26). I could have missed other places.
Ned said at 6:04 p.m. on Dec 12, 2008:
Thanks for the report. It should actually be "1 of 4 pages", and it will be fixed some time on Monday, if not sooner.
AdSR said at 4:07 a.m. on Dec 15, 2008:
It's kinda better now but not quite - the "Last >>" link at the bottom of the page shows runaway JavaScript code.
Ned said at 8:51 a.m. on Dec 15, 2008:
D"oh, or should I say D'oh, since the problem was a mix up between a double- and single-quote. The fix will be on the site in a day or two...
 
Recent Issues. created by Ericf on Dec 9, 2008:
Ericf said at 8:08 a.m. on Dec 9, 2008:
Good Morning, I can see there have been some issues and I'm looking into them now.
Ericf said at 8:51 a.m. on Dec 9, 2008:
I've found most of the issues described when using Internet Explorer. Refreshing has helped, but there's obviously something going on so we're looking into it. I didn't experience any of the problems during my brief test while using Firefox.

For those of you that have mentioned "No Tools," I'm not able to reproduced that on IE7 or Firefox 3.0.4, which browsers are you using?

Is anyone still experiencing the refresh issue mentioned? I didn't see any of that while experimenting.
Pkeener said at 9:33 a.m. on Dec 9, 2008:
Eric, I have the issues on Safari (mac) and when I switch over to Firefox, it was better for the text, but still had major uploading and refresh problems. I have updated my Firefox, btw. just last week.
 
Local language? created by AdSR on Dec 9, 2008:
AdSR said at 4:30 a.m. on Dec 9, 2008:
Probably not the most important issue right now, but I just noticed that dates for tabblos and comments started appearing in my mother tongue rather than English. Is this a glitch or are you guys going international? :)
Ericf said at 10:40 a.m. on Dec 9, 2008:
Can you please send me a link to the Tabblos you've noticed the changes on and what language is your "mother tongue?"
AdSR said at 11:18 a.m. on Dec 9, 2008:
I think this happens when you have preferred content language in the browser set to something other than "en", e.g. "pl-PL" (my case). Then just go to any tabblo with comments (or, say, recent tabblos) to see that.
Ericf said at 11:21 a.m. on Dec 9, 2008:
Well, we're trying some things out. I was just curious what language it was. =)
LostAbroad said at 1:45 p.m. on Dec 18, 2008:
Looks just so funny to see the months in Finnish when all the rest here is mostly in English... but no big deal... :)))

Heli
 
no tools created by Cowgirl on Dec 8, 2008:
Cowgirl said at 8:19 p.m. on Dec 8, 2008:
Iam sad !!!!!!!!! cant be creative and i want to make some books for gifts... Please ,,,, work fast .... Thanks Bobbie
Lifequest22 said at 8:22 p.m. on Dec 8, 2008:
I don't think anyone is home. Try refreshiing Bobi
Pkeener said at 8:46 p.m. on Dec 8, 2008:
yes, my last tabblo took 4 hours to make for the very same reason. refresh on every single move. i wanted to lay down some text on my Ground Zero and I finally gvae up
Ericf said at 8:52 a.m. on Dec 9, 2008:
reporting on this above. =)
 
Date created by Lifequest22 on Dec 8, 2008:
Lifequest22 said at 6:06 p.m. on Dec 8, 2008:
Eric---

I noticed that when I create a Tabblo it is dated when I created it. However, if I need to work on it for any period of time, when I do post it, the date is not the day I actually posted. I started a tabblo yesterday but didn't post until today. But it is showing up as though I posted on Dec. 7 instead of today--
Dec 8. This is very misleading. I think that the date should be the day it is actually posted public or by invites.

The Tabblo ends up buried rather than at the beginning of the new tabblos. Is there anyway you can change that or do you have any suggestions.

Thanks.
Pkeener said at 8:47 p.m. on Dec 8, 2008:
Linda, it's always been like that. So if you take a few days, it does get buried. Sometimes i even remake it or make a variation of it.
 
No tools ?? created by LostAbroad on Dec 8, 2008:
LostAbroad said at 5:36 p.m. on Dec 8, 2008:
I hoped to create a tabblo and managed to download all pics nicely and smoothly but then... no tools at all !! What s the problem?

Heli
Lifequest22 said at 5:59 p.m. on Dec 8, 2008:
I am having that problem too, Heli. You have to refresh everytime. It takes for ever to make a tabblo that has a larger number of photos. Very frustrating.
Ericf said at 8:53 a.m. on Dec 9, 2008:
Responding to this issue above. =)
 
Refresh created by Lifequest22 on Dec 8, 2008:
Lifequest22 said at 4:59 p.m. on Dec 8, 2008:
ERIC--I'm making a tabblo and every time i add a photo or move or resize, I have to refresh. It's really frustrating.
Ericf said at 8:54 a.m. on Dec 9, 2008:
I love my name in Caps...it's almost like having my name in lights! Check above for coverage of this! =)
Lifequest22 said at 10:38 a.m. on Dec 11, 2008:
You're a star on Tabblo, Eric.
 
Grrrrrrrrrr created by Lifequest22 on Dec 7, 2008:
Lifequest22 said at 9:28 p.m. on Dec 7, 2008:
Trying to make a Tabblo and having lots of problems. Pics disappeared and then NO tools. Is anyone else haveing a problem.
Ericf said at 8:53 a.m. on Dec 9, 2008:
Scroll up for the discussion! =)
 
Search Box created by Lifequest22 on Dec 2, 2008:
Lifequest22 said at 5:12 p.m. on Dec 2, 2008:
Eric---Yes--back to the search box. How is it progressing?
Pattymaryclare said at 5:32 p.m. on Dec 2, 2008:
I'm not sure if this was done by Tabblo exec. but it seems now if I send a URL of just one tab I've created to friend/family, they say they can now just page thru all of them. When we had the searchbar that was only possible if they knew our user identity. Just interested to know if you folks at Tabblo exec. did, in fact, allow that in lieu of the searchbar? Thanks ~ PMC
Ericf said at 10:04 a.m. on Dec 3, 2008:
I wish you guys knew how much I push for search functionality! I hazard to bring this up but we're working on something right now that may be a unique method of finding people and content on Tabblo. It's not a normal search box, but it's quite interesting and certainly a novel concept that we're working on. It's something we're investigating and I'll keep you updated.
Pattymaryclare said at 10:39 a.m. on Dec 3, 2008:
Thanks so much Eric for the update on search bar. Glad to hear and thanks!! for your continued efforts to return any kind of search mechanism!.. Could you answer my question above tho' regarding a sort of 'open browse' ability once I've given out one Tabblo URL....did you guys allow guest visitors to see all one user's work in lieu of the searchbar? I would tell a person they'd only be able to view that one and they said back 'nope, I'm paging thru them now'......thx Patty
Lifequest22 said at 1:22 p.m. on Dec 3, 2008:
Eric--sounds interesting. Looking forward to the "not so normal search engine. "

Patty- I think guests could always look through all tabblos but could not comment unless they registered.
Pattymaryclare said at 1:50 p.m. on Dec 3, 2008:
Ah c'est ca! Linda....(tho some did say they could only see the one I sent. Likely didn't figure out the upper right hand corner 'next' thingie...or may have hit a 'private only' tab next. Thax for clearing that up! Hope we get our new 'searchbar' for Christmas present. ho ho ho! pmc out
Ericf said at 10:20 a.m. on Dec 5, 2008:
No, we didn't change how URL's work.
 
Digest notifications daily created by ConnieL on Dec 2, 2008:
ConnieL said at 3:51 p.m. on Dec 2, 2008:
What has happened to the Digest notifications? This really helps keep up with my circle...I miss it.
ConnieL said at 10:37 p.m. on Dec 7, 2008:
Still wondering about the Digest notification daily.
 
Text box created by JuDeck on Nov 18, 2008:
JuDeck said at 3:45 p.m. on Nov 18, 2008:
Hello Tabblo....something funny has happened to the text box. When I drag one over, fill it in with some text, the ending area that is required is much greater than what is actually needed. Example, in the past, for me to put in two lines of text, I would make the text box size wide enough for two lines to fit in and maybe 3 or 4 medium grids in vertical length. Now to get the same results from 2 lines I need to extend the vertical length much more than 4 medium grids. It makes for much more empty space than whats really needed. Thanks for checkin.
Lifequest22 said at 4:12 p.m. on Nov 18, 2008:
jude--thanks for posting that. I'm having the same issue.
Ericf said at 10:20 a.m. on Nov 19, 2008:
Nice find. Thanks...we're working on this.
Ericf said at 1:58 p.m. on Dec 2, 2008:
We've resolved this and should be implementing the fix this week! Thanks for being patient.
Lifequest22 said at 2:02 p.m. on Dec 2, 2008:
Thanks Eric.
JuDeck said at 2:02 p.m. on Dec 2, 2008:
Thanks Eric! I'll look forward to the fix in my next Tabblo.
 
email created by Lifequest22 on Nov 17, 2008:
Lifequest22 said at 6:36 p.m. on Nov 17, 2008:
Hey--is the tabblo email system down. Haven't recieved an email from tabblo since early today. HELP
Lifequest22 said at 7:44 p.m. on Nov 17, 2008:
Others aren't getting their emails so i guess no one will look at this.
Andre. said at 11:43 p.m. on Nov 17, 2008:
I'm looking at this!:)
Ericf said at 9:04 a.m. on Nov 18, 2008:
I'm looking into it now.
Pkeener said at 9:12 a.m. on Nov 18, 2008:
here's looking at you kid. you know, i think it was a cyberspace thing. people all over denver couldn't connect, either. i mean in general.
Lifequest22 said at 10:02 a.m. on Nov 18, 2008:
All the emails started to flood in last nite around 10pm.
AdSR said at 5:01 p.m. on Nov 22, 2008:
Right now I seem to be getting notifications for only some of the comments I receive on my tabblos.
 
HELP created by Debdog on Nov 15, 2008:
Debdog said at 6:13 p.m. on Nov 15, 2008:
all of i sudden i can NOT get even a single pic to upload, i have a MAC use firefox/i aslo have safari....has something changed i am not aware of???? I am doing what i've done forever.....
I am doing things the usual way, i upload right from my desktop, and i tried from my photo files, it gets to about 76% and stops till an error message appears....HELP?????
Ericf said at 12:14 p.m. on Nov 17, 2008:
Heya Deb,

I responded to you via email.

=)

-eric
 
Weird Glitch created by Lifequest22 on Nov 12, 2008:
Lifequest22 said at 10:41 a.m. on Nov 12, 2008:
ERIC--On my nature musing tabblo the background looks black in the thumbnail but when you open it it has that funky textured background. So i tried to edit it and the background is marked as black, but it has the wrong background. And it won't change to black. What's up with that.
Lifequest22 said at 10:43 a.m. on Nov 12, 2008:
I posted it above and you can see the backgound is black.
Ericf said at 11:07 a.m. on Nov 12, 2008:
We're aware of this issue and we've got an engineer working on it. Thanks!
Lifequest22 said at 11:30 a.m. on Nov 12, 2008:
Thanks, Eric.
Lifequest22 said at 9:28 a.m. on Nov 13, 2008:
Hey guys--I see you fixed my tab. Thanks.
 
Uploader Issues created by Ericf on Oct 29, 2008:
Ericf said at 2:07 p.m. on Oct 29, 2008:
We're aware that many of you are experiencing issues with the upload functionality. We're working on the problem as I type this and it should be resolved as soon as possible.

We appreciate your patience while we work.

Thanks,

Eric Foster
HP/Tabblo Support Staff
 
old floating tool box ... can i have it back, please! created by UrbanParadoxes on Oct 27, 2008:
UrbanParadoxes said at 3:47 p.m. on Oct 27, 2008:
okay ... so i have been away for awhile ... come back to a whole new tool box, all i can say is "ugh!" how can i (if i can) get the old floating tool box back again? enough to make me leave all over again.

help PLEASE!
Ericf said at 3:53 p.m. on Oct 27, 2008:
I think you're the only person on the planet who preferred the old tool set. I'm sorry (happy?) to say it won't be back. I encourage you to become familiar with the new tools as I think you'll find them more appropriate. What, may I ask, did you like about the old toolset that you aren't finding in the new one?
UrbanParadoxes said at 4:16 p.m. on Oct 27, 2008:
while i didn't particularly like the "squirrelliness" of the old tool box, I did like that I could (1) reduce it's size and (2) get it out of the way when i needed too (especially when working with several photos). personally, i think that the new tool box is poorly placed, taking up too much of the bottom of the screen ... why not give us the option to place to drag it and/or place vertically at the side? further, i liked the ease of playing with different frame and background colors ... now the "customize" dialog box is on top of the photos (at least for me), plus first i have to g to style and then "customize" ... why can't we just have a "customize" box similar to the old tool bar "colors"?

lastly, having to go to the "advanced" to change grid is a bit much, why not allow for grid change in the "layout" or "style" box? maybe this is a firefox issue, but the "fine" grid will not show up for me when i am making a tabblo.

thanks for allowing me to sound off, eric
YorkJodi said at 5:34 p.m. on Oct 27, 2008:
If you click on the tab at the top of the tool box (tools, photos, layout etc) it will go down into the bottom of the screen and only be the size of the bottom tool bar on firefox... This may help with that problem... (then click it again to make it larger).

Click "customize a style" on the far left under the style names to change colors of any part of the style or lettering...

Good Luck...
UrbanParadoxes said at 5:39 p.m. on Oct 27, 2008:
i have no problem using it, i just don't like it
 
How can I know when was the last time a member visited TABBLO? created by S_erez on Oct 27, 2008:
S_erez said at 2:00 p.m. on Oct 27, 2008:
I have a number of people in my circle who I am not sure are visiting this site any more.
Any one has any idea how I can check when was the last time a member visited this site so I can remove old members from my circle?
Erez.
 
Search by tag not working created by AdSR on Oct 21, 2008:
AdSR said at 5:10 a.m. on Oct 21, 2008:
It seems that searching by tag is broken. There should be a few dozen tabblos under this link:
http://www.tabblo.com/studio/stories/bytag/mpl
There is none.

Looks like you have a really bad season, so many things broken at the same time...
Lifequest22 said at 10:42 a.m. on Oct 21, 2008:
The Tags haven't worked for months. You can't add your own tags. And since there is no search engine, why bother.

Please fix the search engine. It should be an integral part of a site. Nearly every site now a days has a search function. What was wrong with the old one. If it ain't broke, guys, don't fix it.
AdSR said at 11:35 a.m. on Oct 21, 2008:
FYI, I had no problem adding tags to my newest tabblo - they are there.
Lifequest22 said at 11:56 a.m. on Oct 21, 2008:
Yes, I can add tags too. But as I STATED above, I can't add tags from the "My Tags Option." And even though i have tags, what good do they do in tabblo when you can't search by tags.
Pattymaryclare said at 8:07 p.m. on Oct 21, 2008:
Linda.... 'what was wrong with the old search engine'? The reason the old one is gone is because HP and Google/Picasa (why we have no download button anymore from Picasa) parted ways i.e. license agreement ran out???? some 6 months ago. Secondly, as to 'tags' and/or searching OUTSIDE TABBLO, one can still Google anyone's User Idenity and it will return hits on your actual tabs and any tabs you may have comment on! .... I PRETTY SURE ANYWAY...*If you were talking only about within Tabblo site tags only, then my apolgies....Patty
 
ERROR ERROR created by Lifequest22 on Oct 20, 2008:
Lifequest22 said at 10:13 p.m. on Oct 20, 2008:
Again--the stack overflow issue. This Time it says "Stack overflow at line 456."

Is anybody working on this problem. It freezes Explorer and I have to do the old "End Task. If i have anyother window tabs open, of course i loose all that.

Eric or Ned--Can you please tell us what the problem is and why it can't be corrected.
Pattymaryclare said at 10:30 p.m. on Oct 20, 2008:
YES SAME TO ME IRONICALLY, AS I WAS TRYING TO WRITE 'DISCUSS' A THREAD REGARDING.......NO NOTIFICATIONS ( I POLLED A FEW OF THE USUALS NONE HAD BEEN NOTIFIED ....THE VIEWS/COMMENTS ALL SEEN THRU A 'GROUP'

I DO HAVE SAMPLE OF AT LEAST 4 REPLIES ATTESTING TO THE NON-NOTIFICATION AND YES!!! I WAS SO DISGUSTED THAT I GOT THE STACK OVERFLOW JUST SHUT 'ER DOWN YET AGAIN! SO MANY QUESTIONS - SO FEW ANSWERS......PMC
PeterAJP said at 10:35 p.m. on Oct 20, 2008:
Can one of you two provide a screen shot of the error if this is not the same as the one in the "ERROR ERROR" tabblo in this group? Thanks, -peter
PeterAJP said at 10:36 p.m. on Oct 20, 2008:
Can one of you two provide a screen shot of the error if this is not the same as the one in the "ERROR ERROR" tabblo in this group? Thanks, -peter
Pattymaryclare said at 10:46 p.m. on Oct 20, 2008:
Peter.....Linda provided one last May and the tabblo is up above you there entitled ' ERROR ERROR'!! ( THERE'S A FEW POSTS DOWN BELOW TO SAME EFFECT) IT'S THE very same problem and seems to happen only if you decide to change a previously typed part of your msg or scroll up! hope that helps! pmc
Pattymaryclare said at 10:50 p.m. on Oct 20, 2008:
p.s cannot take a screenshot of NOBODY BEING NOTIFIED... lol (sorry couldnt resist!) REALLY IT IS THE VERY SAME PROBLEM = ALWAYS HAS BEEN NOT ONLY THAT IN MY CASE, you cannoy 'x' out the error msg, 'x' out of tabblo page or site, EVERY TIME IHAVE TO CTRL, ALT , DELETE! tho' program is still running!?!?
Lifequest22 said at 11:07 p.m. on Oct 20, 2008:
Ok Peter. There you go. Hot off the press screen shot especially for you. Thanks for your quick response.

PS--hope you won't hold it against me that the Rays won.
PeterAJP said at 11:17 p.m. on Oct 20, 2008:
How could I? The sox weren't hitting. Sad way to end a great season.
Whodat54321 said at 12:16 a.m. on Oct 21, 2008:
i think this may be why the problem occurs...

what's happening, i think, is that the scroll back function is NOT using a set piece of memory and is instead reproducing itself ad-infinitum when you scroll back and forth instead of reuse the memory it has allocated. a common high level programming fault. In single processor operating systems (xp) it will cause a stack overflow. in multiprocessor ones, an out of memory fault, as vista and like os' have a non-executable memory area to prevent that. my best guesses so far. i'll see if i can find a way to capture the memory usage from performance analyzer in windows
Whodat54321 said at 12:17 a.m. on Oct 21, 2008:
I'm posting that analysis in hopes tabblo exec will note and/or for other more techie type tabbloer's that are on the site and over at developer.tabblo.com, and will work with what we've found and help rewrite the code a little. as to difficulty, well, it depends what got 'built' on top of what. that's always a problem with a work in progress... we'll see.
Ericf said at 8:52 a.m. on Oct 28, 2008:
We've made some changes and I'm curious if anyone is still getting overflow errors.
Lifequest22 said at 10:09 p.m. on Oct 28, 2008:
Eric--I tested the messages and posting here and when i scrolled I didn't get the ERROR ERROR---Yay!!!!!!!!!!!!!
 
can't change title of new tabblos created by Sue1290 on Oct 17, 2008:
Sue1290 said at 7:47 p.m. on Oct 17, 2008:
i am a long time user.all of a sudden i can't change the "my new tabblo" title place holder on new tabblos.when i click on the title field,it appears to highlight but i can't type in the new title.any suggestions?
jim
Pkeener said at 8:15 p.m. on Oct 17, 2008:
you know, i saw that gerard had the same problem on his lastest.
Pattymaryclare said at 9:06 p.m. on Oct 17, 2008:
happened to me too a couple few tiimes in past tabs....VERY FRUSTRATING indeed! (have notice a few others just coming out announced as 'my tabblo' as well...today/yesterday. Hmnnn. (good thing I'm not in the tabblo state of mind lately ....happens once in awhile to me - just too many to keep tract of mine an others...lol ) Good luck Sue! pmc
YorkJodi said at 9:45 a.m. on Oct 18, 2008:
I've not made a tabblo in about 5 days... so don't know if this is a recent, new problem with tabblo...

But in the past when that happened to me (or any problem) I "Refresh" the page and then I can do it... refreshing seems to get you back... your work to that point is not lost...
Ned said at 10:28 a.m. on Oct 18, 2008:
Sorry about that everyone. I think I fixed it, let me know if you encounter any other infelicities...
Pkeener said at 9:00 a.m. on Oct 20, 2008:
thank you, Ned. Have a great day
 
YAY!!!! THE GROUP 'FEATURE' BUTTON HAS FINALLY BEEN FIXED! THANKS TABBLO GUYS! created by Pattymaryclare on Oct 15, 2008:
Pattymaryclare said at 6:11 p.m. on Oct 15, 2008:
Yes all you group managers who've been asking ,they DID IT!.....Feature star button is working again.. (now we're just 'waitin' on a searchbar friend' (sorry Mick J.... lol haha)

pls pretty pls can we all have a SEARCH BAR back in place for our family and friends? IF YOU CAN DO THIS ....YOU CAN DO ANYTHING :-}

'help ever hurt never' PMC
 
safari user created by Whodat54321 on Oct 12, 2008:
Whodat54321 said at 12:02 a.m. on Oct 12, 2008:
Notice in Safari 3.1.2 (latest release for PC), the tools are on the other side of the page, which differs from IE 7 and 8, but the tools are lightning fast and pics and tools work very well in this browser. Would recommend this browser if Internet Explorer has issues in the creation of a tabblo. Will see what chrome, opera, and mozilla/seamonkey do as well.
 
Choosing created by Bethe27 on Oct 11, 2008:
Bethe27 said at 7:25 p.m. on Oct 11, 2008:
In the group 'PSP - Paint Shop Pro group' I am not able to change the featured tabblo! Thank you
Pattymaryclare said at 9:13 p.m. on Oct 11, 2008:
Hey Beth it's been going on for quite awhile....just read all the forum posts down below you here .... they havent yet fixed that and i havent heard anything or seen on here an answer as to when......all groups are in same boat ! sorry but read on. Patty
Bethe27 said at 9:40 p.m. on Oct 11, 2008:
Okey Dokey Patty Thanks for the info!! :-)
 
Choosing created by Bethe27 on Oct 11, 2008:
Bethe27 said at 7:25 p.m. on Oct 11, 2008:
In the group 'PSP - Paint Shop Pro group' I am not able to change the featured tabblo! Thank you
 
Resolution problems again created by AdSR on Oct 7, 2008:
AdSR said at 5:09 a.m. on Oct 7, 2008:
Hi, please see the tabblo I just added, "Cats by Dawn". If you look at the closeup on right bottom, you'll see that the image is quite sharp. The same portion of the picture in the big one is slightly blurred. They are about the same scale.

I used four instances of the same photo (dragged from toolbox).
 
Feature tabblo not working created by William44 on Oct 3, 2008:
William44 said at 10:26 a.m. on Oct 3, 2008:
In the group PICTURES YOU ENJOY TAKING, the star button to feature a tabblo isn't working. This is the 3rd time that I'm writing to advise the "powers that be" about this problem.
Ericf said at 12:45 p.m. on Oct 3, 2008:
Yes, we're aware of this issue and will have it resolved soon. Thanks!
William44 said at 12:44 a.m. on Oct 8, 2008:
Hi Eric... I hope by soon you meant within a few days. I still can't feature any tabblos yet.
 
another ongoing 'boondoggle'.....USER TO USER MSG. FUNCTION created by Pattymaryclare on Sep 30, 2008:
Pattymaryclare said at 5:10 p.m. on Sep 30, 2008:
IT IS KEEPING ONLY SPORADIC 'SENT' MSGS YOU COULD SAY SEND 3 OUT TO SAME USER IN ONE DAY AND MAYBE ONE STAYS IN 'SENT' or just totally missing one you sent to another user...sometimes whole day(s) are not appearing in there. -= very weird...been happening intermittently for quite some time now. ONLY OUTBOUND NOT INBOX... pmc
Ericf said at 9:15 a.m. on Oct 1, 2008:
Good Morning Patty,

I"ve send a bunch of test messages and they're all appearing in my "Sent" box. Can you illustrate your issue by reproducing it with me? Let me know when you're done and I'll check your "Sent" box.
 
monday created by Debdog on Sep 29, 2008:
Debdog said at 10:45 a.m. on Sep 29, 2008:
okay, trying tomake a tab, picked layfine fine, borderless six, went to strtch pic, it is huge,and the whole page is huge, and pic dropped waaaaaaayyyy down...cant even find the edge to make it small, page jitters when i try to move it, have to delete it and try again
Ericf said at 11:44 a.m. on Sep 29, 2008:
Deb, I'm not able to replicate the problem you're describing. Does it happen consistently for you? I'll check your Tabblos to see it I can see the specific issue.
Ericf said at 11:46 a.m. on Sep 29, 2008:
What's the title of the Tabblo you're seeing this on?
Pattymaryclare said at 1:01 p.m. on Sep 29, 2008:
Debs ....those issues have happened to me several times in the past....just had to 'start all over again'....(yup couldnt even find a teeny tiny edge of pic to resize! - they just seem to jump down way down and then 'gone' somehwere....jumping bean pics! lol ) Good luck and glad eric's on it but for me, i just 'shut down' tabblo until i'm over the 'aggravation'' (always seems to happen in fine grid tho.

Another question Eric, why so often in a user to user msg do we get this 'STACK OVERFLOW AT LINE ???" MSG and the whole page cannot be shut down w/o soft reboot and msg of course doesnt go - lost forever and have to re-type,,,,,,,what does stack overflow MEAN?!
Debdog said at 1:33 p.m. on Sep 29, 2008:
ERic, it happened numerous times trying to makes the tab "pics from a stariwell"
Debdog said at 1:34 p.m. on Sep 29, 2008:
Eric, it happened numerous times with my "scenes from a stairwell tab"
Debdog said at 1:38 p.m. on Sep 29, 2008:
also when i was making 'reflections on car door...the images would not stay put, or the whole page or one image would be HUGE and you could not find the "garbage can" to get it back in you photo strip to try again, OR i'd switch the grid, and BLANK PAGE GONE! the whle tab except the color background....see how many times i deleted those tabs :) thanks
I also TRIED to make one called "meet the queen" which i deleted MULTIPLE times and never posted due to same probs THANKS for you response ;)
Ericf said at 3:41 p.m. on Sep 29, 2008:
I'm looking into this Deb. Please let me know if you encounter these issues again. Patty, the stack overflow issue is something that's being looked into as well...it would be most helpful if, when it happens, to send me an email with a screenshot and your browser information so I can forward it to our engineers.
 
unwanted tabblo arranging created by Debdog on Sep 27, 2008:
Debdog said at 4:26 p.m. on Sep 27, 2008:
i missed whatwever happened fri, but past few times trying to make a tab ,thy would not stay put, and when i put it on borderlesss 6 layout, fine mode, i kept getting all tabbloops, and a HUGE blank page with NO pics...had to keep deleting and starting over.....i have firefox and a mac. thanks
Ericf said at 9:23 a.m. on Sep 29, 2008:
We updated a few things on Friday and it has apparently impacted the order of Tabblos in groups. We're looking into why this happened and what we can do to fix it.
 
HELP HELP!!! WE'RE ALL FINDING A BIG ICKY YUCKY 'GROUP' BUG......HELP! LOL created by Pattymaryclare on Sep 27, 2008:
Pattymaryclare said at 1:24 p.m. on Sep 27, 2008:
PLS SEE 'TOPICS IN THE GROUP of William's ''Pictures You Enjoy Taking' as a perfect example of what is NOT being addressed here in thi s forum. Thank you for your 'speedy extermination' of same Ned Eric Antiono ANYONE! lol haha pmc out
 
ALSO IN GROUPS...I CANNOT 'SHARE WITH' A GROUP I JOINED ONLY created by Pattymaryclare on Sep 25, 2008:
Pattymaryclare said at 6:29 p.m. on Sep 25, 2008:
LAST DAY OR TWO....LIKE THE 'ENGLISH BAY' LATEST TAB OF MINE....BC, CANADA...IT DIDN'T 'SHOW' as newest in group even tho i suspect those groups saw it.....used to show up IMMDIATELY when you found a new group for a particular tab......hmnnnn (just my 2 cents worth...pmc)
Andre. said at 7:29 p.m. on Sep 25, 2008:
I have trouble with at least one of my groups – “Cities” I get emails about people posting there, but I don’t see anything actually posted. Also the order of tabblos had changed. That’s no biggie, but I’m having trouble with» “Feature” function. It just won’t work. I’m using Firefox 3.0.1
Thanks
Pattymaryclare said at 1:43 p.m. on Sep 27, 2008:
IE or Mozilla firefox Andre......mades no diff....the groups and their line-up oldest to newest (i.e. you CAN see them if yu go to very END of all tabs in your group! as for 'featured' NOW THAT HAS TO BE FIXED. I very much enjoy being able to feature new tabs added to my groups! C'MON TABBLO GUYS....WE'RE WAITIN' on a response here - at least tell us you're 'AWARE OF THE ISSUES' OK? OK! THX!!!!!!!
 
Viewing In Groups created by Maz2001 on Sep 25, 2008:
Maz2001 said at 12:16 p.m. on Sep 25, 2008:
I know I am going slightly blind, but I cannot find where to change the viewing in groups photos from oldest first to newest first. Somewhere in the last few days this changed and I do not know why. Thanks
Lifequest22 said at 12:45 p.m. on Sep 25, 2008:
Jane--mine is still at the top next to "My Tabblos" on my page.
Lifequest22 said at 12:46 p.m. on Sep 25, 2008:
Under messages.
Maz2001 said at 2:06 p.m. on Sep 25, 2008:
That works for My Tabblos, but I am talking about all of the groups I belong to. When I go to a group the tabblos are now showing the oldest on the main page of the group. I have to go to the last tabblo of the group in order to see the newest submitted.
Lifequest22 said at 2:58 p.m. on Sep 25, 2008:
I noticed that too-when i receive an invitation and click on it i couldn't find the tabblo which seemed strange since they were new. I think it's a tabblo engineering glitch.
Hollyridger said at 3:34 p.m. on Sep 25, 2008:
I, too, have come across this apparent glitch. Sometimes it is possible to click on "more" until you reach the end of the Group where the new tabblo I am trying to open is located. This does not always work, however. I hope that this is fixed soon.
Pattymaryclare said at 6:35 p.m. on Sep 25, 2008:
OH NOW HAVING READ ALL THRU YOU'VE JUST ANSWERD MY OWN PROBLEM....IT SHOULD BE NEWEST NOT OLDEST............HOW BIZARRE!?!.. NO WONDER I COULDN'T SEE (THEREFORE A COUPLE OF TIMES I ADDED TWICE! JUST TO CHECK - NOPE NOT THERE!) so ........our newest 'shared' go to 'end of the line' HARDLY WORTH SHARING THEN IS IT IF NOONE SEES IT......ANTOHER tablooops! (c'mon tabbguyz get your tools together lol haha!) ~ pmc
 
views created by Lifequest22 on Sep 24, 2008:
Lifequest22 said at 11:33 a.m. on Sep 24, 2008:
Hey there tabblo people--My newest tabblo says it has had 0 views. What's up with that. The log show no views. I noticed Eduardo's Maquine tabblo had 0 views earlier and then it switched back to the correct # of views.
Pkeener said at 10:50 p.m. on Sep 25, 2008:
mine have done that a couple times. wots up?
 
Glad to see you again. created by Andre. on Sep 20, 2008:
Andre. said at 10:18 p.m. on Sep 20, 2008:
Hi guys

Glad to see you again. Scared me to death. Hope you’re all right.
All the best. Say HI to HP
Love you all.
Ned said at 4:52 p.m. on Sep 21, 2008:
Thanks, Andre! How's the family?
Andre. said at 5:07 p.m. on Sep 21, 2008:
No problemo. Thank you Ned. Since I found Tabblo I’ve decided I don’t need one. Please stay on-line as much as you can otherwise I’ll get married for the 4th time
Pkeener said at 8:52 p.m. on Sep 21, 2008:
L O L!!! I was freaked out, too, but i moved and i thought it was my connectivity!

Hey Andre, we can get married on tabblo-land and live in our own houses. that would be fun. Make little tabblo children together.
Andre. said at 8:57 p.m. on Sep 21, 2008:
LOOOOOOOOOOOOOOOOOL!!!!!!!!!!
Pkeener said at 9:39 p.m. on Sep 21, 2008:
Sounds like a match made in heaven!
Lifequest22 said at 9:53 p.m. on Sep 21, 2008:
PAMMIE--you've lost your ever lovin' mind. Again. Besides--he's already living with the lovely Kesha.
Andre. said at 10:48 p.m. on Sep 21, 2008:
LOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL
Pkeener said at 11:42 p.m. on Sep 21, 2008:
Hey, Linda! Isnt it leap year? i thought I got the chance to propse? Oh well, Andre and I can still live our virtual lives in harmony on Tabblow. See you both onPulp Fiction. Luv Hunny bunny
Andre. said at 11:58 p.m. on Sep 22, 2008:
O boy, Where are all tabs? I guess it don’t even matter. Eric, how’re you? Say “HI” to the sense of humor.
Andre. said at 7:37 a.m. on Sep 23, 2008:
Pam, I DO..LOL
Pkeener said at 10:51 p.m. on Sep 25, 2008:
Andre, are you packed? lets start a tabblo group on getting hitched!
Lifequest22 said at 11:32 p.m. on Sep 25, 2008:
I'm packed--Are we going to Vegas. I think one of those Elvis Chapels would be ideal. I'l take the pics and make the wedding tabblo for you too tabblo birds.
Pkeener said at 12:10 a.m. on Sep 26, 2008:
oh, Linda, that would be super. What a great wedding gift.
 
Picasa 3 created by Lifequest22 on Sep 11, 2008:
Lifequest22 said at 9:55 p.m. on Sep 11, 2008:
ERIC--I just downloaded the new Picasa 3 and it clearly has a button for uploading to Tabblo; however, it doesn't seem to work. Are they going to ever be synchronized.?
Ericf said at 8:57 a.m. on Sep 12, 2008:
No, we stopped supporting Picasa some time ago. Perhaps when you updated it imported your button data from the older version of Picasa. Feel free to delete the button.
 
printing 4 x 6 photos created by Lilybean2005 on Sep 7, 2008:
Lilybean2005 said at 6:19 p.m. on Sep 7, 2008:
I'm trying to print a simple 4 x 6 photo onto 4 x 6 photo paper from flickr to my photosmart c5280. every time i try to print, the printer grabs the paper from the 8 x 10 tray. what can i do?
Hollyridger said at 7:21 p.m. on Sep 7, 2008:
When this happened to me I simply put the paper 4" x 6" in the 8" x 10" tray, in the top right hand corner, told the printer what size photo I wanted to print and bingo, it worked!
Lilybean2005 said at 3:52 a.m. on Sep 8, 2008:
Thanks! I wish it worked for me--when I tried it, the printer driver displays a paper mismatch. I tried selecting both 4x6 and 8x10 trays, and neither would print.
Hollyridger said at 9:18 a.m. on Sep 8, 2008:
Oh dear! I am so sorry this did not work for you. I have an HP printer, by the way.
Ericf said at 8:58 a.m. on Sep 9, 2008:
It sounds like your problem is with the hardware rather than Tabblo.com. I recommend starting with the HP online help center.

http://h10025.www1.hp.com/ewfrf/wc/product?product=3204464&lc;=en&cc;=us&dlc;=en&submit.y;=10&sub...

If you can't find what you're looking for on this page then click the "Contact HP" link on the bottom of the linked page.
Lilybean2005 said at 10:49 p.m. on Sep 17, 2008:
Thanks, all, for the help. I'm really angry and frustrated right now with HP/Tabblo. I contacted the HP help center to resolve this issue. I talked to two HP reps over the coursse of several hours, and even escalated this to a tech support manager. No one at HP has even heard of Tabblo and couldn't be convinced that it was an HP company. I eventually talked to a (somewhat) sympathetic manager, but she maintained that Tabblo was an outside company and they didn't have the resources to support it. So where do I turn? I posted to the Flickr forum, and was told that that was inappropriate--ok, fine. I posted here and got advice to contact HP, which makes sense, then I contact HP and they tell me it's not their problem. I'm pretty certain by now that there's some conflict between Tabblo's software and the HP driver and find it pretty hard to believe no one at HP has heard of this issue. But there remains this tempting little option on Flickr that says "print at home with HP," which leads me right to Tabblo. Where to turn?
Ericf said at 11:05 a.m. on Sep 18, 2008:
Firstly, Tabblo is owned by HP and we're located inside of one of the larger east coast HP facilities.

Tabblo has nothing to do with which tray your printer pulls paper from so I don't think the resolution lies on my end but perhaps I'm not fully understanding your issue.

How are you trying to print out photos? Are you saving them to your computer and then trying to print? Are you trying to print individual photos or are you trying to print out a Tabblo of many photos? Does everything work as anticipated with the exception of the paper being pulled from the wrong tray?

There is no Tabblo "software" that could conflict with your printer drivers because Tabblo is completely web based and doesn't interact with your printer in any way, so I'm a bit confused.
Lilybean2005 said at 1:30 p.m. on Sep 18, 2008:
I know Tabblo is owned by HP--the HP tech support people didn't. Once I said I was trying to print from a web-based application called Tabblo, they said that was a third party product and refused to assist me.
How could this be a hardware issue when every other application prints correctly to the 4 x 6 tray? Once HP determined that I could, in fact, print from other apps correctly and there was no hardware problem, they refused to help me further and said the problem lies squarely with the Tabblo interface.
Here's what I'm doing: Above my selected photo from my Flickr page, I select "prints and more." From there, I have the option to send for photos from HP, or "print at home from HP." I select "print at home from HP," which takes me to www.tabblo.com/partners/flickr/prints. Next page says "print on (inches)" and gives me some radio buttons. I select the 4 x 6 button and the photo tray from the following page. Page then confirms "4 x 6 prints, printing on 4 x 6 paper." I select that, having matched all of my settings, and...my printer tells me it's out of paper--it always wants to pull from that main tray, even though my settings are for the 4 x 6 tray.
Lifequest22 said at 11:17 p.m. on Oct 20, 2008:
Wow--this was an interesting problem. Did it ever get resolved.
Lilybean2005 said at 3:25 p.m. on Jan 13, 2009:
This problem never was resolved. Flickr still includes the "print at home with HP" option, but it doesn't work. Has ANYONE ever been able to print a 4x6 photo from Flickr onto an HP printer (Mac OS) following this path?
Lifequest22 said at 4:22 p.m. on Jan 13, 2009:
I never try to print from any sites. I always download, save to my computer and print from picasa or photoshop.
 
viewing my cicrle created by Cowgirl on Sep 4, 2008:
Cowgirl said at 11:18 p.m. on Sep 4, 2008:
viewing my cicrle doesnt seem like the same format .old tabblos are popping
up and it seems iam missing them when they are posted . Thanks
 
tabblo keeps going to EDIT when i view my own TABBLO slide show mode, or "best fit for my scree" created by Debdog on Aug 28, 2008:
Debdog said at 12:48 a.m. on Aug 28, 2008:
I was also disappointed to find out "slide show" only means a film strip size????? Or am i doing something wrong?
Welshchick said at 3:36 a.m. on Aug 28, 2008:
I'm with Deb and Linda Eric~ The search feature would be great! I've noticed that when leaving comments on people's tabblos the screen goes hazy and freezes up...that's a new problem I haven't encountered before~ All in all though, I am "over the moon" with all of the new features~ Thanks for working on that Search feature~ I adore Tabblo! Rhonda P.S. The Edit thing that Deb mentions in her comment title is happening to me also~ Thank you!
Ericf said at 9:03 a.m. on Sep 3, 2008:
Deb, I'm not able to reproduce it in IE or Firefox. Is it happening to one or ALL of your tabblos? Can you send me a message here with the name of the Tabblo in question? The Slide show should show your photos one at a time in the center of the screen. All of the photos in the tabblo are displayed along the bottom of the screen and you can jump to any one you want by clicking on it.
 
Search Function created by Lifequest22 on Aug 26, 2008:
Lifequest22 said at 3:40 p.m. on Aug 26, 2008:
It has been quite sometime since we were promised a new search feature.

Ericf said at 9:41 a.m. on Apr 14, 2008:
"Search will be back soon! I miss it too!"

It's be 4 months and not a word. Seems like it would be simple to put the search function back. When i look for someone who is not in my circle it's maddening trying to find them if they don't have a recent tabblo posted.
Ericf said at 4:19 p.m. on Aug 26, 2008:
It has been a while. Let me knock on a few doors to see what this status is.
Pkeener said at 12:58 p.m. on Aug 27, 2008:
my family and friends would really like to be able to search for my tabblos. And I would like to find others without going through a laborius process. With all the technology and money backing Tabblo, why is this taking so long?
OTMBOOKSTORE said at 2:55 p.m. on Aug 27, 2008:
I feel the Search function is a MUST HAVE!
YorkJodi said at 3:51 p.m. on Aug 27, 2008:
I agree with Linda, Pam & OTM... It would be nice to be able to search for a certain photo too... say "Golden Gate Bridge" or "Malaysia"... as well as searching for people and their tabblos.

BTW... It's been 4 months since I reported my notification issue... and it's still not fixed either... :(
Debdog said at 12:45 a.m. on Aug 28, 2008:
i don't know why stack overflow...i just do not try to correct my typos in an email,seems to happen the most then.
Debdog said at 12:46 a.m. on Aug 28, 2008:
i too will be happy to have search back.
Andre. said at 8:45 a.m. on Aug 28, 2008:
I miss that Search thing too. A LOT
Ericf said at 8:57 a.m. on Sep 3, 2008:
FYI - I'm still knocking on doors.
Lifequest22 said at 9:56 a.m. on Sep 3, 2008:
Thanks, Eric.
Ericf said at 10:59 a.m. on Sep 9, 2008:
Ok, here's the scoop I've gathered. Our engineering resources are allocated over several Tabblo projects. Developing a new search functionality would require those resources, which are committed to other areas. That's not to say that it won't happen, because I believe it will, but only when we can afford to do it right.

I've been pushing this engineering team for a while for search and we've opted not to put a cheap knock off that returned google results, we want to do it right. So please bear with us...if it was an easy task it would have been done a long time ago, if only to shut me up!

Thanks for your patience.
Lifequest22 said at 9:50 p.m. on Sep 11, 2008:
thanks for the update eric.
Whodat54321 said at 11:33 p.m. on Sep 30, 2008:
HAIVNG READ FINALLY ALL THE 'LATEST EDITION' ISSUES...I've decided to finally voice my 2 cents worth for all tabblo community and executive members.

Eric, I, for one, am curious as to why you could not integrate a simple google search bar into the web page to access or search tabblo.com content, which is how some web-savvy tabblo users do now.

It would be a very simple matter to integrate this into the HTML code, and take pressure off the engineers to develop other plug-ins, perhaps including offline tools for those on dialup speed connections or those with bandwith limitations/caps from their ISP's.

One reason for this, I suspect, is that there may be an issue of patents or such related to the relationship between hp and google. Ending of support for Picasa about the same time as the loss of the search box is what led me to come up with that.

On the IE7 stack overflow issues, it's my belief this is part of a known incompatibility with IE7, but Microsoft is unlikely to create a fix, as IE8 is approaching release. (Full disclosure, I'm an IE8 Beta tester). I am well aware that stack overflows are a way computers get hacked into, and that should have been ringing alarm bells at HP, if their systems were affected, or the security of the site's users would be potentially affected.

Please contact me, Eric if you have any questions ... I'd be glad to help the tabblo team and all the community as a whole.
 
This forum has stack overflow problems too created by Lifequest22 on Aug 26, 2008:
Lifequest22 said at 3:14 p.m. on Aug 26, 2008:
Stack Overflow errors are mainly caused by humans. When we mention humans we mean computer technicians or computer programmers. Stack Overflow occurs when a program runs low on a specific type of memory. The memory is called the stack, and it's used to store information for the program. he problem is that the stack has only so much room and a sloppy or damaged program can use up that room quickly. When that happens, the microprocessor must take over and rescue the program, lest it bring down the entire computer system. The microprocessor steps in by halting the program and issuing a "stack overflow" error message. The application will stop and either start the program or get a more up to date version of it that does not cause Stack Overflow errors.
Lifequest22 said at 3:22 p.m. on Aug 26, 2008:
The most common cause of stack overflows is excessively deep or infinite recursion. Languages, like Scheme, which implement tail-call optimization allow infinite recursion of a specific sort — tail recursion — to occur without stack overflow. This works because tail-recursion calls do not take up additional stack space.[3]


[edit] Very large stack variables
The other major cause of a stack overflow results from an attempt to allocate more memory on the stack than will fit. This is usually the result of creating local array variables that are far too large. For this reason arrays larger than a few kilobytes should be allocated dynamically instead of as a local variable.[4]

Stack overflows are made worse by anything that reduces the effective stack size of a given program. For example, the same program being run without multiple threads might work fine, but as soon as multi-threading is enabled the program will crash. This is because most programs with threads have less stack space per thread than a program with no threading support. Similarly, people new to kernel development are usually discouraged from using recursive algorithms or large stack buffers.[5][6]
Wopmusic said at 7:38 p.m. on Aug 27, 2008:
stack overflow sucks! i don't know as much about the tech. side of it as lifequest does, but i do know that it has ruined many of my messages and stuck-up my computer so i had to shut everything down. what a pain and what a weak link in an otherwise fine system, i love tabblo.
Lifequest22 said at 10:02 p.m. on Aug 27, 2008:
Franko--I love tabblo too, and I don't know that much either about the tech side. I just did a search on the problem and pasted it here, hoping that maybe it would help the tabblo engineers since they can't seem to find out what the problem is. LOL. I do know from what i read that it's in the programing side. And it's ridiculous that after all this time they can't figure it out. It's really frustrating when it freezes the program. And I discovered that if i try to scroll here on this forum when writing a Message, it will freeze my program. Maybe they need a new message posting program. One that will work. And one that is easier to delete messages in the in box. It takes forever when i delete just one message. Ok, I'm off my soapbox now.
 
Title for my Tabblo disappeared created by Donnybrook on Aug 22, 2008:
Donnybrook said at 10:07 a.m. on Aug 22, 2008:
My title box for my Tabblo disappeared and I can't get it back. Now my Tabblo has no title. How can I fix this?
Ericf said at 9:03 a.m. on Aug 25, 2008:
This isn't an easy thing to do. I did it by left clicking and dragging my mouse over the tabblo (while in edit mode) and I could see the title text box that way...a simple double click will then bring it up.

I'll work on making that one easier, thanks for the question.
Donnybrook said at 6:15 a.m. on Aug 28, 2008:
Thanks for the help. My title is back up.
 
Disappointing resolution created by Hollyridger on Aug 18, 2008:
Hollyridger said at 11:28 p.m. on Aug 18, 2008:
This evening I downloaded a couple of photographs to make a tabblo but I was very disappointed with the result. Both original photographs are extremely sharp so much so that on one of them you can see the individual feathers on the heron's neck. The uploaded versions are soft and look as if they are out of focus. I have left the tabblo in Private mode until I hear from you to tell me that there has been a change at Tabblo or I am doing something wrong. This is the first time I have noticed this problem. Thank you for looking into this matter.
Pkeener said at 11:32 p.m. on Aug 18, 2008:
Noreen! I noticed the same thing today and I just spent 2 hours re-editing the photos I tried to make a tabblo earlier with. I thought it was my new editing program!
Hollyridger said at 11:45 p.m. on Aug 20, 2008:
Hi Pam, well I am glad someone else noticed. I am disappointed that no-one from Tabblo has responded. Despite ticking the box "email when someone posts to this topic" I did not know that you had posted a comment until a few minutes ago when I went in to see what was happening. I wonder what is going on.
Ericf said at 1:23 p.m. on Aug 21, 2008:
I tried uploading photos from several different machines using several different browsers and I'm not seeing a lower quality image. Is this still happening for you both?
Hollyridger said at 12:38 a.m. on Aug 23, 2008:
Eric, did you receive my email? I sent you a copy of a new tabblo using the same photos as in the original and they were much better, i am happy to say.
Pkeener said at 1:37 a.m. on Aug 23, 2008:
my problem was resolved as well. thanks e
Ericf said at 9:04 a.m. on Aug 25, 2008:
I did Holly thanks. Good to know Pam. =)
 
SERVER ERROR or PROBLEM COMMUNICATING WITH SERVER message created by Heritageofjapan on Aug 14, 2008:
Heritageofjapan said at 7:32 a.m. on Aug 14, 2008:
After creating my tabblo http://www.tabblo.com/studio/stories/view/1573980/ I tried to get the HTML code for my blog which is when I got the pop up "Server error and problem communicating with server...you may have lost some of your tabblo" and when I went back to the tabblo the tabblo was messed up text re-aligned and a few images disappeared. When I re-did the whole tabblo saved it again and went back to get the html code, each time the same message popped up, and I CAN'T GET THE HTML CODE at all. It's missing in parts and the page won't let me copy it. How can this be fixed? I am stuck with a tabblo that I can't post on my blog or website.
Ericf said at 10:35 a.m. on Aug 14, 2008:
You've found a bug that we're fixing now. Check back in the next day or so and you should find it working. Thanks for pointing it out to us.
Heritageofjapan said at 8:32 p.m. on Aug 14, 2008:
A big thanks, that was so impressive your quick response.

Digitally grateful...
 
Upload not working...Firefox created by Cherescobar on Aug 8, 2008:
Cherescobar said at 4:51 p.m. on Aug 8, 2008:
When I want to upload multiple images on the "Other" tab it is greyed out with an X in the upper corner so the java script does not work or something. Please advise if this is a singular problem or widespread. Thanks,
Ericf said at 10:44 a.m. on Aug 11, 2008:
I would make sure you're using the latest version of Java. It sounds as if you don't have it installed. Try updating and let me know how it works out for you.
Debdog said at 10:32 a.m. on Aug 14, 2008:
Eric, i just got a mac and i am using firefox, tho safari worked too...still some trouble with the pic going all over the page...jittering..won't go where i want.. that is only the first tab i did...another one, i did on hbby's computer thru IE...and yest i wanted to edit it BIG problems to readjust pic size, would't stay still, i deleted it,,,did not like it any way. Sorry, i can't seem to correct the spelling, cursor won't let me go back
Ericf said at 10:37 a.m. on Aug 14, 2008:
Are you changing the grid Deb? If you use the 'Medium' grid setting do you have the same issues?
 
Let's see what we can do... created by Ericf on Aug 4, 2008:
Ericf said at 9:58 a.m. on Aug 4, 2008:
I've been gone for a week and it looks like you've all had some issues. Let me look into each one and I'll post on them throughout the day...but I'll need a bit of time to catch up.

Deb, you still having swap issues?
YorkJodi said at 12:52 p.m. on Aug 4, 2008:
I just attempted to upload... after waiting 10 minutes for the "choose photos" window to come up... I gave up and had to close the whole firefox tab to be able to even go to another tab... my computer was frozen...

I am going to try again... one more time... I can't imagine what could be my problem...
YorkJodi said at 12:55 p.m. on Aug 4, 2008:
Ok... ??? That time it worked ... less than 2 minutes anyway... I'll let you know how the flow & swap goes... although this is a pretty simple tab I'm making without much of that...

Deb isn't available today... if I'm correct on the dates...
YorkJodi said at 1:06 p.m. on Aug 4, 2008:
Ok... so the window opened & my file folders were shown on the left... but after choosing one... I waited 5 more minutes as it said it was "loading files" and nothing ever came up... no photos... so I finally have clicked on "other upload options" and "one file at a time" and get that window ...

AAAaaaarrrrrggggghhhhh..... :'(
YorkJodi said at 11:12 a.m. on Aug 5, 2008:
OK... FYI... ;(
The uploading problem was on my end and I've figured it out & fixed it... it is now working just fine... sorry!!!
It seems I didn't have the Java installed... I thought it was already on my computer... and when tabblo did the new upload feature, I clicked on it, accepting it, and thought it was updated or installed... but it only sent a small icon to the bottom tool bar, waiting for me to do something more... click install... and I didn't realize it.
Sorry!!
Ericf said at 11:20 a.m. on Aug 5, 2008:
Good to hear!
Pkeener said at 9:45 a.m. on Aug 6, 2008:
I have been trying to upload all morning. The upload says it's complete but the photos don't show up anywhere. I checked my photos and have tried 4 different times to make a new tabblo. the photos are nowhere?!
Pkeener said at 9:46 a.m. on Aug 6, 2008:
PS I made a tabblo last week and it uploaded fine. DO I need to add java to my mac?
Lifequest22 said at 12:36 p.m. on Aug 6, 2008:
I have no problems creating a new tabblo. My problem occurs when i'm adding photos. The message says it's creating the page but it just stalls. So i close the uploader down, but the photos don't appear. I have to then hit refresh and they show up. Has anyone else had this problem.
Pkeener said at 2:07 p.m. on Aug 6, 2008:
I have had the same problem as Linda, as I stated abouve, but I havent tried refreshing after I load the photos.
Lifequest22 said at 2:51 p.m. on Aug 6, 2008:
Hello--anybody home.
Ericf said at 4:58 p.m. on Aug 6, 2008:
Of course someone is home. Your question appeared to be directed to the masses and not directly to me. If you were directing your question to me then I would ask if you're sure you've got an updated browser, Java and Flash All three are important components to internet browsing and should be updated. Feel free to send me an email with that information. Pam, have you had any more luck?
Lifequest22 said at 5:06 p.m. on Aug 6, 2008:
I guess i don't get the point then of this forum. I thought our comments would be addressed by tabblo staff when we present a problem. considering the lack of response from staff or users, i assume this is not a problem to be concerned with by anyone. It's just the way it is. No solutions.
Lifequest22 said at 5:09 p.m. on Aug 6, 2008:
In the topic below, i addressed you eric and no response.
Pkeener said at 9:20 a.m. on Aug 7, 2008:
Eric, i check out my java and i updated it. i usually have trouble with safari and try to make my tabblos on firefox. not sure what i did, but the phots did upload on safari, and then i switched to firefox to make the tab. I had now problems with the flow and even tried a little of the overlap function. It seemed to be fine, too.

PS my java was current, but i went into preferences and changed it to the highest
Pkeener said at 9:21 a.m. on Aug 7, 2008:
typos. i had NO problems with the flow
 
Great job HP Tabblo! created by LatentE on Aug 2, 2008:
LatentE said at 1:46 a.m. on Aug 2, 2008:
I wrote out a rant about how a simple but appealing tabblo I made a long time ago, "Two Solitudes," has somehow been destroyed in my absence. But at this point I don't see any point in posting the detailed reasons for my anger. I don't think anyone at Tabblo really gives a damn anyway. The tabblo's prior gray shades had been replaced by the peach stucco background of the original style. My attempts to restore the gray failed and I don't see much point in continuing. You at Tabblo have made something that appealed to me and turned it into crap, yet it's still associated with my efforts, not yours. Thanks, that was nice of you.

But then it fits with your having removed the search function. What would a community be if people could find each other? Especially new people. Can't have that. Drop it. Luckily I can still tell people who know nothing about Tabblo to use Google and search for "tabblo" and my nick. But then you've got a thing about bots. Too much band width supposedly. So how long will the google bot be allowed to scan the site, especially when the HP people find out that it can be used to enable building of the Tabblo community? After all it's all about a web print service now. Use someone else's bandwidth.

Quit being gutless. Either drop the community, which you people seem to be trying to force away, or charge for it like Flickr does and restore the prior features.

Stop adding features that are really covers for dropping features. It's insulting.

I only happened by because I saw some old friends and I told them how to use Google to find my Tabblo stuff. Now I'm not sure how thoroughly you people have made my work look like crap. Thanks Tabblo. Your latest feature set is very effective.
Andre. said at 12:12 a.m. on Aug 5, 2008:
Well, I’d have to stand for “search” and “bots” things. I could not agree more.
Lifequest22 said at 12:30 p.m. on Aug 6, 2008:
Eric, you mentioned at one point that your engineers were working on restoring the search feature. When can we expect to see that. Thanks.
Andre. said at 2:58 a.m. on Sep 13, 2008:
Btw, I found out the background color on one of my tabbs had changed. I’m not mad about it, just to let you know, guys. Miss you, LatemtE All the best.
 
I GIVE UP created by Debdog on Aug 2, 2008:
Debdog said at 12:44 a.m. on Aug 2, 2008:
it has swappped, reflowed my tab to death............i am one click away from the delete button
AliDar said at 12:51 a.m. on Aug 2, 2008:
Wish I could help.
YorkJodi said at 5:31 p.m. on Aug 3, 2008:
I feel like all I do is complain... I've come here many times over the last few weeks to see if anyone else is having problems or is it just me... no one seemed to be complaining... so it must be me...

Finally today... I am fed up and I came to "Tabblo Issues" to complain... and see that FINALLY someone else is complaining about the same issue I have been experiencing...

The colors change, the type won't change, the pictures won't stay put, the overlap still allows flow... but now, since the new upload thing I can't even get photos uploaded...

I want to make a new tabblo... I go to "upload" in the red bar at the top of most any page... the window opens... but there is no button to "click" on... it says "choose the photos....." but there is no window or button to choose them... maybe, after several minutes of waiting a window does appear... but this used to be almost instantaneous... now we have to wait... okay I timed it and it's been 5 minutes... still no window to choose my photos from... and the only way to stop the whole process & just GIVE UP is to close the whole tab...

The same thing happened when I tried to add photos into an existing tabblo... under edit or make variation... never did get to add a photo... gave up...

Is it because it's Sunday and Tabblo is too busy?? Might be... but I don't think so as this morning when I made a tabblo... it did work but I had to wait several minutes before the window came up.

Give me back the old upload tool...

(oh... and I still get NO NOTIFICATIONS... what happened to that problem??)

Thanks... anyone who can help...
Andre. said at 8:54 p.m. on Aug 3, 2008:
I have no problems with new uploader. Works just fine for me. I simply select pictures (or drag them) and click “upload” button (top right). I’ve just tried this out of curiosity.
I was also able to overlap photos easily with Grid set to “Medium” Just to let you know. I use Firefox 2
 
I GIVE UP created by Debdog on Aug 2, 2008:
Debdog said at 12:44 a.m. on Aug 2, 2008:
it has swappped, reflowed my tab to death............i am one click away from the delete button
 
addendum created by Debdog on Aug 2, 2008:
Debdog said at 12:11 a.m. on Aug 2, 2008:
OH>>>>also, when i tell it to allow overlap, it stays in swap mode, and it keeps sayiing "reflowing" and moving my pictures all over!
 
been trying to make same tabblo several days created by Debdog on Aug 2, 2008:
Debdog said at 12:07 a.m. on Aug 2, 2008:
pictures jumping around, every time i hit edit...page grays and freezes, i log in and out , in and out,,,driving me CRAZY! i have gone too far to delete the whole tab and start over...i am using IE...is it me??
 
Active X Photo Upload created by Maz2001 on Jul 28, 2008:
Maz2001 said at 9:27 p.m. on Jul 28, 2008:
First, let me say I love Tabblo.
Now my problem. I could not upload photos until I downloaded the Active X. No problem there. But, I do not always want to make a tabblo immediately. Once I click upload, the photos are directed to a new tabblo page. If I add a photo after starting a page, the program wants to make a new tabblo page. How can I fix this????
Maz2001 said at 9:45 p.m. on Aug 4, 2008:
Okay, it took me awhile ( I am challenged in too many ways) but I got it figured out. Thanks anyway.
Lifequest22 said at 5:11 p.m. on Aug 6, 2008:
I haven't figured it out, Jane. how does it work.
Maz2001 said at 5:48 p.m. on Aug 6, 2008:
When I click on Upload, I just automatically click on Other Upload Options and go back to the old way. That gives me the option of doing a tabblo or closing.
As for the problem with adding a photo and the program wanting to make a new tabblo, that is working sporatically. The Active X just won't let you do any of it the old way. Sorry, it isn't a fix, it is just doing it slower.
Lifequest22 said at 7:27 p.m. on Aug 6, 2008:
Thanks, Jane.
 
My Groups created by YorkJodi on Jul 22, 2008:
YorkJodi said at 12:24 p.m. on Jul 22, 2008:
I cannot view "My Groups" by going to "VIEW - MY GROUPS" or by the link on my home page...
For over a week I get the "Tabbloops" message problem #UKW-43447.
I assumed it was being reported...
Lifequest22 said at 12:28 p.m. on Jul 22, 2008:
Jodi--just FYI-- i haven't had any problems viewing my groups. I haven't heard anyone else complain so don't know if it's a Tabblo issue or not. Hopefully Eric will give you some info on this.
Ericf said at 1:08 p.m. on Jul 22, 2008:
I'm checking it out now...stand by. =)
Ericf said at 2:07 p.m. on Jul 22, 2008:
Our team of crack engineers has resolved the issue...can you please confirm?
YorkJodi said at 2:46 p.m. on Jul 23, 2008:
Yaaaaaa... Thank you "team of crack engineers" & Eric... it is now working... sorry I did not see this resolution earlier... of course did not get an e-mail notify ;(
 
Upload feature is not working this morning created by YorkJodi on Jul 15, 2008:
YorkJodi said at 11:04 a.m. on Jul 15, 2008:
I am trying to upload 1 photo... only 1... and have re-started the process 4 or 5 times now... and it gets stuck on 0% and never uploads...

Is something wrong with Tabblo this morning or are too many people trying to do something at the same time??

Yesterday I introduced my sister to Tabblo and showed her how to make a tab... it was so frustrating that I'm not sure she will continue... took us forever (3 hours) to make a simple tab... the photos would not stay put... the overlap function would not stay on so every once in awhile all the photos would re-adjust and not overlap throwing them down to the bottom and we'd have to start all over.

Very frustrating... Thanks for listening... Jodi
Ericf said at 11:49 a.m. on Jul 15, 2008:
Nothing different about this morning that I know of. I've not had an issue uploading and haven't heard of any problems with the exception of this post. Has anyone else run into an issue uploading?

3 hours to make a Tabblo? It sounds like there must be something going on with the computer/browser. Any information you could give me regarding the computer and browser (OS, Browser Version, etc...) would be most helpful. If anyone else is having similar issues we want to make sure you're being addressed as well so post here!
JuDeck said at 12:21 p.m. on Jul 15, 2008:
I made a tabblo this morning and didnt run into any issues uploading pictures. I did noticed the grids didnt go back from fine to medium. Normally whenever I run into a Tabblo snag, I hit the complete as if the Tab is finished but dont publish it, then open it up again and go into edit. Seems like that action acts like a reset and I can continue finishing the Tabblo.
Lifequest22 said at 12:24 p.m. on Jul 15, 2008:
Jodi--are you clicking on the overlap function
YorkJodi said at 11:52 a.m. on Jul 16, 2008:
Yes... Linda... when working with my sister... we were clicking the overlap function... and it would work for a bit and then not work... throwing them into an unoverlap mode... we would go back & it would appear overlap was highlighted.

We would refresh the page & that helped a bit, for awhile... We finally got it posted.

As to my issue... the upload problem... I had my sis make a quick tab to see if it was a Tabblo problem overall... and she had no trouble... like you Eric... so I went back again and changed to "upload one photo at a time" and then it did work for me. Haven't tried to do anything since.

Eric... I don't know what computer my sis has but we were in Firefox...

Jude... Next time I'll try your suggestion... and publish instead of refreshing... Thanks!!

Also... for the past 3 days, when I go to "view" "my groups" I get the "Tabbloops error"... haven't reported it as the error message indicates that it generates an automatic notify to you all...

Still no notifications, Eric... on new comments on my tabblos...

Thanks!!!
Lifequest22 said at 12:00 p.m. on Jul 16, 2008:
Jodi--i do what Jude does and foud that works best.
JuDeck said at 1:32 p.m. on Jul 16, 2008:
Jodi, I dont publish the Tabblo until I'm done with it....I hit the complete button, open and edit the tabblo. On the over lap function, I've found it works best under the medium grid. The picture youre overlapping still follows grid lines and if you have it on the larger grid, more than likely you wont get the picture placed where you want it. Hope this helps. I also had the no-notification going on for a while and it ended up being a setting I had on my PC, it wasnt a Tabblo thing. I'll try to remember what I did to get that fixed and let you know.
YorkJodi said at 8:33 p.m. on Jul 16, 2008:
Thanks Linda and Jude... for your help... I'll give your suggestions a try... you are "the best"...
 
changing the layering of overlapping images created by Saulblum on Jul 2, 2008:
Saulblum said at 11:43 p.m. on Jul 2, 2008:
If I have two images that are partially overlapping, is there a way to force one on the top, or to send an image to the back? It'd be nice if, say, double-clicking on an image caused it to come to the front. It appears to have something to do with the order in which they're added to the layout, but I can't consistently get the behavior I'm looking for.

Thanks!
Lifequest22 said at 12:05 a.m. on Jul 3, 2008:
I noticed the same issue tonite.

Also, the tag function for using "your" tags doesn't work.

AND JUST A MINUTE AGO AFTER WRITING THIS TOPIC, I GOT THE INFAMOUS "STACK OVERFLOW AT LINE 345." fROZE EXPLORER, SO AFTER SHUTTING DOWN AND RESTARTING, HERE I AM AGAIN.

cOULD YOU PLEASE GIVE US AN UPDATE.

I feel like your Dissing me, by not responding to me and the others who are having this issue. Does anyone at Tabblo even read the posts more than once a month.

Thanks, I think.
Pkeener said at 12:56 a.m. on Jul 3, 2008:
I have found that making tabblos has become so difficult. It really takes the joy out of the process. Why are there so many issues now?
Ericf said at 9:46 a.m. on Jul 3, 2008:
Saul, if I'm correct the wider photo always resides in the background.

Secondly, to answer Lifequest's issue, we're working on the Stack overflow issue and I'll report on it the minute we've got a solution. We've not forgotten this issue and the problem has been assigned to an engineer who's working on a resolution. I'm sorry you feel like you've been "dissed," but I feel it would be more disrepectful to fill this forum with placations when we don't have a solution.

Please rest assured we're working on this issue.
Lifequest22 said at 1:54 p.m. on Jul 3, 2008:
Thanks, Eric. I just wanted an update. At least we know the issue is being addressed.

did you look into the tag issue.

Have a Happy 4th.
YorkJodi said at 1:52 p.m. on Jul 4, 2008:
If anyone cares... ;) ... haha... I, too, would love to be able to chose which photo is on top... sometimes it doesn't work or look right to have the computer choosing...

So IF that can be something tabblo can add as a function some day when all the issues are fixed... Yaaaaaa...
 
There's no search box? created by Akeke on Jun 25, 2008:
Akeke said at 1:47 p.m. on Jun 25, 2008:
Basic webdesign means a search box!!
Akeke said at 3:29 a.m. on Jun 27, 2008:
I acctualy found a workaround: See http://www.tabblo.com/studio/stories/view/1516342/


Since the search box is removed I discovered another way to search. I just add a tag with the "word" I am looking for and then click Tag. Tada!

Example: You are looking for Prague. Add a tag "Prague" to any Tabblo, then click the tag Prague.


.-) Åke
 
Text boxes with Firefox created by Wflorence on Jun 23, 2008:
Wflorence said at 6:26 p.m. on Jun 23, 2008:
Is anyone else having the same problem I am having. With the new editing controls, I m unable to create a text box using Firefox on a PC. I can go to IE and create and can add text in Firefox after it is already created. However, when I create a text box in Firefox, it won't work. (By create, I mean drag the text tool out to my workspace.)
Ericf said at 1:50 p.m. on Jun 24, 2008:
I've attempted to reproduce the issue without success. I'm using Firefox 2 and 3 and can move text blocks into a tabblo without an issue. Are you using the latest updated version of Firefox?

I'm aware of some issues manuevering around the text fields in Firefox, but still looking for the issue you're describing.
Wflorence said at 4:21 p.m. on Jun 24, 2008:
I've tried it with firefox 2 and now I have updated to Firefox 3 and have the same problem.
Wflorence said at 4:23 p.m. on Jun 24, 2008:
It used to work fine before you guys updated the editing controls. Does it need some setting like javascript or flash enabled?
Ericf said at 2:09 p.m. on Jun 25, 2008:
I would recommend always having the latest versions of Flash and Java for a seamless surfing experience. Try updating those and let me know how it works for you.
Wflorence said at 9:49 p.m. on Jun 25, 2008:
I tried it again and it's working now. This issue is resolved.
 
Help... Comment box on a tabblo... created by YorkJodi on Jun 23, 2008:
YorkJodi said at 3:52 p.m. on Jun 23, 2008:
I just made a tabblo... used the Peacock style... you cannot see the comments... I don't know what to do... tried changing things without changing my colors... changed to a different style using the same colors though... didn't help.

Why couldn't the comment box always be white with black letters or something??

Don't know how to solve my problem without changing the background color... feel the comments should show up since that is the Peacock color scheme...

Any ideas??
YorkJodi said at 4:27 p.m. on Jun 23, 2008:
Ok... I figured it out... SORRY!!!

I had the text & the field the same color as that is the color the text looks best in on this tabblo... but it didn't show then in the comments... so changed the color of the field to a lighter color... not as pretty but at least the text shows.

Will stick with the idea that a white comment box might be nice... so you can do whatever you like with the tabblo colors...
ConnieL said at 4:38 p.m. on Jun 23, 2008:
Jodi, can you change the text color to one that will show?
 
How do I stop notification emails? created by JeroldsSis on Jun 20, 2008:
JeroldsSis said at 3:36 p.m. on Jun 20, 2008:
In one 7 hr. window, I received 52 emails notifying me of Tabblos that have been made or added to certain groups, all from the same member. How can I stop this? I did add this person to my block list but that's only to block invites, not email notification of a tabblo being added to a certain list. As a last resort I clicked on the 'unsubscribe' part in the email to not receive notifications when something is added to that group which is not what I want to do. However, it doesn't work! Shortly after unsubscribing I got 4 more email notifications from that particular group!! And as I'm typing this I just received 5 more notifications from this same person. HELP!!
Ericf said at 3:40 p.m. on Jun 20, 2008:
Hey JeroldsSis,

Can you email me some information regarding those invitations? Perhaps even forward me one of them please? You can reach me at eric.foster@hp.com.

thanks,

Eric Foster
HP/Tabblo Support Staff
JeroldsSis said at 3:44 p.m. on Jun 20, 2008:
Just emailed you...
Ericf said at 4:01 p.m. on Jun 20, 2008:
Great! Just to recap our conversation...we're not talking about invitation which was my mistake, we're talking about notifications.

The answer is, if you choose to be notified when a new tabblo is added to a group that you belong you'll be notified when ANYONE adds a tabblo. There are no specific options to be able to exclude notification from a particular person.
JeroldsSis said at 4:13 p.m. on Jun 20, 2008:
Thanks for all the quick replies, both here and via email! Like I mentioned in my email, I belong to Flickr as well and belong to numerous groups as well. We are limited to three entries per day, per group. If you try to add more you get a little pop-up window letting you know that you've already met your limit for that day. It's a great system. Maybe we should try that here? It's a thought.
Lifequest22 said at 6:56 p.m. on Jun 23, 2008:
I also belong to flickr groups and each group has it's own rules. Some are unlimited postings and some set limits per day or by week. and it's up to the group administrator to do that or sometimes they remove photos.

One thing i noticed on tabblo is that there are groups with long gone administrators. I don;t know if flickr has the same issue. But i was wondering if Tabblo could enact some guidelines for cases of absent administrators. Like letting someone take over. When we join groups, it's always fun to see the featured tabblos. I try to change the featured tabblos on Music Madness studio by updating the more recent tabblos to be featured. Well just a thought.
 
Still getting that narrow group sharing window created by AliDar on Jun 17, 2008:
AliDar said at 6:39 p.m. on Jun 17, 2008:
I know this was mentioned someplace else before, but I couldn't find it because we no longer have the search function. I still get the narrow group sharing window when I try to share a tabblo with a group. I have to go to the groups page and then click on share tabblo with this group, and that window works fine. Also, I'm having quite the problems posting to the forms. The same problem that someone else mentioned about old text remaining in the window, and not being able to be deleted by backspacing. I gave advice to select all before using delete or clear, but that didn't work for me in here. I couldn't just select what was in the message window and the whole page was being selected. And the other problem was that after I wrote the topics name, I couldn't make the cursor go into the text window to begin typing my message. The two problems might be related. I just wrote this in a text program, so hopefully when I go back I can just open a window and copy and paste this in. Oh, and I'm using a Mac, Firefox when I make tabblos, and Safari as my default browser, so it's the one that opens when I click on a link to the forums from my email, and so it's the one I'd be using to write a response in here.
YorkJodi said at 10:21 a.m. on Jun 18, 2008:
Just in case it helps to know that Dar is NOT the only one having these problems... I am experiencing all of the same problems she mentions... PLUS my notification issues which I have reported since April 28th...

I have discovered that using the TAB key will move the cursor into the message box from the topic line...

I also use Firefox... but have a PC not a Mac...
AliDar said at 11:32 a.m. on Jun 18, 2008:
I was using that too, but it did'nt work yesterday.
Matt said at 3:06 p.m. on Jun 18, 2008:
Hi AliDar.

The problem with the group sharing window shrinking is fixed and should be fine on the site now. Sorry for the inconvenience.

-Matt
AliDar said at 3:22 p.m. on Jun 18, 2008:
Thanks Matt! I wasn't inconvenienced much, as there was a work around, but I know you guys appreciate our letting you know of the bugs, and I appreciate the efforts you are making to have things working smoothly for us all. :)
 
ERROR "OVERFLOW at line 345" created by Queenanneslace0724 on Jun 14, 2008:
Queenanneslace0724 said at 11:19 a.m. on Jun 14, 2008:
I get the above error msg sometimes- I read on a tabblo in this group that you should NOT scroll back on what you have already written in your msg.

well, IF I send more than ONE message, when i start my 2nd message, the MESSAGE BOX (where I will type my NEW message) is FULL w/ my PREVIOUS MESSAGE. so, I try to DELETE or CLEAR - nothing works - so i try to BACK SPACE to erase old msg and get

THE ABOVE ERROR MSG! It LOCKS up my computer until I do "CTRL" + "ALT" + "DELETE"... which closes out ENTIRE page.

Thanks~
Kim
queenanneslace0724
AliDar said at 6:16 p.m. on Jun 17, 2008:
Have you tried using select all from the edit menu and then then delete and clear? I've been doing that as a work around whenever I get my past messages in a new message window.
 
Great Changes created by OTMBOOKSTORE on Jun 14, 2008:
OTMBOOKSTORE said at 4:59 a.m. on Jun 14, 2008:
Tabblo Team...thanks for the changes and improvements!!!!!
 
Frustrating ... nothing is working right created by YorkJodi on Jun 8, 2008:
YorkJodi said at 12:39 p.m. on Jun 8, 2008:
What a frustrating morning... trying to make a tabblo... I've added photos twice and they don't all add... then it freezes on the add page...

The photos won't change size when I want, sometimes, and won't stay where I put them, sometimes...

The grid keeps changing back to the larger original size from the small in the middle of making a tabblo... why???

ALSO... people are disappearing from my circle... I have to add them again when I finally notice they are missing...

AND still notifications from only about 4 of my many, many subscriptions... none for when someone comments on my tabblos.

IS ANYONE THERE... DOES ANYONE CARE???
Lifequest22 said at 1:03 p.m. on Jun 8, 2008:
Jodi--About 6 months ago i wasn't getting notifications either. And after weeks it suddendly got corrected. I can identify with your frustration. There still hasn't been a word about the problems with the inbox message error.
Ericf said at 10:49 a.m. on Jun 9, 2008:
YorkJodi, I've attempted to assist you several times. It's very difficult, if not impossible, to replicate the issues you've brought up and I've not gotten responses to follow up emails I've sent.

Please feel free to use eric.foster@hp.com to contact me. Please include all the information you can regarding your OS, Browser and Version, the update status of your web applications and if possible, screenshots of the issues you're having.
 
Title missing created by JeroldsSis on Jun 7, 2008:
JeroldsSis said at 2:20 a.m. on Jun 7, 2008:
Well, I finally put together a Tabblo but when I customized it for color, etc., the title area disappeared. I can't click there to add one or anything. Help anyone?
Saulblum said at 9:36 p.m. on Jun 7, 2008:
Maybe the title color became the same as the background color? What happens if you go back to "Customize" and re-set the colors?
JeroldsSis said at 9:42 p.m. on Jun 7, 2008:
I thought it was a color issue, too. I went back to customize but no matter what I did it didn't work. I just deleted it and made a new one. I had no problem then. I have no idea what was wrong. Oh well. All is well now. LOL
 
Colors? created by JeroldsSis on Jun 6, 2008:
JeroldsSis said at 10:53 a.m. on Jun 6, 2008:
Okay, I'm making my first Tabblo since all of the changes have occured. Can we not customize the colors anymore or am I just not seeing where to pick the colors? I have NEVER used the existing template colors and ALWAYS customize the colors. Am I missing it somewhere?
JeroldsSis said at 10:56 a.m. on Jun 6, 2008:
Ooh! I found it! Hidden all the way in the corner under customize. Woo hoo! I'm excited now! lol
 
NOTIFICATIONS created by YorkJodi on Jun 6, 2008:
YorkJodi said at 7:46 a.m. on Jun 6, 2008:
I am still not getting notifications...

I don't know when new tabblos are made... have to search for them...

Most frustrating of all is that I don't know when people have commented on my tabblos... This was the feature I liked most about Tabblo (other then just seeing the world through other's eyes)...

Please... if YOU are not getting notifications... or get a few but not like you used to... Please write tabblo & tell them...

It cannot be just me!!!

Please fix this problem... oh great tabblo people... ;P
Ericf said at 11:51 a.m. on Jul 15, 2008:
We're still investigating the Notification issue you've mentioned. Testing isn't producing the results you've described but I'm convinced something odd is going on.
 
Cant make anything ! created by MichelleMc on Jun 4, 2008:
MichelleMc said at 11:51 p.m. on Jun 4, 2008:
Is anyone else having a problem making anything on the site? I try to do an online format, a book, or even a comic, and it wont load my lightbox or let me make anything.....it saves them totally blank and says not finished on my main account page, then when i go into the edit mode, nothing comes up! It wont let me do anything?? Any suggestions
Saulblum said at 10:32 a.m. on Jun 5, 2008:
Hi, have you first uploaded photos to your lightbox? When you're in edit mode, if you click on the Photos tab at the bottom, do you see the photos you've put in your lightbox?
MichelleMc said at 11:35 a.m. on Jun 5, 2008:
yes I uploaded my photos, then it went to the tabblo make page and there is nothing there, not even the edit tools or the lightbox! Its all blank just an outline of the layout, no editing tools whatsoever! ???
Ericf said at 9:04 a.m. on Jun 6, 2008:
Michelle, I think you and I have conversed before through email. Can you click the "Contact Us" link and give me some information about the browser you're using and any other seemingly pertinent information.
MichelleMc said at 4:07 p.m. on Jun 6, 2008:
sure! thanks
 
Some old problems still unresolved created by AdSR on May 31, 2008:
AdSR said at 11:10 a.m. on May 31, 2008:
The "Select groups" box in the "Share tabblo" page is very narrow. This problem has been there for some time and still persists. The actual symptom is that, for a fraction of a second it has the right size and position and then it moves to the right and becomes very narrow.

Also, there still are some focus problems - I had trouble putting cursor in the edit boxes using the mouse and had to tab in when posting this message.
YorkJodi said at 11:26 a.m. on Jun 2, 2008:
In addition... when trying to reposition photos in a tabblo, sometimes the photo you have ahold of just bounces all over the place... and it's hard to get it to land & stay in the new area you want...

AND then there is the notification issue... I am still not getting any notification when someone comments on my tabblos or when someone sends me a message to the inbox... I only get notification from about 4 of the people who are in my circle when they post new tabblos...

A couple people who were in my circle disappeared out of it... and one of the groups that I belonged to (If it makes you happy) disappeared from my groups.
Saulblum said at 6:50 p.m. on Jun 2, 2008:
I've had that same problem too, where images will jump back to their original spot after trying to move them (on Firefox on the Mac). But I haven't been able to reproduce exactly when it happens.
YorkJodi said at 9:36 a.m. on Jun 3, 2008:
I am also using Firefox... but not a Mac... The jumping back was terrible yesterday... jerking around, not landing or staying where I wanted... frustrating!!
Ericf said at 10:03 a.m. on Jun 3, 2008:
There are a few points here and I want to address them all.

I'm not able to replicate the issue you mentioned regarding selecting groups to share with. The pages displays normally for me and the field is as wide as it needs to be in FireFox and Internet Explorer.

Putting the cursor in edit boxes seems to affect Firefox users. Tabbing does work but right clicking in the text field also works for most people with those issues. This is something that we're aware of and it's queued for review.

Several of you mentioned the photos jumping around and I've noticed you're using Firefox but it's not consistent. I've not been able to reproduce this myself and I'm wondering if anyone using IE has run into this issue. There could be several things that explain this action but seeing it would help narrow down causes.
AdSR said at 11:06 a.m. on Jun 3, 2008:
@Jodi: I think what happened to that group is that Reta is having problems with her account again - she got renamed to Robot and all her tabblos (and most photos) disappeared.
ConnieL said at 10:00 a.m. on Jun 5, 2008:
I also have a narrow field for groups and have had for some time...use Firefox.
AdSR said at 4:55 p.m. on Jun 8, 2008:
One more clue about the narrow groups box: After I click OK, I get confirmation but the box stays on (it should hide, I guess).
 
Text editing on Safari created by Saulblum on May 28, 2008:
Saulblum said at 1:10 a.m. on May 28, 2008:
The text editor does not work on Safari on the Mac [3.1.1 (4525.18)]. When you double-click on a text box, all you get is a white box with the HTML source of the text, not the text-style controls.
Saulblum said at 9:14 a.m. on May 28, 2008:
Note that it does work fine on Firefox on the Mac.
Ericf said at 2:22 p.m. on May 28, 2008:
Thanks for the information!
 
New edit lost some functions. created by S_erez on May 25, 2008:
S_erez said at 1:00 p.m. on May 25, 2008:
Hi,
In the past I had the ability to change the size of teh grid and to freely lay the images on the page.
With the new edit tools I don't see where can I change the grid size to make ut much smaller and to freely lay the images so they can overlap.
Any idea if I am missing somthing?
Erez.
Lifequest22 said at 1:20 p.m. on May 25, 2008:
You missed the protest movement, but hopefully by next week the fine grid will be back. Here what's been happening--

http://www.tabblo.com/studio/stories/view/1456299/

and

http://www.tabblo.com/studio/stories/view/1471012/
Debdog said at 1:21 p.m. on May 25, 2008:
THE new CHANGES WILL BE HERE THIS WEEK!!! with the grid choices!yeah!
S_erez said at 1:23 p.m. on May 25, 2008:
Ok, I was out for some time...good to know I am not the only one.
Erez.
 
~~ ARTISTS TAGGERS BEHIND MY STREET ~~ created by Chiloedream on May 23, 2008:
Chiloedream said at 7:46 a.m. on May 23, 2008:
2 days ago, 2 photos (first and ninth) of my last tabblo "behind my street" had been converted into paint without me knowing it. I corrected quickly, and changed my password ... Did some other tabbloers inspired creativity of artists-taggers? Thierry-chiloedream.
Ericf said at 9:07 a.m. on May 23, 2008:
Thierry, I'm not sure what you mean by "converted into paint." Can you please send me an email explaining your issue in detail? It sounds like it might be related to an issue we were working on but I'll need more information from you.

Merci,

eric
Chiloedream said at 3:39 p.m. on May 23, 2008:
Hi Eric, I just sent you an e-mail. Merci mon ami. Thierry-chiloedream.
 
Links redirecting to HTTPS... created by Cruising on May 21, 2008:
Cruising said at 9:02 a.m. on May 21, 2008:
When clicking on the "Hi user name" link in the top right of the screen, and when I clicked on a link to "highlight" a Tabblo as Featured in Weekly Challenge, I am redirected to the correct URL - however, it uses https instead of http.

I get a certificate error I can ignore - but the style sheet for the pages is "different" and the look and feel breaks.

Hope this is enough detail.
Lifequest22 said at 9:34 a.m. on May 21, 2008:
I'm also getting messages too. Security certificates, etc.
ConnieL said at 9:59 a.m. on May 21, 2008:
I'm also getting messages about a certificate error if I click on the user name link on the top right. When I go to 'home', and from there to my page, I don't receive the certificate error message. There's no problem getting around the certificate error message, it's just nice to know I'm not the only one...
Ericf said at 10:05 a.m. on May 21, 2008:
Thanks for reporting this issue. I believe we've fixed it...just waiting for implementation of said fix.
ConnieL said at 11:22 p.m. on May 21, 2008:
Thank you, Eric! It's working...no certificate error message. Tried from a couple different pages...works fine.
 
Problem with emails to tabblo users created by Wahoogin on May 17, 2008:
Wahoogin said at 1:59 p.m. on May 17, 2008:
Over the last several days, when I try to send an email to a tabblo user, sometimes I get an error message, something to the effect of Stack Overflow at Line 345. It won't let me close the message and move on, it forces me to close down my IE and sign on again. Sometimes it just lets me send the message without a problem. What's up?
Lifequest22 said at 2:23 p.m. on May 17, 2008:
Ginny, I have been having the same problem . You'll see below that i reported this. I thought it was just me, but i guess it's not. And it's very, very frustrating. Eric is aware of the problem, but i guess it hasn't been resolved. Is any one else running into this issue.
Debdog said at 2:32 p.m. on May 17, 2008:
YES!!!!!!!!!!! i thuoght it was just me!!!!!!!!!!!! STACK OVERFLOW...and everything freezes///this happens when i am making a tabblo also, and trying to add text or use the pan and zoom
Lifequest22 said at 3:54 p.m. on May 17, 2008:
Yup--Deb--i had the problem with making a tabblo. I took a screen shot and sent it to Eric.
Chiloedream said at 7:10 p.m. on May 21, 2008:
Same problem for me too. Have to restart my computer!!! Hi Ginny
Lifequest22 said at 12:26 a.m. on May 23, 2008:
Is anybody home at Tabblo.
 
Poster issue created by Cruising on May 16, 2008:
Cruising said at 12:08 p.m. on May 16, 2008:
I have been asking for help in a thread below titled: I can't make a poster. Search for that or the word BUMP - and still have no replies on the issue.

Does anyone care about the quality of your shipped product (sorry to be blunt - but how else to get some response at all?)
Ericf said at 3:32 p.m. on May 16, 2008:
Your message must have slipped by somehow. Best advice is to ask a new question in a new post, just like this.

Now, to address your point. The posters are cut by hand, and while our production people do a great job there is always room for improvement. I apologize for the extra 1/4 of an inch, if you have difficulty feel free to send it back and we'll trim it up for you.
Cruising said at 7:25 p.m. on May 16, 2008:
So you want me to pay postage to ship back a print that wasn't properly printed (trimmed in your words), so you can send it back to me?

With respect, I have been around Tabblo for a while, and have purchased my share of product. I would expect a reprrint and reship on your $$$ since you didn't do this correctly.
Ericf said at 8:42 a.m. on May 19, 2008:
I would have been happy to provide you with a prepaid shipping tube, but yes, I'm happy to have reprinted for you. Can you do me the favor of sending me an email with a few photos of the mis-cut and a note with the order number?
 
Photocube issues and photos missing?? created by JeroldsSis on May 14, 2008:
JeroldsSis said at 12:38 p.m. on May 14, 2008:
Okay, I uploaded photos to make a photocube (Which took an act of God to do, by the way) and after I arranged the photos and printed, I wanted to move the pictures around. I went back to edit the cube and the the inidividual squares showing each picture are gone. Instead, there's a long, tall skinny box showing a teeny, tiny pictures. I got so frustrated that I decided to start over. However, my pictures are nowhere to be found. Do they not upload and stay when making a photocube? Holy cow. Tabblo has become WAY TOO MUCH WORK.
Ericf said at 2:26 p.m. on May 14, 2008:
Just wanted to note that we're dealing with this issue through email. =)
 
the new format created by Pkeener on May 13, 2008:
Pkeener said at 10:44 p.m. on May 13, 2008:
Please tell me there are bugs!! this is impossible to deal with. Where are the colors? ARRRRRGGGGHHHHH!!!!!
Lifequest22 said at 11:07 p.m. on May 13, 2008:
Where did everything go??? Ohhhh--help-how can we make a tabblo. This must be a work in progress.
Pkeener said at 11:17 p.m. on May 13, 2008:
I give up. hope its better in the morning
Saulblum said at 11:32 p.m. on May 13, 2008:
Click on the STYLE tab at the bottom and then click on "Cuztomize a style", to choose fonts and colors. I can't find the "grid size" option anymore though. I e-mailed Tabblo support about it.
Wahoogin said at 11:42 p.m. on May 13, 2008:
I can't find the grid size option anymore, either. The colors choices were too undefined for me, too.
Lifequest22 said at 8:37 a.m. on May 14, 2008:
Thanks, Saul. I found the color and i like the control over the color. Better options. But we need the grid option back.
Ericf said at 8:49 a.m. on May 14, 2008:
As it stands right now there is only one grid size.

We're working out the kinks and we're open to suggestions. I recommend joining the Tabblo Feature request group so that we can collect feedback in one central place.

http://www.tabblo.com/studio/group/tabblo-feature-requests/
Saulblum said at 10:41 a.m. on May 14, 2008:
When you click on "Customize a style" in the STYLE tab, if you are scrolled down on the page, the color/font palette appears at the top of the page, so you have to scroll back up to find it. It is confusing when the rest of the page dims and you don't see the palette, since it's at the top of the page.
JeroldsSis said at 12:39 p.m. on May 14, 2008:
Ever hear of the saying, "Don't fix it if it ain't broke?". LOL
Debdog said at 12:34 a.m. on May 16, 2008:
HUH>>>>>>>i just found out why PICASA won't work..oh welll i can deal with that...i like the contol over the colors, text, ect...just the GRID is locking you in ! please bring back grid choice!:)
AdSR said at 2:29 a.m. on May 16, 2008:
Regarding the grid -- what happens if I have an old tabblo with fine grid and go to edit it?
Saulblum said at 7:38 a.m. on May 16, 2008:
See my post on the "feature request" forum. If you edit or make a variation of an old Tabblo with a fine grid, you still have the fine grid! It's the workaround I found :)
Debdog said at 2:35 p.m. on May 17, 2008:
oh Saul you clever guy ...and you dont have to dlete the old one ! cool!
 
Uploading from Picasa created by JeroldsSis on May 13, 2008:
JeroldsSis said at 11:06 a.m. on May 13, 2008:
I know it's still supposed to work, but I'm having issues. When I click upload, I just get an address. When I go to Tabblo, it shows an unfinished Tabblo without pictures. The pictures never load. Any thoughts? Thanks.
JeroldsSis said at 11:06 a.m. on May 13, 2008:
Not only is Picasa not letting me upload pictures, I can't seem to upload directly from my computer, either. Everytime I start an upload, the first picture uploads and then it says there's an HTTP error, please choose photos again and try uploading again. I've been trying since yesterday morning to make a Tabblo and it's just not happening. I've tried uploading 8 times! HELP!!
Ericf said at 11:07 a.m. on May 13, 2008:
We've discontinued supporting Picasa and iPhoto, but we should be able to get the Tabblo uploader working for you. Are you still running into the same issues with uploading still? Does the first photo actually upload? Which browser and version are you using? Why don't you respond to me via the "Contact Us" link and we'll get started.
Lifequest22 said at 11:09 p.m. on May 13, 2008:
why did you discontinue Picassa. I usually worked well and was so convenient.
Ericf said at 9:15 a.m. on May 14, 2008:
We were supporting so many uploaders, each being updated by their parent company regularly. It was very difficult for us to provide a consistent, high level of functionality for all these different methods so we decided to focus our efforts on our uploader.
JeroldsSis said at 12:42 p.m. on May 14, 2008:
Picasa was perfect. I could edit my photos and then upload right to Tabblo directly into a new Tabblo. It was quick and easy and it WORKED. I wish that the loyal users of Tabblo could have been surveyed to see what works best for them before deciding what to get rid of.
 
Adding multiple pictures to an existing Tabblo created by Obm on May 8, 2008:
Obm said at 11:57 p.m. on May 8, 2008:
Hi,

Anyone know whether this is possible? I can do one by one, but that is tedious depending on the number to add. Also, is there a max pictures per Tabblo?

Thanks, Oliver
Obm said at 3:51 a.m. on May 12, 2008:
Antonio, Any ideas? Thanks!!
Ericf said at 3:02 p.m. on May 12, 2008:
Sure, you can add multiple photos to an existing Tabblo. The lightbox properties are the same when editing a tabblo (which you would need to do) as they are when you're creating a Tabblo.

So, edit your existing tabblo, add as many photos as you would like through the lightbox and finish to create your NEW tabblo.
Obm said at 12:30 a.m. on May 13, 2008:
Sorry to clarify: do I need to drag them over one by one or is there a way to move all pics in the lightbox into the existing tabblo?
Ericf said at 8:55 a.m. on May 13, 2008:
While in edit mode click the "Photo" tab on the toolbox and then select "Add more photos." You can select which photos you would like to use by clicking on them. They turn slightly blue when you click on them so you'll know which are selected.. Then move them down to the lightbox by clicking the "move selected to lightbox" link.
Obm said at 9:32 a.m. on May 13, 2008:
Yes thanks I got that far. So now I'm in edit mode, and the tool bar appears ont eh right side. I click on the photo tab and the newly added photos appear in small square icons. Now, my question is, to move these pictures into the Tabblo, I can only ever seem to click and drag one picture from the right hand side to the Tabblo in edit mode on the left hand side. Is there anyway to move multiple pictures? Thanks again for your help.
 
Error message-- created by Lifequest22 on May 6, 2008:
Lifequest22 said at 11:29 p.m. on May 6, 2008:
This past week i keep getting a error message when writing a message in my Tabblo inbox. It happens on two different computers. And freezes the program.

Here it is: stack overflow at line 345.

It's always line 345. do you think you can correct this.

Thanks a lot.
Lifequest22 said at 10:03 p.m. on May 7, 2008:
Trying to do a tabblo tonite and got the error message again: this time--stack overflow at line 556. Had to delete the tab. What is causing this. Has anyone else had this problem. It's happening on different computers.
Ericf said at 9:55 a.m. on May 8, 2008:
I did a little research on this but I need some more information. Can you send me a screenshot of the error and include information such as your browser type and version? If you could send that info in an email to eric.foster@hp.com I'll continue looking into this.
Lifequest22 said at 6:31 p.m. on May 8, 2008:
Thanks, Eric.
Lifequest22 said at 11:01 p.m. on May 13, 2008:
Any luck on this Eric. I'm still gettin an error message when i try to write in the inbox. Stack overflow at line:345. On two different computers. Must be a memory problem. But it only happen with my tabblo. It's so frustrating when i write a message in the inbox and the message pops up and the page freezes. Thanks for any help.
Lifequest22 said at 12:24 a.m. on May 23, 2008:
ERIC--CAN YOU HEAR US. CAN YOU HEAR US. CAN YOU HEAR US NOW. (Yes, i borrowed that from Verizon) Very catchy, don't ya think. Do you have any word on this stack overflow issue. It's really getting frustrated as it freezes Explorer and you have to end the program. Please don't let this "slip by."

Also--when i posted my "HELP" Tabblo, it ended up in the "Roth Family Group" which is a private by invitation only group. I have no idea who the Roth family is. I'm sure they are very nice people, but i'm not sure they don't appreciate my tabblo in their group WOT. How did that happen.

Thanks.
 
Posting a comment!! created by Bethe27 on May 2, 2008:
Bethe27 said at 5:18 p.m. on May 2, 2008:
After I post a comment ....a NEW comment window opens ... immediately. I can go to the next tabblo without incident...but it didn't act like this a week ago!! Thank you!!!
AdSR said at 11:04 a.m. on May 3, 2008:
There seem to be a lot of problems of this kind recently. Here's the list of what I found:

- Can't put a cursor in an edit box, including "Upload ready - make a tabblo" and this one, "Post a reply" (needed to tab around the page to get the cursor here);
- Photos and text boxes jump around and are hard to control when editing a tabblo;
- Tabblo editing toolbox tends to scroll right outside the page;
- Tabblo background color not refreshing correctly when changing scheme (only during edit, after saving it's OK);
- The "Select groups" box in the "Share tabblo" page is very narrow.
YorkJodi said at 11:55 a.m. on May 4, 2008:
Yes... I've experienced all of these PLUS... I am NOT receiving any e-mail notifications when you all post a new tabblo or when you comment on one of mine. I have to search around for you tabblo's and am missing them.
Ericf said at 2:23 p.m. on May 5, 2008:
The comment window issue is something I can reproduce and I'm looking in to, thanks for the discovery!

The issue regarding the cursor in certain fields appears to only be affecting our Firefox users, which I am one of. That's being addressed and is scheduled to be fixed as soon as possible.

The notification issue is also something we're aware of and working on. Thanks for the feedback on performance...it's very helpful.
Bethe27 said at 2:37 p.m. on May 5, 2008:
First: Thank you so much for TABBLO!!!!
Second: Thank you for being on top of the problems like you are!!!!
 
Uploading photos... problem... created by YorkJodi on Apr 28, 2008:
YorkJodi said at 5:05 p.m. on Apr 28, 2008:
When I go to "upload"... until the last couple of days... a large area appeared where I could choose 10 or 20 photos to upload... The box for doing that has disappeared... clicking on "choose photos" or "click to add photos" does nothing. The only way I can now add photos is to click on "other upload options" and then "one file at a time" which lets me upload 3 photos.

Is something wrong at Tabblo... or is it me... or what??? Any ideas??

Thanks!!! Jodi
Ericf said at 1:44 p.m. on Apr 30, 2008:
When you select "other upload options" you should see a link to upload "Multiple files at once" directly beneath the "One File at a Time" link. Do you see that link and if so, what happens when you click on it?

eric
YorkJodi said at 7:56 p.m. on Apr 30, 2008:
Well Eric... when I clicked on "multiple files at once" the last several days and even this morning... I got a sort of blank page... with the "choose photos" and "upload" buttons but no box where they loaded and when clicked the buttons did nothing.

Just now I tried it, however, and it's working like it used to... so it's fixed!!

Thanks!!!

Now I have another problem... oh dear... sorry...
Starting yesterday I am not getting e-mail notices when someone posts a new tabblo or when they comment on mine... like I never got the notice you replied to this either... even though the "email me..." box is checked here.

I've gone to "my notifications" and everything and everyone is checked... so don't know what else to do... any ideas??

Thanks Eric... sorry to be such a pain??
MrsPinz said at 8:54 a.m. on May 28, 2008:
I'm having the same problem trying to upload multiple pictures, but just on my Macs. The "upload multiple files at once" screen is just blank. I tried it on my PC at work, and it's fine, but on my all of my Macs it's blank. With the iPhoto uploader no longer supported, this is a really necessary function for us Mac users.

Also, I noticed that you can't edit these reply messages as you're typing, other than backspacing. What's up with that?

BTW I'm using Firefox on both the PC and the Macs.
 
Big BUG created by Chiloedream on Apr 23, 2008:
Chiloedream said at 6:42 p.m. on Apr 23, 2008:
In recent days, my pc hangs after few seconds or minutes on the page Tabblo. Is this particular to my computer? Thank you in advance for advice. Thierry-chiloedream.
Ericf said at 9:05 a.m. on Apr 24, 2008:
Do you find that it's only when you visit Tabblo? Does it happen when you're doing something specific? Are you seeing any errors? Are you on a Mac or Microsoft platform? Which browser are you using and is it up to date? I know...a lot of questions! Hopefully the answers might reveal the problem. Thanks!
Chiloedream said at 4:17 p.m. on Apr 24, 2008:
Thank you Eric, I spent part of the night to play with my internet options pc: miraculously, the problem has been resolved, but I can not explain what exactly I corrected. The problem affected 2 or 3 other sites. I am on Microsoft platform and I use windows xp.Thank you for your attention. See you soon.
 
My photos disappeared too. created by Fukatsus on Apr 13, 2008:
Fukatsus said at 11:41 a.m. on Apr 13, 2008:
My all photos disappeared some days ago and have never been recovered. This trouble is completely same as that reported by JeroldsSis on Apr 8.
Please tell me why and the way of recovery.
Ericf said at 9:53 a.m. on Apr 14, 2008:
Your photos aren't gone, they just don't appear in thumbnail form. This is the case with all photos saved in the TIFF format. We're aware of the issue and we're working on it. Look for a fix soon!
Fukatsus said at 10:49 a.m. on Apr 14, 2008:
Thank you very much.
Eddie said at 3:32 p.m. on Apr 14, 2008:
This issue is apparently fixed. Enjoy your tiffs!
Fukatsus said at 10:03 a.m. on Apr 16, 2008:
Thank you very much and I really appriciate your quick support!
Tabblo is NICE!
 
I can't make a poster :( created by Cruising on Apr 11, 2008:
Cruising said at 7:26 p.m. on Apr 11, 2008:
I keep trying to make a 20x16 poster of the Tabblo The Road.

After selecting 20x16 (landscape) and continue, it always assumes I selected 11x17 portrait. I can't seem to get it to know that I want 20x16.

Here is the created poster http://www.tabblo.com/studio/stories/view/1423231/ (it should be the 20x16 landscape).

The original tabblo I am trying to use is http://www.tabblo.com/studio/stories/view/475221/

Thanks for any help you can offer.
Cruising said at 12:07 p.m. on Apr 13, 2008:
I decided to try using Firefox and was able to make and order my poster. The problem was occuring with Safari 3 on tiger. Thanks.
Ericf said at 9:43 a.m. on Apr 14, 2008:
I'm glad you were successful. I'll try to reproduce the problem on safari, thanks for the info. Great photo by the way!
Cruising said at 12:06 p.m. on Apr 19, 2008:
So I received this Tabblo (beautiful print) and went to frame it - and it doesn't fit. The printout is actually 1/4 inch longer on the 20 side and a bit more than that on the 16 side.

I am going to take one down from my office (a past one) to see if they are the same or if this one is a fluke (bigger).

Any thoughts?
Cruising said at 8:19 p.m. on Apr 23, 2008:
BUMP
Cruising said at 9:39 a.m. on May 14, 2008:
BUMP - can I please get some help? Should I simply send this to help or something? I thought this was the proper forum.
Cruising said at 12:07 p.m. on May 16, 2008:
Not a single reply or interest in helping. You send a Tabblo on different paper size that won't fit the frames :(

How do I resolve this?
 
Search? created by AdSR on Apr 11, 2008:
AdSR said at 7:02 p.m. on Apr 11, 2008:
Looks like the search feature disappeared. Was that intentional?
Pkeener said at 11:43 a.m. on Apr 13, 2008:
yes, i noticed that too. grrrr
Ericf said at 9:41 a.m. on Apr 14, 2008:
Search will be back soon! I miss it too!
 
My Groups created by YorkJodi on Apr 10, 2008:
YorkJodi said at 6:43 p.m. on Apr 10, 2008:
In the tabblo tool bar, when I click on "View" and then choose "My Groups" lately I get the message about "Lions, Tigers & Bugs, oh my....." This has been all this week at least.
Ericf said at 10:27 a.m. on Apr 11, 2008:
Thanks for the information! I'm aware that this happens for some people and we've got a ticket open for this issue. I'll poke an engineer and see where we are on this issue.
Ericf said at 11:12 a.m. on Apr 11, 2008:
Can you please check it for me now? I believe Ned has resolved your specific issue.
YorkJodi said at 11:12 a.m. on Apr 11, 2008:
Today I am getting that message when I try to announce a new tabblo to people in my circle ... via e-mail... Thanks for replying Eric... hope you can fix this... Jodi
YorkJodi said at 12:39 p.m. on Apr 11, 2008:
Thanks Eric... both issues are now fixed... and working... Thank you!!!
 
Picture missing?? created by JeroldsSis on Apr 8, 2008:
JeroldsSis said at 1:55 p.m. on Apr 8, 2008:
On my most recent Tabblo, the picture has disappeared. All that shows up is a blank grey square with that lovely little red X in the upper left hand corner. I also don't show it in my photos either. I don't know if it appears this way to others, but I tried accessing it through AOL and IE and it's the same on both. Any thoughts anyone??
JeroldsSis said at 1:59 p.m. on Apr 8, 2008:
Just an update: I tried uploading other pictures and they're not showing, either. Just an FYI.
Antonio said at 2:00 p.m. on Apr 8, 2008:
We are moving data centers today from the one that Tabblo was born in (Boston) to a super modern HP one in Austin. For the next couple of hours, you should expect this type of behavior. Don't despair though, your images will return.
Cruising said at 2:03 p.m. on Apr 8, 2008:
WOW! CONGRATS! That certainly has to be some of the benefits of the acquisition. Kudos to the team. Would love to hear what the Tabblo Team objectives are for the next 6 to 24 months (if you can share those).
JeroldsSis said at 2:06 p.m. on Apr 8, 2008:
Wow! That was quick! Thanks for that and how exciting for you guys! Tabblo rocks.
LatentE said at 12:52 a.m. on Apr 9, 2008:
For some reason all the images (39) from one of my tabblos have disappeared.

http://www.tabblo.com/studio/stories/view/282856/

That seems to be the only loss for me.
Ericf said at 8:55 a.m. on Apr 9, 2008:
Ok, I'll look into this and get back to you. Thanks for pointing it out.
LatentE said at 1:01 p.m. on Apr 9, 2008:
I've done an upload of the missing images to the account I created for someone to purchase a poster. That seemed to have made the images available system wide (or at least to the LatentE member too). But there are still two images that I haven't matched perfectly. Is there any way to get the filename under which I uploaded them so I can search further through my backups to find an exact match?

This still missing images are -

http://www.tabblo.com/studio/item/6419481/
Aug 6, 2007 - 900 x 674

http://www.tabblo.com/studio/item/6428088/
Aug 7, 2007 - 900 x 790

If I could get the filenames used on upload I might be able to match them and upload the files.
LatentE said at 1:15 p.m. on Apr 9, 2008:
Somehow I missed one in the upload (6428088) which I've restored.
LatentE said at 1:22 p.m. on Apr 9, 2008:
That other one somehow also didn't get uploaded. Now restored. Strange that the restoration worked through a separate member account. I guess you keep hashes on the images and avoid dupes - or something. So that solves the problem of missing images for me. Not sure about others.
LatentE said at 2:03 p.m. on Apr 9, 2008:
I noticed that the full tabblo icon link image was still empty. Not an image I can upload. I tried restoring it by making an exact dupe variation, but the variation had an empty link image. I made a meaningless edit to the tabblo and a new icon link image was generated.
Ericf said at 9:08 a.m. on Apr 10, 2008:
It looks like all the photos are in place now. Great Tabblo too...gorgeous layout. Where there any that you didn't 'restore' that are now back in place?
LatentE said at 11:05 a.m. on Apr 10, 2008:
I don't think so. It seemed as if the images only appeared when I uploaded them to the secondary member. At first I wasn't sure if my upload had restored the images in the LatentE tabblo. It might have been a time coincidence with a Tabblo fix. But when I realized that two images hadn't been uploaded and those two were still missing, that pretty much confirmed that it was my upload that restored the images. The two missing images appeared when I did the further uploads.

I'm wondering what would happen if I deleted the images from the secondary member's account. Would it, at this point, be simply a deletion of a link to an image in general storage, which isn't deleted since other links still exist, or would the other links then be to empty images? It's something of a look at how Tabblo stores images.
 
Title Font created by Maz2001 on Apr 4, 2008:
Maz2001 said at 1:02 p.m. on Apr 4, 2008:
The answer is probably right in my face, but I will ask anyway.
Is there a way to change the Title font manually? I know each layout has it's own font for the title. I would like to change the font and font size. Thank you.
JeroldsSis said at 2:05 p.m. on Apr 4, 2008:
The title font and sized are fixed and can't be changed. I would so love to be able to do that, too. Maybe one day they will....
YorkJodi said at 2:00 p.m. on Apr 7, 2008:
This is something that I have done when I don't like the fixed type & size...
I type the title of the tabblo... then change the title type's color to the same as the background...
I then drag a word box in under that and use one of the other types provided & the largest choice for size... There aren't too many type choices and the size is not too large but this is better than some of the fixed choices...
You might try this...
JeroldsSis said at 2:26 p.m. on Apr 7, 2008:
That's a great idea! I think I'll give that a try next time...
Maz2001 said at 6:22 p.m. on Apr 10, 2008:
Thank you for the help and suggestions. Sorry I ams o long getting back.
 
I lost my Picasa Uploader Plug in created by Gustavo on Mar 23, 2008:
Gustavo said at 11:18 a.m. on Mar 23, 2008:
Ihad a problem in my PC and some programs were damaged. After fixed the issue, I couldn't find the Picasa plugin for uploading. Tried to download it again, but I couldn't find it. Please could you tell me how to proceed to get it back?. Thanks.
Ericf said at 3:19 p.m. on Mar 24, 2008:
That's because we're not supporting Picasa any longer.

The Picasa plugin should still work for those that are using it but we're not moving forward with updates to the plugin as Picasa upgrades.

I'm assuming you've checked under "add buttons?"

eric
Lifequest22 said at 3:51 p.m. on Mar 30, 2008:
Well, I was about to ask about the Picasa Plug-in, but I gues I just got my answer. I know a lot of people use Picasa, so why did you discontinue it. Just wondering because it was so handy to make adjustments to photos in Picasa and then send to Tabblo.
Ericf said at 2:44 p.m. on Mar 31, 2008:
We were using quite a few different types of uploaders...and they were all being constantly updated by their makers. It seemed like there was a new issue everyday on how these plug-ins interacted with Tabblo. Every time one of these uploaders modified or updated their code we would have to go in and design fixes.

Ultimately we decided to focus on fewer methods of uploading to provide a more consistent experience. One that could be managed over the longer term without having to alter code every week for a different uploader.
Lifequest22 said at 4:33 p.m. on Mar 31, 2008:
Thanks, Eric. Flickr works well.
 
Problem with title area & tools box... created by YorkJodi on Mar 22, 2008:
YorkJodi said at 5:43 p.m. on Mar 22, 2008:
Sometimes I can not change the title from "My Tabblo" to what I want... until after I preview... is that as it should be??

The real thing that bugs me is that the tools box floats on the screen... and I have trouble keeping it up where I can actually change colors especially... as it floats down to low to change or hit OK... what can I do about this??

Thanks ... Jodi
PeterAJP said at 7:33 p.m. on Mar 22, 2008:
Hi Jodi, there should be a little button in the top left corner of the toolbar to "pin" it in place.

As for the titles, do you see any particular pattern? Is it only when you first create it? After you preview it, can you consistently change the titles? -peter
YorkJodi said at 9:16 p.m. on Mar 22, 2008:
Thank you Peter... I will try the little "pin" button...
As for the title... I think that when I change the title first it works fine...it's when I change the layout design first that it doesn't then work. I have figured out to just preview it and then edit and that works... but will have to remember to do the title first thing. Probably just my fault... ;)
Thanks... Jodi
 
Two minor bugs in PhotoCubes created by AdSR on Mar 22, 2008:
AdSR said at 1:25 p.m. on Mar 22, 2008:
In instructions, it says "When fo:ded, f:aps over:ap." :)

Also, it seems that the HP logo is in misplaced.
Ned said at 2:45 p.m. on Mar 22, 2008:
Looks like the HP logo is in the wrong place on older cubes (before June 2007 or so). Not sure why the L's are bifurcated, though. Make a new cube, the photos come out larger anyway!
AdSR said at 5:43 p.m. on Mar 22, 2008:
Thanks for the tip. I like the bigger cubes! More ink used for the pics, less for other stuff :) (Though I see the Tabblo logo got assimilated in the process as well.) Also, easier to cut out properly.

I'm curious, why do old photocubes keep the old layout - is that on purpose?
Ned said at 8:53 a.m. on Mar 23, 2008:
It is on purpose that the old cubes keep the old format, but it's probably a silly idea!
 
My Tabblo keeps changing! created by DEE-Trow on Mar 17, 2008:
DEE-Trow said at 10:25 a.m. on Mar 17, 2008:
I am working on a Tabblo and I get it right, save it and then go back to do more editing and it is all mixed up. I am going crazy with this! I have redone it 3 times and it is now messed up again. I'm tired of doing the same thing over again! Please help me with this!!!! Dee
Ericf said at 11:20 a.m. on Mar 17, 2008:
We had a several server issues over the weekend that we're working to correct. We're working to correct these problems as quickly as possible and appreciate your patience.
DEE-Trow said at 12:08 p.m. on Mar 17, 2008:
Thanks Eric! Please let me know when these issues are resolved. I appreciate your quick response! Dee
 
My 2 week old tabblo is all messed up created by Pkeener on Mar 13, 2008:
Pkeener said at 6:39 p.m. on Mar 13, 2008:
I went to a tabblo i made a coupl eweeks ago and it was all screwed up. the text disappeared. the photos are all resized or missing. what gives??
Ericf said at 2:04 p.m. on Mar 14, 2008:
Afternoon P,

This is the one that we're discussing via email. I'm looking at the history of that Tabblo to see what happened. I'll continue to respond to you via email on this.

=)

eric
Pkeener said at 2:07 p.m. on Mar 14, 2008:
thanks, eric!
 
Upload issues created by JeroldsSis on Feb 14, 2008:
JeroldsSis said at 2:06 p.m. on Feb 14, 2008:
Whenever I upload pictures, I'll get this error message, "A script in this movie is causing Flash Player 9 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort?". If I hit yes, the upload stops. If I hit no, it will continue to upload though extremely slowly and I keep getting the error message and have to keep hitting 'no'. Any thoughts? I don't have this problem anywhere else except here. Sigh. I sure do miss uploading via Picasa. It was easier and much faster.
Cruising said at 3:30 p.m. on Feb 14, 2008:
I found this in an alert I receive for the MAC:

Adobe Flash slowness Users are also seeing slowness in the Adobe Flash plug-in when viewing embdedded Web content.

"Just thought I'd add this to the growing list of 10.5.2 problems. After upgrading my 15" PB G4 1.25 to 10.5.2 I started getting a message when trying to load pages in Safari that have flash video. I'm including a screenshot of the error message. ("A script in this movie is causing Adobe Flash Player 9 to run slowly. It it continues to run, your computer may become unresponsive.")

They suggest making sure you have the latest flash plugin - and possibly re-installing it. This was related to the MAC - and I see you are Windows. I wonder if Flash has updated something these days.
Ericf said at 10:17 a.m. on Feb 15, 2008:
How many files were you attempting to upload at once? The alert is presented when a script is running too long, usually 15 secs or longer. I'm trying to replicate it here so any additional information you have might be helpful.

eric
JeroldsSis said at 10:26 a.m. on Feb 15, 2008:
It happens no matter how many I upload. It happened when I uploaded just 5 as well as when I did my last Tabblo last night where I uploaded 22. Also, it is EXTREMELY slow to upload. Last night it took about 35 minutes to complete the upload. I know when I upload pictures to find something else to do while waiting because it takes so long.
Ericf said at 2:31 p.m. on Feb 15, 2008:
The fact that it is failing on more than one browser is interesting. There could be a few things adding to the slowness or failure of the uploader.

Are you running any anti-virus software that may be interfering? Can you disable it temporarily and see if the problem recurs? Pop-up blockers are also potential suspects and should also be disabled temporarily.

Lastly, have you installed any other Flash plugins? Do you notice anything unusual when installing Flash?
 
Flickr import broken created by Thattommyhall on Feb 7, 2008:
Thattommyhall said at 10:02 p.m. on Feb 7, 2008:
I cannot import photos from flickr in Firefox on Ubuntu or Vista or IE7.
After I copy them to the selection box and click make, nothing appears.
Dcs said at 11:15 a.m. on Feb 8, 2008:
Sorry about that. Flickr importing should work now.
Thattommyhall said at 2:04 p.m. on Feb 8, 2008:
Thanks for being so responsive, works fine.

Can I make a suggestion too, the quality of the flickr exports is awful and the "print yourself" or pdf output is just about adequate.

I realise your revenue stream is the prints you sell but I certainly would pay a subscription for a higher quality export.
Your site is so intuitive you see and I cannot be bothered learning to use the gimp to stitch a few pics together.

Kind regards.
 
Download problems. created by Sativa on Feb 5, 2008:
Sativa said at 2:16 p.m. on Feb 5, 2008:
I just tried download some fullsize copyes of my own pics, but got this message: "Oops - Lions, and Tigers, and Bugs, oh my!
It would appear you've hit a bug.

Don't worry, an error email has been generated and the appropriate engineer is currently scheduled for a flogging."

Are these pics lost for goods, or what? (my english is bad)

Finn
Ericf said at 2:50 p.m. on Feb 5, 2008:
Thanks for notifying us. We've got the reports and you may have found a bug. We're getting on it and should have a solution soon.

Thanks!
 
Editing created by Kw on Feb 2, 2008:
Kw said at 11:34 p.m. on Feb 2, 2008:
Hello,
I often have problems using the "Manual" mode when I edit my tabblos. After I save my progress, when I return to my unfinished tabblo, a few photos shifts down. And the editing mode goes back to "automatic". How can I tell the computer to default my editing options? Thanks
Ericf said at 12:09 p.m. on Feb 4, 2008:
We've had several complaints about this and we're looking into it. Thanks for the information.
 
Font Issues created by JeroldsSis on Jan 25, 2008:
JeroldsSis said at 1:41 p.m. on Jan 25, 2008:
On my most recent tabblo, when I added text and chose the font I want, it doesn't change to the specific font. However, when I went back to fix it thinking it just didn't take, it shows the correct font in the text box but not on my tabblo. Any way to correct this?
Dunster said at 2:00 p.m. on Jan 25, 2008:
Yikes! I just reproduced that problem. We'll fix it pretty soon.

We did a significant upgrade yesterday in how we handle text and fonts that touched a lot of parts of the website. Evidently we didn't fix everything.
JeroldsSis said at 2:03 p.m. on Jan 25, 2008:
Well then get right on it! lol. I'll try again later?
Ned said at 5:12 p.m. on Jan 25, 2008:
It's fixed now.
JeroldsSis said at 7:17 p.m. on Jan 25, 2008:
Cool! thanks!
 
email notifications created by Andre. on Jan 23, 2008:
Andre. said at 6:48 p.m. on Jan 23, 2008:
I’m having trouble with email notifications.
Rarely I do get one on a same day. Often they come in bundles a few days after an event occurred.
Anybody else experiences same issue or it’s just my yahoo?
AdSR said at 2:35 a.m. on Jan 24, 2008:
I'm having the same problem, some emails arrive even 3 days late. But I'm on Yahoo too, so this could be specific to Tabblo-Yahoo communication.

Anyone with a different address having the same?
Ericf said at 9:47 a.m. on Jan 24, 2008:
We're actually investigating an issue with Yahoo addresses. We should have some sort of resolution soon.
AdSR said at 1:07 p.m. on Jan 24, 2008:
I received a large number of old notifications today, and new ones seem to be arriving one by one. Just FYI.
Andre. said at 12:11 a.m. on Jan 25, 2008:
Worked fine today.
Ericf said at 9:30 a.m. on Jan 25, 2008:
Great! Thanks for the info.
 
Strange behavior in a tabblo created by LatentE on Jan 21, 2008:
LatentE said at 7:49 a.m. on Jan 21, 2008:
Something strange happening with this tabblo.
http://www.tabblo.com/studio/stories/view/1078536/

For most of the images I clicked on I was taken back to the tabblo. On only one that I tried did I get the usual single image centered screen.
Ericf said at 9:25 a.m. on Jan 22, 2008:
Interesting...I'm getting the same thing. I'm looking into it now.

Thanks,

eric
 
created by JeroldsSis on Jan 15, 2008:
JeroldsSis said at 5:25 p.m. on Jan 15, 2008:
It's been quite awhile since I've been here and I can't seem to upload my pics using picasa. Is this no longer an option? Thanks.
JeroldsSis said at 12:49 a.m. on Jan 16, 2008:
Hello? Anyone? Is Picasa no more?
Ericf said at 10:42 a.m. on Jan 16, 2008:
We've decided to focus on offering fewer upload methods well rather than trying to support many different uploaders. We're not supporting Picasa any longer. The Picasa plugin should still work for those that are using it but we're not moving forward with updates to the plugin as Picasa upgrades.
JeroldsSis said at 2:10 p.m. on Jan 16, 2008:
That sucks. I loved using my Picasa uploader. Figures.
Jasper said at 5:27 a.m. on Jan 20, 2008:
Yes that sucks, I also used picasa for uploading my pictures and editing, worked the best!
Ericf said at 9:24 a.m. on Jan 22, 2008:
If Picasa is working for you now there's no need to worry, it will function as usual.
JeroldsSis said at 2:05 p.m. on Jan 25, 2008:
Picasa isn't working. I didn't change anything. It just stopped working.
 
Tabblo Points created by Polargrape on Jan 9, 2008:
Polargrape said at 10:08 a.m. on Jan 9, 2008:
I hate to be a pain in the butt, however, when I logged on tonight, and went to my "View-My Page", my Tabblo Points have disappeared. Not just the points, but the whole box. I was hoping to use these points to make a book. Was it a limited time thing, and are now gone forever?
Dunster said at 10:38 a.m. on Jan 9, 2008:
Drop us a note using the "contact us" link, and we'll help you with your Tabblo Point coupon. Enjoy!
 
color in poster created by POgAm on Jan 8, 2008:
POgAm said at 6:39 a.m. on Jan 8, 2008:
Hi,
I've made a poster with pitures of mine. It looks like what I
want when I see it on-line. However, on the pdf file that we can get before ordering, I ve noticed some difference in color. The black color that I chose for the background is not the same as the black of one drawing included in the poster that should be also the default black. Nevertheless in the on-line view, those both black are the same. So what woudl happen when printed.
If anybody have experience with that, I ll be glad to get info.
Thanks.
Ericf said at 9:21 a.m. on Jan 9, 2008:
I've had several posters made with black backgrounds and I've found it to be a very satisfying, dark black. However, if you would like me to look at the PDF file I would be happy to let you know what I think.
 
I can't see it created by Polargrape on Jan 5, 2008:
Polargrape said at 3:08 p.m. on Jan 5, 2008:
I just put up a new tabblo, after a little while it went missing from the Most Recent Tabblos page, but I'm still getting views, and it's still on MY page. But it's not on the public page. And the number of views is still going up. I'm a little confused on how this is happening.
Polargrape said at 11:30 a.m. on Jan 7, 2008:
This has been dealt with, I got the answer I was looking for. Thank you.
Ericf said at 2:35 p.m. on Jan 7, 2008:
Yep, I think we covered everything via email Polar...if you have any other questions please feel free to let me know.
 
New tabblo forgets title created by AdSR on Jan 3, 2008:
AdSR said at 3:56 p.m. on Jan 3, 2008:
After I upload pictures using the Flash uploader, a "Make new tabblo" dialog box pops up, where you can enter the title of the tabblo ("My New Tabblo" by default). However, once I arrive at the edit page, the title is always "AdSR's Tabblo", no matter what I entered before. This used to work correctly.
Ericf said at 4:09 p.m. on Jan 3, 2008:
I'm not able to reproduce the problem you're describing. Have you attempted to "edit" the tabblo once it's been created to change the title?
Ericf said at 4:10 p.m. on Jan 3, 2008:
It's also important to make sure you've got the latest version of your browser, which I am unable to check here. Let me know if you make any progress.

=)

eric
ElZorroTOX said at 4:27 p.m. on Jan 3, 2008:
I've been experiencing this problem for quite some time. I use FF 2.0.
AdSR said at 4:59 p.m. on Jan 3, 2008:
Oh, I have no problem editing the title afterwards. It's just that whatever I enter in the dialog box appears to be simply discarded when the tabblo is actually created.

I use FF 2.0.0.11. I have been experiencing this with previous FF updates for a few months.
Wahoogin said at 5:40 p.m. on Jan 15, 2008:
I have the same problem too. It's been going on for months. I use IE (not sure what version).
 
created by Fullerbecker on Jan 1, 2008:
Fullerbecker said at 11:30 a.m. on Jan 1, 2008:
Is ANYONE able to upload directly from within iPhoto 7 to Tabblo? How do you do it?

As far as I can tell, I can't export from iPhoto 7 directly to Tabblo as I used to be able to do with iPhoto 6.

The TabbloPlugin hasn't been updated since 2006. The TabbloPlugin homepage ( http://www.tabblo.com/tabbloplugin, referenced in the plugin's installer introduction screen) is now 404.

This is pretty much my last shot at getting Tabblo to work (I asked earlier this fall: http://www.tabblo.com/studio/group/tabblo-issues/#topic1003, see that post for a more detailed description) - otherwise I'll regretfully have to find another photo sharing site.

FWIW, I'm trying smugmug right now with the SmugMug Uploader; that works adequately though it doesn't have a way to upload an event (only albums - though the last event you looked at does show up on the albums list).
Ericf said at 2:26 p.m. on Jan 2, 2008:
We're certainly aware of the problems some people are having with our uploaders. Iphoto and Picasa have been giving people the most trouble. Iphoto in particular changes often and we've not updated our uploader. We're currently debating the options available to us.

Have you attempted to use the built in uploader?
 
Safe area outline not visible created by Guest on Dec 26, 2007:
Guest said at 1:04 a.m. on Dec 26, 2007:
I'm putting together a 9.5x8" book with pictures that fill the pages, and having some idea of where the "safe area" is would be a big help. I get the impression from the diagram at the top of the tabblo editing web page that the safe area for the book page being edited should be visible as a pink outline, but I don't see one. Is there some way to turn on that option so the safe area outline is visible directly on the page being edited?
Ned said at 9:14 a.m. on Dec 26, 2007:
We don't have an option to turn on a visible safe area indicator, that might be a good thing to put in.

To be safe, you should keep important content two grid squares away from the edges of the pages. That is, if you play with dragging photos on the page, you'll see that there is a very fine underlying grid that the photo snaps to: two of those grid units is the safe area.

Does that make sense?
One thing to also keep in mind:
Kennis.koldewyn said at 8:56 p.m. on Dec 26, 2007:
Yes, that does make sense, thank you. What was the thing to keep in mind?
Ned said at 10:54 a.m. on Dec 27, 2007:
Sorry, there wasn't another thing to keep in mind: that was left over somehow as I was editing!
Kennis.koldewyn said at 5:32 p.m. on Dec 30, 2007:
It occurs to me that I don't know which grid size (coarse, medium or fine) you're referring to when you mention that important content should be two grid squares away from the edge. The default grid size that my tabblo started out with shows up on my screen as 13 pixels, so two grid units is 26 pixels, which is a fairly significant percentage of the picture--about 12.5% of the full height and 10.5% of the full width.

I also can't figure out how to change the grid size. The grids help page (http://www.tabblo.com/help/topic/grids) mentions that the grid setting control is in the toolbar on the right of the editor, in the layout section, but I only see four lines in the layout section: "Swap", "Manual", "Sort by date" and "Layout help". Any suggestions?

Thanks for all the help!
 
tabblo points created by Twinsmom1994 on Dec 7, 2007:
Twinsmom1994 said at 10:20 a.m. on Dec 7, 2007:
Okay, I FINALLY struggled through the editing process and got my book the way I want it, now when I place my order, it doesn't give me the option of using my tabblo points. There is a coupon# box at the bottom left, is this where I apply my credit and if so, what # do I use? I need to place this order today to ease my stressed out mind! Thank you for any advice anyone can give me!
Ericf said at 11:00 a.m. on Dec 7, 2007:
I've sent you a private message regarding your question.

=)
JuDeck said at 11:00 a.m. on Jan 4, 2008:
I have the same question... How to use points on an order. Why isn't there an option available to apply your points to an order? Thanks.
Ericf said at 10:10 a.m. on Jan 10, 2008:
Hello JuDeck,

Shoot me an email when you're ready to use your points.
 
Deleting empty pages created by Twinsmom1994 on Dec 6, 2007:
Twinsmom1994 said at 7:57 a.m. on Dec 6, 2007:
I am very new to tabblo and am trying to create a book, I am trying to delete empty pages at the end. Is there any other way to do this besides removing each page individually? I was in the process of doing this, but now when I try to edit my book, the pages seem to have disappeared (even the finished ones with pictures). They still appear when viewing the book. Also, I wanted originally to make a big book, but realized after finishing that I had formatted a 4x4, is there any way to change it to a big book without starting over?
Ericf said at 10:32 a.m. on Dec 6, 2007:
Ok, let's try to answer one question at a time. I'm going to start with the formatting because that's an easy one. Yes, you can simply switch formats BUT you'll find that your pictures will need some rearranging. Most people find it easier to start over using the correct format.

You'll need to delete pages one at a time, but you mentioned trouble when you tried. Finished pages with pictures shouldn't disappear when you're deleting BLANK pages. Don't forget, you're deleting ONE page at a time which will shift your pages until you delete the opposing page.
Twinsmom1994 said at 11:06 a.m. on Dec 6, 2007:
Thank you for your help. I already tried switching formats and found that it was going to be more work editing than it would be to just start over. But I am still having trouble when I go back to edit (to remove the empty pages) none of the pages appear. Any ideas on why this would be? I haven't "finished" the book, but when I go to "view my tabblos" it doesn't say "this tabblo is not yet finished" like it usually does. Sorry to be so confusing...
 
Poster request created by LatentE on Dec 4, 2007:
LatentE said at 3:12 p.m. on Dec 4, 2007:
I new member has requested a poster of one of my tabblos, a single image tabblo. This would require a higher resolution version of the image scan than the one I used in the original public tabblo. I'm reluctant to make high resolution images available on the off chance that I might win the lotto and have an image that has some real monetary value. I know that making an image "private" does little to protect it from download. If the image can be seen it can be downloaded in full size. That means if I make a tabblo public with high resolution images then I might just as well email the full resolution images to whomever requests them and hope they respect my concerns and not redistribute the image files.

That said, I've made two tabblos using high resolution scans of the image wanted in vertical and horizontal format. Everything on these tabblos is private, meaning the new member can't see or access them. I'm wondering if Tabblo could take care of making a poster for this member while avoiding the "public" openness of images. I don't begrudge you your profits on the service you provide. I'm not looking for a cut on this member's request to make a Christmas present. I do understand that you've got an automated system that may not be easily or profitably bypassed making this more of an effort than it's worth.

Maybe you could consider a feature where high resolution images are automatically downsized to under 1k max dimension in pixels thereby using the full resolution versions only for the conversion, the tabblo image sources being smaller copies.

This is the tabblo in question. You can see the request in the comments.
http://www.tabblo.com/studio/stories/view/255051/

Thanks for your consideration.
LatentE said at 11:58 a.m. on Dec 5, 2007:
I've created a new member and prepared tabblos with high resolutions scans. I invited the requesting member to view the tabblos. Permissions have been set to allow other members to print the tabblos. I'm guessing this should be enough to allow the printing.
LatentE said at 12:16 p.m. on Dec 5, 2007:
As the new member I'm sending invitations to the requesting member using that member's Tabblo name. But when I check "My page" of my new nick I see "0 invitations." Is the Tabblo member name alone not enough to complete an invitation? There is a message afterwards that the invitation is successful.
LatentE said at 12:44 p.m. on Dec 5, 2007:
Strange. Testing using my two nicks I see the invite works with just the Tabblo nick but the invitation info screen shows no invites. I can also access the purchase function so printing should be possible.

I see where I might be misunderstanding the invite function. The "views" page of a tabblo shows invites. The "My network" invitations page does not. I guess there's a difference.
Ericf said at 10:44 a.m. on Dec 6, 2007:
You mentioned "I know that making an image "private" does little to protect it from download. If the image can be seen it can be downloaded in full size." Which is incorrect. If you right click on a Tabblo image you'll notice that you won't actually get the photo file but "empty.gif." You can only download photos if you're given access via privacy settings.

If the Tabblo is only one picture I would just give the person access to the original sized picture. Don't forget that photos have their own privacy settings. I would start there by inviting this person into your circle and then make the photo available to your circle members long enough for him/her to save the photo.

With privacy rights given to access to the specific photo this person will be able to DOWNLOAD the original sized photo.
Ericf said at 10:44 a.m. on Dec 6, 2007:
And that's a pretty nice photo...I love it!
LatentE said at 11:25 a.m. on Dec 6, 2007:
Thanks for the reply. I've been told that the poster was ordered through the ghost member I created with a tabblo based on a full resolution scan image.

As for image security, that has been mentioned before by me and another member, though long ago at this point. I have no interest in getting into particulars here, for my own interests. Check this image I just uploaded.
http://www.tabblo.com/studio/item/7153659/
 
Lost pics created by Thauer on Dec 2, 2007:
Thauer said at 4:08 p.m. on Dec 2, 2007:
Hi, I just found that three of my photos are gone. They are all from the same tabblo (though have not checked my others):
http://www.tabblo.com/studio/stories/view/443355/
They all seem to be there in the database but an empty rectangle shows up when listing the photos or when viewing the tabblo. Could someone check this? Thanks a lot.
LatentE said at 4:30 p.m. on Dec 2, 2007:
I just looked at the tabblo and didn't see any missing images. Sometimes some images don't load and a refresh is needed. A little box in the upper left corner of the empty rectangle usually means the image didn't load. By the way, nice tabblo. One of the cave shots reminds me of one of the Indiana Jones flicks.
Thauer said at 5:07 p.m. on Dec 2, 2007:
OK, thanks. I should have looked harder.
It must be a Firefox issue. Truth is still that these images fail to show in Firefox 3.0b1, but they are there in FF 2.0.0.10 or Konqueror.
Thanks a lot for the reply!!
LatentE said at 6:27 p.m. on Dec 2, 2007:
I hadn't tried the new Firefox beta so I installed it to see if I could reproduce the problem, but the images all appeared. Which images don't show?
LatentE said at 6:30 p.m. on Dec 2, 2007:
I'm running Windows. Are you running Linux or some other OS?
Thauer said at 7:05 p.m. on Dec 2, 2007:
I use Firefox on Linux.
Actually, it changes, sometimes two sometimes three don't show on this tabblo. They don't show anywhere (on the tabblo page, on the pic-by-pic browse of the tabblo or on all my photos page). I checked my other tabblos:
http://www.tabblo.com/studio/stories/view_super/443355/i10745978/
missing: 1st, 12th, 14th
http://www.tabblo.com/studio/stories/view_super/257261/i6630584/
missing: 17th
http://www.tabblo.com/studio/stories/view_super/222092/i5896197/
missing: 12th, 14th
http://www.tabblo.com/studio/stories/view_super/215795/i5782504/
missing: 9th
LatentE said at 7:31 p.m. on Dec 2, 2007:
Sorry Tamás, but my attempt at sleuthing has drawn a blank. Time to leave it to the Tabblo pros. I thought maybe I could spot some pattern but I don't see any in the three images you're having a problem with in the originally mentioned tabblo.
Dunster said at 3:47 p.m. on Dec 3, 2007:
Are you consistently seeing the problem in Firefox 3, and consistently seeing it OK in Firefox 2?

(I just gave a quick IE and FF2 check, and didn't see the problem -haven't tried FF3 yet).
Maz2001 said at 1:13 p.m. on Dec 26, 2007:
Hi, I am having problems with photos disappearing. They are there when the tabblo is done, but disappear later. On my "In Metallic" I cannot get one photo to stay with the tabblo. It is there and when I click continue to the invites, the photo disappears completely. Help please. There is not box in the upper left corner to refresh. The photo is in "My Photos". Thanks.
AdSR said at 2:46 p.m. on Dec 26, 2007:
Have you tried moving your photos around to see if the missing ones aren't covered by others? I noticed that the "automove" mechanism doesn't always work recently. When I was making a tabblo a couple of days ago, expanding photos (by clicking the plus icon) didn't cause other photos to drop lower when needed. Instead, they just stayed in their old positions overlaid on the expanded one.
Maz2001 said at 4:07 p.m. on Dec 26, 2007:
This is what happens: BTW I have the latest in IE7 and I use the browser for uploading photos.

1-Click "edit" for this tabblo, Photo does not appear. There is no square, just blank space. (bottom left)
2-Check all photos, all single, no overlays, blank space under each photo.
3-Get "bullseye"? error if try to move photo to this space.
4-When I click the layout "Big Photos" the photo will show up.
5-Use "Urban" style. All okay.
6-Click "Continue", skip the invitations, click on "View thie Tabblo"
Photo is missing, no square marked, just blank space.
Thanks, HELP
Thauer said at 3:03 a.m. on Jan 28, 2008:
Hi, Sorry for not following up my own thread but I figured that it might just be the beta browser I am using. For some time, however I am back on the stable FF 2 and just today I saw again the missing images. Had a closer look. If I go to my photos, then right on the first page the 17th image is missing. It is missing from the tabblos too. Had a look at the html and curiously this is what you get:




notice the style="display:none;" attribute, I wonder where this comes from?
Tamas
Thauer said at 3:05 a.m. on Jan 28, 2008:
ok, obviously the html does not seem to go through, let me try again:
<td id="item_holder_6912996" itemid="6912996" class="paged_item" valign="bottom">
<div id="6912996_holder}}">
<img class="tabblo_photo" photo_id="6912996" onclick="location='/studio/item/6912996/'" id="grid6912996" style="cursor: pointer; display: none;" src="http://fe.tabblo.com/x-fetch/bbd37f9070d95c5cd0d9d86259243135.jpg?timestamp=1201500000&token=bcd6cf49e090a9a8dad10eb6a75cee92&setb=100x100&color_profile=preserve" border="0" height="66" width="100"/>
Dunster said at 1:34 p.m. on Jan 28, 2008:
I haven't figured this one out yet - I haven't gotten it to fail for me. This photo (http://www.tabblo.com/studio/item/6912996/) works. I can see it on your page (http://www.tabblo.com/studio/photos/thauer/). It appears when I look at the tabblo (http://www.tabblo.com/studio/stories/view/443886/).

We have before seen a problem where ad blocker software looks at some tabblo images and thinks they are ads. The ad blocker software prevents the browser from loading those images. That's the best idea I have right now.

Can you try it from a second computer, something like that? Or send a screenshot of what you see to help@tabblo.com?
Thauer said at 5:09 p.m. on Jan 28, 2008:
Dunster,
Thanks a lot, indeed it seems to be an issue with an overzealous adblock filter. Looking at the filter rules, my suspicion is that it blocks when there is "ad#" in the URL, where # is a number. Tabblo fetches the images using big hex-looking tokens and chances are that from time to time this combination ought to pop up.
I'd say this is obviously the filter's fault so this issue should be considered resolved (and on my end I should put in an overall tabblo.com exception rule into my filters list... until you guys start spamming).
I very much appreciate your help to figure out this solution.
Thanks, Tamas
Dunster said at 5:37 p.m. on Jan 28, 2008:
That is interesting. I hadn't seen the #ad mechanic. The other failure modes I've seen were on 100x100 pictures, or other common ad sizes.
Maz2001 said at 4:39 p.m. on May 25, 2008:
None of this has fixed my problem. Although it does not happen every tabblo. Just recently it has happened again. I noticed it on other tabblos also. The picture is there. Even when the tabblo si complete and privacy is set to public. Then when I check in on new tabblos, the tabblo is there with a blank spot for one or more photos. Yet, if you click on the space where the photo should be, you do get the larger size photo. Case in point, on this particular tabblo
http://www.tabblo.com/studio/stories/view/1468988/ the entire page is blank until I click on the title. Then you can see whwat the colors and photos are. Is this just me????
 
created by LatentE on Dec 1, 2007:
LatentE said at 7:29 a.m. on Dec 1, 2007:
I notice a couple of October dated tabblos among the November 30 tabblos. Has the method of placing tabblos recently "Finished" changed or is the sort basis still the tabblo build start date/time?
Ericf said at 3:47 p.m. on Dec 3, 2007:
We sort tabblos by the publish date but we list the date the Tabblo was started underneath the tabblo itself.

I start a tabblo on Nov 12 and that is the date listed in view you're looking at. I finish that same tabblo on Dec. 3rd and it's listed with others finished on Dec. 3rd.

I hope that answers your question.
LatentE said at 3:59 p.m. on Dec 3, 2007:
Thanks for the reply. If I remember correctly in the past if you started a tabblo and took a long time to finish it then there was a good chance it would not ever appear on the "front" page of new tabblos. This greatly decreased the chance that members not specifically notified by email would see it. Thanks for the update.
 
International shipping created by Mikeyinafrica on Nov 30, 2007:
Mikeyinafrica said at 7:19 a.m. on Nov 30, 2007:
Hi Mission Control
I'm an Aussie trying to order some copies of my new, lovingly-created book and I discover that you don't ship internationally. Correct me if I'm mistaken, but nowhere on your site do you advise that your book production service is only available to US residents.
Isn't there some way I can order my book from you, even if your online form doesn't accept foreign addresses? If you could quote me a reasonable shipping charge I would happily pay by credit card by email or over the phone.
Please, please let's make this work so I can get my book by Christmas.
Ericf said at 3:34 p.m. on Dec 3, 2007:
Thanks for posting here Mikey. I think we've covered most of this in our email correspondence but I'll cover it here again.

We currently DO NOT offer shipping outside the U.S. We're hoping to reintroduce international shipping in the future but it will take a while. We're adding language to the order procedure to avoid this issue in the future. We understand that quite a few Tabblo users live outside the U.S. and enjoy our products. Hopefully it will be resolved soon rather than later, but at this point that information isn't available to me. Again, my apologies.
Mikeyinafrica said at 8:31 p.m. on Dec 3, 2007:
Thanks for your reply, Eric.
DVP said at 12:08 p.m. on Dec 5, 2007:
Sorry, you don't offer shipping outside the US? I've ordered books and had them delivered in Canada before. Has this now changed?
Ericf said at 12:05 p.m. on Jan 10, 2008:
Indeed it has.
 
created by BobWard on Nov 28, 2007:
BobWard said at 9:40 a.m. on Nov 28, 2007:
I am trying to purchase 3 copies of my latest book produced here on the tabblo site. I have a credit that has been produced by tabblo points and and DON"T see anywhere on the "Confirm" page where to apply my points. I am not going to confirm the amount owed until the credit has been applied...would you? Any help here would be appreciated. Thanks
Ericf said at 11:07 a.m. on Nov 28, 2007:
I know you're all anxious for a solution, which I should have today. Thanks for being patient.
Ericf said at 3:11 p.m. on Nov 29, 2007:
Resolved.
 
Using Tabblo Points created by Judyso on Nov 25, 2007:
Judyso said at 5:32 p.m. on Nov 25, 2007:
I don't see an option in the check-out process to use my Tabblo Points that i have earned. Are there restrictions on the use of these points? Thanks.
Judyso said at 5:35 p.m. on Nov 25, 2007:
wow, hit post once but posted many time. My apologies, but don't see any delete function.
MrsPinz said at 11:45 a.m. on Nov 26, 2007:
I've been trying for the past 2 weeks to place an order using my tabblo points & am encountering the same problem. I've sent a couple of emails to tabblo and still no response or resolution. I successfully ordered a poster just a few weeks ago & didn't have this problem. What's going on?
BobWard said at 9:42 a.m. on Nov 28, 2007:
Have you had any luck with your question? I am encountering the same problem.
MrsPinz said at 9:49 a.m. on Nov 28, 2007:
Nope, not a word. I try to place my order every day, thinking that perhaps it's been fixed, but nothing has changed.

Hello! Tabblo people! Are you there? We'd like to place some orders for the holidays!
Ericf said at 11:02 a.m. on Nov 28, 2007:
I should have a solution in place shortly. I'll make sure to post here and take care of everyone affected.
Ericf said at 3:15 p.m. on Nov 29, 2007:
Ok...If anyone is having problems using tabblo points please contact me using the 'contact us' or support links.
 
Order status... created by Cruising on Nov 23, 2007:
Cruising said at 5:41 p.m. on Nov 23, 2007:
I put in an order 2 days ago. I went to check status and get the "bug" screen (lions and tigers and bugs etc...)

Just wanted to check on my order. If you could email (or I'll try back at that page after you fix it). Could you post here when that page works again?

Thanks (looking forward to my poster)
Cruising said at 9:35 a.m. on Nov 24, 2007:
Any help would be appreciated...
Ericf said at 11:06 a.m. on Nov 28, 2007:
Sorry for the Lions and Tigers...tracking the error out now.
 
Creating a Tabblo book - A journey created by Mdr on Nov 19, 2007:
Mdr said at 5:52 p.m. on Nov 19, 2007:
I have been working on a book and I'd like to share a few observations. Some may be based on misunderstanding so I'm hoping to learn a few things as well. I am using FF2.0 and IE7 on WinXP

Upload issues
I have been experiencing problems in upload like a few users describe below. However, my main issue was that I was uploading pictures that I had already uploaded previously. I was uploading them in a larger resolution so that they would print better.
I)This may be my first misunderstanding. Usually when I make a Tabblo I upload pictures in a handy 'web-viewing' size. This time I needed them in print-ready size. Is it perhaps possible to upload high res pictures and then Tabblo scales them according to use?
2)The problem I had with this approach is that the pictures were ordered according to the date they were taken, not the date they were uploaded. So it was impossible to tell a part a small res from a high res picture unless viewing it - in the add photo dialog it is in fact impossible.
3)I tried tagging but that didn't work in the upload (maybe due to the problems others have described?).
My solution to this was to start another Tabblo account (mdrhg) and start from scratch. This means however that I don't have all my stuff in one place in Tabblo and that bothers me a bit. At least I was able to finish the book using mdrhg.

Book editing
There are a couple of glitches in the book editing, which is to be expected from a 'beta'.
1)When sorting you can only sort once in a session. I have reported this before, there has been an improvement, now I can back using the UI tools provided.
2)I still can't understand why the book is assumed to be a 100 pages from the get go. It means that I have to manually delete surplus pages AND when I'm working on it I have to delete one from the back for each I want to add.
3)There are some issues with the text boxes and right alignment. I always got an error that the text box was too small for the text if I used right alignment.

Shipping
I have previously related my frustration that you don't do international shipping. I see however that you are working on your shipping segment and it's a shame to say it but it simply doesn't work. Were you deploying just now?
1)When I entered the first address I was offered to submit an international address, which I did while shouting your praise. However despite repeated effort the address didn't save. I entered a US address and that saved. Now when I want to add another address I cannot enter an international address.
2)I want to use my international credit card to pay for this so I needed to enter a billing address different from the shipping address. The UI allowed me to enter international credit card info and to submit. Then I proceed to checkout and I get a credit card validation error. When I view my billing address, the country has been changed back to US. I fix it with the same results. On this account (mdr) I have paid you previously with my international card. I tested using it just now and I get the same validation error.
3)What does this mean? You don't accept international credit cards anymore? Can I use my PayPal account?

Creating this book can only be described as a journey. But now I have created it and I can't wait to order it and give it to my family for xmas and I cannot?

I think I have reached a new level of frustration.

Please help me - I don't want to go elsewhere with my photos.

mdr
Ericf said at 11:50 a.m. on Nov 20, 2007:
Picture sorting:
We resize photos to the size needed, and we don't limit the amount of storage or bandwidth you have so there's no need for users to downsize their photos before uploading. You can always view an "Original Size" by clicking the link of the same name in the single view from your "My Photos" page.

Photos are categorized by it's EXIF information. That means it's categorized by date taken, so retagging to change that order won't be effective. Some pictures DON'T have EXIF data and are then sorted by date uploaded. You can strip EXIF data from the file but it's laborious and not for the inexperienced. For more information on EXIF see : http://www.exif.org/

Book Editing:
The normal default for number of pages in either book is 30. I'm not sure where or why you're seeing 100 pages. Can you outline how you came to this number of pages? You also mentioned receiving an error when aligning right in the text boxes, this is a fixed bug that won't happen any more. It was a warning that the text block extends beyond the text box.

Shipping:
We are aware of the limitations due to our inability to ship internationally and we are actively working to reintroduce it as an option.

We have made changes to the ordering process but the issue you're having with the credit card sounds like a bug and something we can fix.

I know how frustrating it can be to run into issues when trying to create something and hope some of these answer help. We're working on these issues and doing what we can to improve the member experience daily.

If you run into any specific problems you can always send me a Tabblo message (ericf).
Mdr said at 4:57 p.m. on Nov 20, 2007:
I knew I'd learn something :) Thank your for your reply, ericf!

Picture sorting:
My only incentive now to downsize my pictures is if I only want to create a web-tabblo is to hurry up the upload process (the upload pipe on my DSL line being quite limited). But from now on, if I plan to print the pictures will be full size and create one online tabblo and another book.
My aim for tagging was not to remove the EXIF data but to tag the pictures as 'book' so that I could easily search for them and add them to a tabblo. However, even if I added 'book' as a tag before I uploaded none of them were actually tagged with the tag 'book'.

Book editing:
My book is 55 pages so when I added the 150 something pictures to the book tabblo the book was automatically created as a 100 page book. I didn't notice until I wanted to add a page and then I got a warning that the book was already the maximum 100 pages.
I cannot reproduce the right-align issue anymore so that's one down :)

Shipping:
I'm very much looking forward to a direct shipping option, I'll try to remain (!) calm.
I have screenshots of the credit card issue - let me know if those would help. This has been reproduced on FF2 and IE7.

Takk! (Thank you in Icelandic).
:)
mdr
Mdr said at 12:20 p.m. on Nov 25, 2007:
Hi!

I've been trying regularly to place the order but I still get the error on my credit card. Any news on a resolution? I'm getting a bit nervous that I won't be able to make it before xmas...

:)
mdr
Ericf said at 11:09 a.m. on Nov 28, 2007:
MDR, can you please send me a message through the support link and I'll send you my email address where I can receive the screenshots.

thanks,

eric
 
Can't add comment to a tabblo. created by LatentE on Nov 17, 2007:
LatentE said at 10:15 p.m. on Nov 17, 2007:
For some reason with Firefox and Netscape browsers I couldn't add a comment to this recent tabblo.

http://www.tabblo.com/studio/stories/view/512960/

All the links at the bottom of the page did not allow linking. I was able to comment using IE.
LatentE said at 10:18 p.m. on Nov 17, 2007:
Something else strange happening. I didn't double comment though the "hourglass" didn't stop and I went on to another tab instead. When I came back the hourglass timer disappeared but the comment box was still there. I "Canceled" out. When I did a refresh on the page I saw two comments.
Ned said at 8:27 a.m. on Nov 18, 2007:
The problem with that tabblo was that the last text block had 100 or so blank paragraphs, which covered the commenting links (there was also one more sentence at the end). I took the liberty (ha!) of removing the blanks paragraphs, so everything works right now.
LatentE said at 8:42 a.m. on Nov 18, 2007:
Thanks for the quick reply. I was thinking something along those lines. I've added an empty text box at the bottom of a tabblo to keep the border effect of a differing field color from cropping too closely at the bottom. But that was done by moving the empty text box down. Maybe that was the basis for the text box in this case but it probably wasn't sized to match the text.

Still, IE for some reason handled it but then working out the problems of different browsers is what make web programming so much fun. :P
 
Adding pictures to Tabblo-what a problem last night and this morning! created by DEE-Trow on Nov 17, 2007:
DEE-Trow said at 9:57 a.m. on Nov 17, 2007:
I added pictures through Fotofox twice last night and once this morning. They did not show up in the lightbox. Then today I uploaded with Java. After 3 tries I finally managed to get 3 pictures into my Tabblo. I wanted to add more but I gave up. I wanted to put this Tabblo out last night but who has the time to try it over and over again. Then when I finally got the pictures in my Tabblo it was odd how I had to move the pictures around as they were on top of the first one. What is going on there?!
ElZorroTOX said at 4:41 p.m. on Nov 28, 2007:
I've been having he same issue. Whether I try the Picassa plug-in Fotofox, or the Java uploader either no pictures or very few pictures are getting uploaded. It used to be fun to make Tabblos, like it is more like work.
 
Copy image created by RBergquist on Nov 8, 2007:
RBergquist said at 11:40 a.m. on Nov 8, 2007:
New to site...liked the ability to allow copy of images in high res. My attempt to copy one of my images did not allow it as a jpeg file. Can this be changed?
Ericf said at 9:12 a.m. on Nov 9, 2007:
You can always copy your own pictures by clicking the "more info" link below each full framed picture and following the directions.

That being said, each picture has it's own privacy setting. That privacy setting determines if other will be able to copy your photos, and you theirs.
RBergquist said at 9:42 a.m. on Nov 9, 2007:
My question, poorly stated I guess, was why are photo copies in GIF or BMP and not JPEG? GIF is totally useless for digital photos.
Ericf said at 11:18 a.m. on Nov 12, 2007:
Pictures are stored on tabblo as JPEGs. The "empty.gif" you see is a blocker used when the photos aren't shared. If you see the "more info" link, which indicates the owner is making the photo available, you will be able to access the JPEG of the photo.
 
Can't edit text created by Nick on Nov 5, 2007:
Nick said at 10:08 a.m. on Nov 5, 2007:
using Firefox 2.0.0.8 and can't edit any text in Tabblos. Nothing when I double-click the text field.
Ericf said at 3:57 p.m. on Nov 5, 2007:
Hello Nick,

Are you still experiencing these problems? I've upgraded to 2.0.0.8 as well and I can't reproduce what you're describing.

Any additional information you could provide would certainly assist me in resolving your issues.

Eric Foster
Tabblo Support Staff
UrbanParadoxes said at 7:54 a.m. on Nov 9, 2007:
Same problem here when I "pull" the text box from the menu. If I leave the original "automatic" text box I can use it though. It seems that anytime I move into the manual mode I have problems with Tabblo formatting, including losing pictures, refusal to remain at manipulated size, loss of pictures, and so on.

Tabblo use to be fun ... it is not quite as much fun any longer.
 
Tabblo "forgets" placement of images on page. created by Leslie-and-Chris on Nov 5, 2007:
Leslie-and-Chris said at 9:39 a.m. on Nov 5, 2007:
I thought I read something about this on here before, but now I can't find it. When I click out of a Tabblo (hit "continue"), it doesn't seem to remember where I have placed certain images and it repositions them. It is extremely frustrating! I can't finish a Tabblo unless I don't care how they are displayed. I am on a MacBook Pro, running OSX 10.4.10 and using Firefox 2.0.0.9. Please let me know how I can fix this, or work around it. After the uploading problems a few weeks ago and now this, I am debating whether I will continue to use Tabblo. At this point I am wasting so much time it's not really worth it.
Ericf said at 11:58 a.m. on Nov 6, 2007:
Hi,

So you're having problems, while creating a tabblo, keeping the images where you've originally placed them? I'll do what I can to reproduce this issue and any info you could add would help in figuring this out for you. Can you please give me a URL to one of the tabblos this problem is occuring in?
Leslie-and-Chris said at 12:48 p.m. on Nov 6, 2007:
I've figured out a work around, which is, I remove the images that won't stick from the Tabblo and place it into the lightbox. Then I replace it onto the Tabblo and it stays in place. Sometimes it's hard to determine which image is causing the problem, so I have to remove and replace a number of images to be sure.

It would be difficult to reproduce, but I will try to make a test Tabblo where it happens and describe the image which won't stick. (I'm not interested in you testing on my current Tabblos as I am in a hurry to get them completed and posted.) I've also found that I can make sure my photos are sticking as I go along by just refreshing the page, rather than having to close out of the Tabblo by hitting "Continue" and re-entering the page.

I am building the Tabblos initially by exporting from iPhoto about 30-100 images straight into a Tabblo. I suspect it is an uploading problem. I had real difficulty uploading at all a few weeks ago. And when I uploaded my last 4 batches of images (350 total images) there were at least 40 that did not make it, and I did not receive any notification that there had been a problem with the upload. I had to go through all 350 images on the photo pages of Tabblo and check against what was in iPhoto to find out what did not make it up. (Another hour of wasted time.)

Tabblo seemed so reliable when I began using it and now I feel like I am doing a lot of work double checking things, redoing things and finding that things are not working the way that they are supposed to. I'm truthfully getting tired of hearing "It's a known bug".

I will repost when I have recreated the problem on a test page. Does it need to be a public Tabblo?

- Leslie.
MrsPinz said at 4:05 p.m. on Nov 16, 2007:
I'm having that same problem of the photos not "sticking". Work on a tabblo for an hour, think you're done, hit "finish" and it looks completely different. Go back & re-do, "finish" again, BAM it's back the way it was! AHHHHHHH!! I think I finally worked around it by leaving it & going back to it another time. Extremely frustrating! It doesn't seem to happen all the time or on all the tabblos.
 
Text on invitation emails garbled created by Jasper on Nov 4, 2007:
Jasper said at 5:22 p.m. on Nov 4, 2007:
When I send an invitation to watch a Tabblo through Tabblo the resulting text becomes garbled when there are open spaces. Example:
Jasper has invited you to a tabblo:

HALLOWEEN

Hello Guys,



Here an eye witness report from Scary Spooky Seattle.

BBBBRRRR..............



Jasper

Please advise!
Jasper said at 5:27 p.m. on Nov 4, 2007:
The example I posted refused to display the problem, what is inserted in the messages are:

Hope this gets displayed
Jasper said at 5:29 p.m. on Nov 4, 2007:
Still not displayed, it is :" ( < br / > .
)"
Ericf said at 11:53 a.m. on Nov 6, 2007:
Thanks for posting! It's a known bug and we're working on resolving it promptly.
 
Tabblo crashes Safari created by AdSR on Nov 4, 2007:
AdSR said at 5:50 a.m. on Nov 4, 2007:
This is a Safari problem rather than a Tabblo one, but I think you might like to know. I noticed today that when I try to open any Tabblo page, Safari just dumps core. I'm using version 1.3.2 (v312.6) on OS X 10.3.9 -- maybe this doesn't happen in the more recent versions.
Pkeener said at 12:47 p.m. on Nov 4, 2007:
a friend of mine said the same thing. when i send her invites to my tabblos. it crashes her Safari, too
Ericf said at 12:04 p.m. on Nov 6, 2007:
I know that Mac's have some funky restrictions on updating Safari based on the version of OS X. I don't think that Safari V.2 or V.3 (beta) are available to you...and those are the latest versions. Let me experiment to see if I can reproduce these problems but I'm pretty sure the Safari I'm working with is newer than 1.3.x.
 
not able to add photos from Flickr created by Svelasco on Oct 10, 2007:
Svelasco said at 8:44 a.m. on Oct 10, 2007:
Earlier this year I integrated my flickr account with Tabblo and successfully made a tabblo from a Flickr set. Now, back from vacation, and wanting to make another tabblo, I find that I cannot ! I check that flickr integration still exists, it does. Then go to "add photos", "tabblo", "use one of your flickr sets", and..... nothing ! I get the text at the top "Add photos from other sources", other than that the page is completely blank and stays that way even if I give it a few minutes. I've checked this on 3 different computers (with IE7) and I get the same problem. I know that I could "break" the flickr integration and start over, but wouldn't that erase my previously made Tabblo ? That's not a solution for me. Please help !
Ericf said at 9:09 a.m. on Oct 10, 2007:
Yes, if you "broke" your Flickr integration the tabblos you created from them will also "break" - i.e. not be displayed. Let me check it out from this end and try to replicate what you're seeing. Let me know if this status changes for you.
Svelasco said at 4:38 p.m. on Oct 15, 2007:
Is there any news on this issue ? Just today I tried to leave the menu (which still appears blank to me) open for a couple of hours, just as a test, to see if anything would happen. Unfortunately not....
Ericf said at 9:23 a.m. on Oct 18, 2007:
Ok, we've made a few changes...is this still an issue for you?
MrsPinz said at 8:33 a.m. on Oct 19, 2007:
I'm not even seeing a Flickr integration option on my upload screen.
Svelasco said at 3:56 p.m. on Oct 19, 2007:
Yes, Unfortunately the issue still exists. When I try to use an existing Flickr set, I just get a blank page after: "Add photos from other sources "
"Use photos from one of your Flickr sets" - and my flickr integration information is still correct (checked both on Tabblo and on Flickr). Hope to hear some good news soon, plenty more Tabblos to make !!
MrsPinz said at 8:57 a.m. on Oct 30, 2007:
20 days since this issue was brought to light & still not fixed. Is anyone out there?